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Epson Projector Eb X6 User Manual

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Page 51

51
Problem SolvingIf you are having a problem with the projector, first check the projectors indicators and refe r to Reading the Indicators below.
If the indicators do not show  clearly what the problem might be, refer to When the Indicators Provide No Help.  sp.55Reading the Indicators
The projector is provided with the following three indicat ors that indicate the operating status of the projector.
Refer to the following table to see what the indicators  mean and how to remedy problems that they...

Page 52

Problem Solving
52
ft Power indicator lights red
: Lit  : Flashing:  : Off
Status
Cause
Remedy or Status
Internal Error
Stop using the projector, disconnect the po wer cable from the electrical outlet, and co ntact your local dealer or the nearest 
address provided in the  Support and Service Guide . s Epson Projector Contact List
Fan Error
Sensor Error
Stop using the projector, disconnect the po wer cable from the electrical outlet, and co ntact your local dealer or the nearest 
address provided in the...

Page 53

Problem Solving
53
Lamp Error
Lamp Failure
Lamp Cover Open
Check the following two points.
 Take out the lamp and check if it is cracked. sp.68
 Clean the air filter.  sp.65If it is not cracked - Re-fit the lamp and turn on the power.
If the error continues - Replace the lamp  with a new lamp and turn on the power.
If the error continues - Stop using the  projector, disconnect the power cable fro m the electrical outlet, and contact 
your local dealer or the near est address provided in the Support and...

Page 54

Problem Solving
54
fi o  Indicator is lit or flashing orange
: Lit  : Flashing  : Off  : Varies ac cording to the projector status
Status
Cause
Remedy or Status
High Temp Warning
(This is not a problem. However, if the temperature  rises too high again, projection stops automatically.) 
 Check that the air filter and air exhaust vent are clea r, and that the projector is not positioned against a wall.
 If the air filter is clogged, clean or replace it.  sp.65 , 71
Replace Lamp
Replace it with a new...

Page 55

Problem Solving
55
When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a 
solution, refer to the pages given for each problem. Problems relating to images
f
No images appear  sp.56
Projection does not start, the projec tion area is completely black, the 
projection area is completely blue, and so on.
f
Moving images are not displayed  sp.56
Moving images being projected from a computer appear black and 
nothing is projected.
f
Projection stops...

Page 56

Problem Solving
56
fProblems relating to images
f
No images appear
f
Moving images are not displayed
f
Projection stops automatically
Check
Remedy
Did you press the [ t] button?
Press the [ t] button to turn the power on.
Are the indicators switched off?
The power cable is not connected correctly  or power is not being supplied normally.
Connect the projectors power cable correctly.  sQuick Start Guide
Check that your electrical outlet or  power source is functioning correctly. 
Is A/V Mute active?...

Page 57

Problem Solving
57
f
The message Not supported. is displayed
f
The message No Signal. is displayed
f
Images are fuzzy or out of focus
Check
Remedy
Is the image signal format setting correct?
Change the setting according to the signal for the connected equipment.  sSignal - Video Signal   p.41
Do the image signal resolu tion and the refresh rate 
correspond to the mode?
Refer to the computers do cumentation for how to change the image  signal resolution and the refresh rate 
output from the computer....

Page 58

Problem Solving
58
f
Interference or distortion appear in images
f
The image is truncated (large) or small, or the aspect is not suitable\
Check
Remedy
Is the image signal format setting correct?
Change the setting according to the signal for the connected equipment.  sSignal - Video Signal   p.41
Are the cables connected correctly?
Check that all the cables required  for projection are securely connected.
Is an extension cable being used?
If an extension cable is used, electrical interference ma y...

Page 59

Problem Solving
59
f
Image colors are not right
f
Images appear dark
f
Nothing appears on the external monitor (EB-X6/S6 only) 
Check
Remedy
Do the input signal settings match the signals from the 
connected device?
Change the following settings according to the signal for the connected equipment.
When projecting images from equipment co nnected to Computer Input port, see s Signal - Input 
Signal   p.41
When projecting images from equipment connected to Video or S-Video, see  sSignal - Video Signal...

Page 60

Problem Solving
60
fProblems when projection starts
f
Power does not turn on
Check
Remedy
Did you press the [ t] button?
Press the [ t] button to turn the power on. 
Are the indicators switched off?
The power cable is not connected correctly  or power is not being supplied normally.
Connect the projectors power cable correctly.
Check that your electrical outlet or  power source is functioning correctly.
Do the indicators turn on and off when the power cable is 
touched?
There is probably a poor contact...
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