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Epson Projector Emp 7800 User Manual

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Page 111

110
Using the Help Using the Help
Repeat steps 2 and 3 to proceed through the menu to 
more detailed items.
The help menu is cleared when the [Help] button is pressed.
4
No image appears on the screen.
The image is not displayed fully on the screen.
(cut off/ too big/ too small/ partial)
The color of the image is abnormal .
The image is too dark.
The image is distorted. The image is not in focus.
The image is disturbed.Help Menu
[    ]: 
Enter
[ESC]: 
Return  
[    ]: 
Select
[    ]: 
Exit
TIP
If the...

Page 112

111
Problem SolvingIf you are having a problem with the projector, first check the projectors indicators while referring to Reading the Indicators below.
If the indicators do not show clearly what the problem might be, refer to When the Indicators Provide No Help.    p.114Reading the Indicators
The projector is provided with the following three indicators. These indicators notify you of the operating status of the projector.
The following tables show what the indicators mean and how to remedy the...

Page 113

112
Problem Solving Problem Solving
Lamp cover is open error/
Lamp timer failure/
Lamp outTake out the lamp and check if it is broken. Replacing the Lamp   p.126
If the lamp is not broken, put it back in and then turn the power on. If the lamp still does not turn 
on, replace it with a new lamp.
If this does not solve the problem, stop using the projector and disconnect the power cable from 
the electrical outlet. Then contact your dealer or the nearest address provided in the International 
Warranty...

Page 114

113
Problem Solving Problem Solving
Standby condition (Not abnormal)
Press the [Power] button on either the remote control or the projectors control panel to start 
projection.
When turning off the projectors power, disconnect the power plug from the electrical outlet when 
the projector is in this condition.
Warm-up in progress (Not abnormal)
Please wait. Warm-up time is approximately 40 seconds. After warm-up is complete, the flashing 
green indicator changes to steady green.
Projection in progress...

Page 115

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Problem Solving Problem SolvingWhen the Indicators Provide No Help
First refer to the following problems to determine what type of problem it is that you are having, and then refer to the page containing details of the problem.
No images appear   p.115
Projection does not start, the projection area is completely black, the 
projection area is completely blue, etc.
Projection stops automatically   p.115
The message Not Supported. is displayed.   p.116
The message No Signal. is displayed.   p.116...

Page 116

115
Problem Solving Problem Solving
 No images appear
 Projection stops automatically
Problems relating to images
Check
Remedy
Was the [Power] button pressed?Press the [Power] button on either the remote control or the projectors control panel to turn the 
power on.
The remote control cannot be used unless the [R/C] switch of the remote control is at ON. 
 p.34Is the A/V Mute function active?
Press the [A/V Mute] button on either the remote control or the projectors control panel to cancel 
the A/V Mute...

Page 117

116
Problem Solving Problem Solving
 The message Not Supported. is displayed.
 The message No Signal. is displayed.
Check
Remedy
Are the image signal format settings correct?If the signal from the video source which is connected to the [BNC] ports of the projector is being 
projected, use the BNC Input menu command to select the signal format which matches the 
connected signal source.
Setting - BNC Input   p.83
If a composite video
 or S-Video
 source is connected to the projector, use the Video Signal...

Page 118

117
Problem Solving Problem Solving
 Images are fuzzy or out of focus.
 Interference or distor tion appear in images.
Check
Remedy
Has the focus been adjusted correctly?Turn the focus ring on the projector to adjust the focus.   p.40Is the lens cover still attached?
Remove the lens cover.   p.33
Is the projector at the correct distance?The recommended projection distance range is 77–1113 cm. Set the projector up so that it is within 
this range.   p.16
Is the keystone adjustment value too large?
Decrease...

Page 119

118
Problem Solving Problem Solving
 Image is truncated (large) or small
Check
Remedy
Is the image in real display?
Is the aspect ratio setting correct?Press the [Resize] button on either the remote control or the projectors control panel.   p.68Is the image still being enlarged by the 
E-Zoom function?
Press the [ESC] button on the remote control to cancel the E-Zoom function.   p.61
Has the Position setting been adjusted 
correctly?If analogue RGB computer signals are being input, press the [Auto]...

Page 120

119
Problem Solving Problem Solving
 Image colours are not right
Check
Remedy
Do the input signal settings match the signals 
from the connected device?If the BNC Input menu command has been set to YCbCr
 or YPbPr
 when a computer or 
RGB video source is connected to the [BNC] ports of the projector, the images will appear purplish.
If the BNC Input menu command has been set to Analog-RGB when a component video
 
signal source is connected to the [BNC] ports of the projector, the images will appear...
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