Epson Projector PowerLite 1224 User Manual

							Power light Status light Lamp light Temp light Status and solution
Flashing blue Light status Light status Flashing Projector is too hot.
varies varies orange • Make sure that the vents and air
filter are not clogged with dust or
obstructed by nearby objects.
• Clean or replace the air filter.
• Make sure the environmental temperature is not too hot.
Off Flashing blue Off Orange Projector has overheated and
turned off. Leave it turned off to
cool down. Once the Temp and
Status lights turn off and the power
light turns blue (after about five
minutes), try the suggestions
below:
• Make sure that the vents and airfilter are not clogged with dust or
obstructed by nearby objects.
• Clean or replace the air filter.
• If operating the projector at high altitude, turn on High Altitude
Mode.
• If the problem persists, unplug the projector and contact Epson
for help.
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							Power light Status light Lamp light Temp light Status and solution
Off
Flashing blue Orange Off Lamp has a problem.
• Check to see if the lamp is
burned out, broken, or installed
incorrectly. Reseat or replace the
lamp as necessary.
• Clean or replace the air filter.
• If operating the projector at high altitude, turn on High Altitude
Mode.
• If the problem persists, unplug the projector and contact Epson
for help.
Flashing blue Light status Flashing Light status Replace the lamp soon to avoid varies orange varies damage. Do not continue using the projector.
Off Flashing blue Off Flashing A fan or sensor has a problem.
orange Turn the projector off, unplug it, and
contact Epson for help.
Off Flashing blue Flashing Off Internal projector error. Turn the
orange projector off, unplug it, and contact
Epson for help.
Off Flashing blue Flashing Flashing Auto iris error. Turn the projector
orange orange off, unplug it, and contact Epson for help.
Off Flashing blue Orange Orange Power error. Turn the projector off,
unplug it, and contact Epson for
help.
Light status Light status Flashing Flashing When transferring settings between
varies varies orange rapidly orange rapidly projectors, the settings file may be corrupt or the USB flash drive or
USB cable may not be properly
connected. Remove the flash drive
or cable, unplug the power cord,
and try again.
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							Power light Status light Lamp light Temp light Status and solution
Flashing blue Flashing blue Flashing Flashing When transferring settings between
rapidly rapidly orange rapidly orange rapidly projectors, writing may have failed
and a projector error may have
occurred. Turn the projector off,
unplug it, and contact Epson for
help.
Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and
contact Epson for help.
Parent topic: Solving Problems
Related references
Projector Setup Settings - Extended Menu
Where to Get Help
Projector Environmental Specifications
Related tasks
Cleaning the Air Filter and Vents
Replacing the Air Filter
Replacing the Lamp
Using the Projector Help Displays You can display information to help you solve common problems using the projectors Help system.
1. Turn on the projector.
2. Press theHomebutton on the projector or the remote control.
3. Use the arrow buttons to select Help.
4. Press Enter.
You see the Help menu.
5. Use the up and down arrow buttons to highlight the problem you want to solve.
6. Press Enterto view the solutions.
7. When you are finished, do one of the following: • To select another problem to solve, press Esc.
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							• To exit the help system, press
Home.
Parent topic: Solving Problems
Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound.
Solutions When No Image Appears
Solutions When Image is Incorrect Using the USB Display Function
Solutions When No Signal Message Appears
Solutions When Not Supported Message Appears
Solutions When Only a Partial Image Appears
Solutions When the Image is Not Rectangular
Solutions When the Image Contains Noise or Static
Solutions When the Image is Fuzzy or Blurry
Solutions When the Image Brightness or Colors are Incorrect
Solutions to Sound Problems
Parent topic:Solving Problems
Solutions When No Image Appears If no image appears, try the following solutions:
• Make sure the lens cover is open all the way or off.
• Press theA/V Mutebutton on the remote control to see if the image was temporarily turned off.
• Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
• Press the projectors power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
• Press the Menubutton. If the projector menu is able to display, there may be a problem with the
connected video source, cable connection, or port.
• Check the settings on the Signal menu to make sure they are correct for the current video source.
• Adjust the Brightnesssetting or select the NormalPower Consumption setting.
• Check the Displaysetting to make sure Messagesis set toOn.
• If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.
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							• If the projector does not respond when you press buttons on the remote control, make sure the remote
receivers are turned on.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Projector Setup Settings - ECO Menu
Related tasks
Opening the Lens Cover
Unlocking the Projectors Buttons
Solutions When Image is Incorrect Using the USB Display Function If no image appears or if the image appears incorrectly using the USB Display function, try the following
solutions:
• Press theUSBbutton on the remote control.
• Make sure the USB Display software has installed correctly. Install it manually if necessary.
• Make sure the USB Type Bsetting in the Extended menu is set to USB Display, if available.
• With OS X, select the USB Displayicon in the Dock or from the Applicationsfolder.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
• If the mouse cursor flickers, select Make the movement of the mouse pointer smooth in the Epson
USB Display Settings program on your computer (feature not available with Windows 2000).
• Turn off the Transfer layered window setting in the Epson USB Display Settings program on your
computer.
• Make sure you are using the most recent version of the USB Display software. You can download the latest version from the Epson web site. Go to epson.com/support(U.S.) orepson.ca/support (Canada)
and select your projector.
Parent topic: Solving Image or Sound Problems
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							Related references
Projector Setup Settings - Extended Menu
Related tasks
Connecting to a Computer for USB Video and Audio
Solutions When No Signal Message Appears If the No Signal message appears, try the following solutions:
• Press theSource Search button and wait a few seconds for an image to appear.
• Turn on the connected computer or video source, and press its play button to begin your presentation, if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• If necessary, turn the projector and the connected computer or video source off and then on again.
Displaying From a PC Laptop
Displaying From a Mac Laptop
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Connections
Displaying From a PC Laptop If you see the No Signal message when you display from a PC laptop, you need to set up the laptop to
display on an external monitor.
1. Hold down the laptops Fnkey and press the key labelled with a monitor icon or CRT/LCD. (See
your laptop manual for details.) Wait a few seconds for an image to appear.
2. To display on both the laptops monitor and the projector, try pressing the same keys again.
3. If the same image is not displayed by the laptop and projector, check the Windows Displayutility to
make sure the external monitor port is enabled and extended desktop mode is disabled. (See your
computer or Windows manual for instructions.)
4. If necessary, check your video card settings and set the multiple display option to Mirroror
Duplicate.
Parent topic: Solutions When No Signal Message Appears
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							Displaying From a Mac Laptop
If you see the No Signal message when you display from a Mac laptop, you need to set up the laptop
for mirrored display. (See your laptop manual for details.)
1. Open theSystem Preferences utility and selectDisplays.
2. Click the Arrangement tab.
3. Select the Mirror Displays checkbox.
Parent topic: Solutions When No Signal Message Appears
Solutions When Not Supported Message Appears If the Not Supported message appears, try the following solutions:
• Make sure the correct input signal is selected on the Signal menu.
• Make sure the computers display resolution does not exceed the projectors resolution and frequencylimit. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)
• As a test, try setting the computers display resolution to the lowest possible setting, and then gradually increase it as necessary.
Parent topic: Solving Image or Sound Problems
Solutions When Only a Partial Image Appears If only a partial computer image appears, try the following solutions:
• Press theAutobutton on the remote control to optimize the image signal.
• Try adjusting the image position using the Positionmenu setting.
• Press the Aspectbutton on the remote control to select a different image aspect ratio.
• If you zoomed into or out of the image using the E-Zoombuttons, press the Escbutton until the
projector returns to a full display.
• Check the cables connecting the computer or video source to the projector. Try connecting different cables.
• Check your computer display settings to disable dual display and set the resolution within the projectors limits. (See your computer manual for details.)
• Check the resolution assigned to your presentation files to see if they are created for a different resolution than you are projecting in. (See your software help for details.)
Parent topic: Solving Image or Sound Problems
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							Related references
Input Signal Settings - Signal Menu
Supported Video Display Formats
Solutions When the Image is Not Rectangular If the projected image is not evenly rectangular, try the following solutions:
• Turn on automatic keystone adjustments using the projectors menus.
• Place the projector directly in front of the center of the screen, facing it squarely, if possible.
• If you adjusted the projector height using the projector feet, press the keystone buttons on theprojector to adjust the image shape.
• Adjust the position of the projectors horizontal keystone slider.
• Adjust the Quick Corner setting to correct the image shape.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Correcting Image Shape with the Horizontal Keystone Slider
Correcting Image Shape with the Keystone Buttons
Correcting Image Shape with Quick Corner
Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference (noise) or static, try the following
solutions:
• Check the cables connecting your computer or video source to the projector. They should be:• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
• No longer than 10 feet (3 m) for VGA/computer cables or 24 feet (7.3 m) for HDMI cables
• Check the settings on the projectors Signal menu to make sure they match the video source. If available for your video source, adjust the ProgressiveandNoise Reduction settings.
• Select a computer video resolution and refresh rate that are compatible with the projector.
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							• If you are projecting from a computer, press the
Autobutton on the remote control to automatically
adjust the tracking and sync. If the problem remains, display a uniformly patterned image on the
screen and manually adjust the TrackingandSync settings.
• If you adjusted the image shape using the projector controls, try decreasing the Sharpnesssetting to
improve image quality.
• If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
• If you are using the USB Display function, turn off the Transfer layered windowsetting in the Epson
USB Display Settings program on your computer.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Supported Video Display Formats
Solutions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry, try the following solutions:
• Adjust the image focus.
• Clean the projector lens.
Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the
projector warm up to room temperature before using it.
• Position the projector close enough to the screen.
• Position the projector so the keystone adjustment angle is not so wide that it distorts the image.
• Turn on automatic keystone adjustment in the projectors menus.
• Adjust the Sharpnesssetting to improve image quality.
• If you are projecting from a computer, press the Autobutton on the remote control to automatically
adjust the tracking and sync. If any bands or overall blurriness remain, display a uniformly patterned
image on the screen and manually adjust the TrackingandSync settings.
• If you are projecting from a computer, try using a lower resolution or try to match the projectors native resolution.
Parent topic: Solving Image or Sound Problems
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							Related references
Projection Distance
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
General Projector Specifications
General Projector Specifications
Related tasks
Focusing the Image Using the Focus Ring
Cleaning the Lens
Solutions When the Image Brightness or Colors are Incorrect If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
• Press theColor Mode button on the remote control to try different color modes for the image and
environment.
• Check your video source settings.
• Adjust the available settings on the Image menu for the current input source, such as Brightness,
Contrast, Tint,Color Adjustment, and/or Color Saturation.
• Make sure you selected the correct Input SignalorVideo Signal setting on the Signal menu, if
available for your image source.
• Make sure all the cables are securely connected to the projector and your video device. If you connected long cables, try connecting shorter cables.
• If you are using the ECOPower Consumption setting, try selecting Normalin the projectors menus.
Note: At high altitudes or locations subject to high temperatures, the image may become darker and
you may not be able to adjust the Power Consumption setting.
• Position the projector close enough to the screen.
• If the image has been progressively darkening, you may need to replace the projector lamp soon.
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Lamp Maintenance
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