Epson Projector Eb 825 User Manual

							Info  Menu  (Display  Only)
Lets  you  check  the  status  of  the  image  signals  being  projected  and  the  status  of  the  projector.  Items  that  can  be  displayed  vary  depending  on  the  image
signal  and  Source  currently  being  projected  as  shown  in  the  following  screen  shots.  Depending  on  the  model  used,  some  input  sources  are  not
supported.  
s
 p.16
Computer Signal/
Component
 Video
g/US B /US B
Display
Composite
 video
g/S-Video
g
LAN
Sub  MenuFunction
Lamp  HoursYou  can  display  the  cumulative  Lamp  operating  time
*.
When  it  reaches  the  lamp  warning  time,  the  characters  are  displayed  in  yellow.
SourceYou can display the Source name for the connected equipment currently being projected.
Input  SignalYou  can  display  the  content  of  Input  Signal set  in  the  Signal menu  according  to  the  Source.
ResolutionYou  can  display  the  Resolution.
Video  SignalYou  can  display  the  content  of  Video  Signal set in the Signal menu.
Refresh
 Rate
g
You  can  display  the  Refresh  Rate.
Sync  InfoYou  can  display  the  image  signal  Info.
This  information  may  be  needed  if  service  is  required.
StatusThis  is  Info  about  errors  that have  occurred  on  the  projector.
This  information  may  be  needed  if  service  is  required.
Serial  NumberDisplays  the  projector's  serial  number.
* The  cumulative  use  time  is  displayed  as  "0H"  for  the  first  10  hours.  10  hours  and  above  is  displayed  as  "10H",  "11H",  and  so  on.
List of Functions
51 
						

							Reset  Menu
Sub MenuFunction
Reset AllYou can reset all items in the Configuration Menu to their default settings.
The following items are not reset to their defaults: Input Signal, User's Logo, all items for Network menus, Lamp Hours, and Language.
Reset Lamp Hours
You can clear the cumulative Lamp Hours use time, and return it to "0H". Reset when you replace the Lamp.
List of Functions
52 
						

							Troubleshooting
This  chapter  explains  how  to  identify  problems  and  what  to  do  if  a  problem  is  found. 
						

							If  a  problem  occurs  with  the  projector,  the  Help  screen  is  displayed  to
assist  you  by  pressing  the  [Help]  button.  You  can  solve  problems  by
answering  the  questions.ProcedureA
Press  the  [Help]  button.
The  Help  screen  is  displayed.
Using the Remote Control Using the Control panel
B
Select  a  menu  item.
Using the Remote Control Using the Control panel
C
Confirm  the  selection.
Using the Remote Control Using the Control panel
Questions  and  solutions  are  displayed  as  shown  on  the  screen  below.
Press  the  [Help]  button  to  exit  Help.
q
If  the  Help  screen  does  not  provide  a  solution  to  the  problem,
refer  to  "Problem  Solving"  p.55.
Using the Help
54 
						

							If  you  are  having  a  problem  with  the  projector,  first  check  the  projector's  indicators  and  refer  to  "Reading  the  Indicators"  below.
If the indicators do not show clearly what the problem might be, refer to "When the Indicators Provide No Help". 
s
 p.58
Reading  the  Indicators
The  projector  is  provided  with  the  following  three  indicators  that  indicate  the  operating  status  of  the  projector.
A
Indicates  the  operating  status.
Standby  condition
When  the  [t]  button  is  pressed  in  this  condition,  projection  starts.Preparing  network  monitoring  or  cool  down  in  progress
Buttons  are  disabled  while  the  indicator  is  flashing.Warming  up
Warm-up  time  is  about  30  seconds.  After  warm-up  is  complete,  the  indicator  stops  flashing.Projecting
B
Indicates  the  projection  Lamp  status.
C
Indicates  the  internal  temperature  status.
Refer  to  the  following  table  to  see  what  the  indicators mean  and  how  to  remedy  problems  that  they  indicate.
Problem Solving
55 
						

							If  all  indicators  are  off,  check  that  the  power  cable  is  connected  correctly  and  that  the  power  is  being  supplied  normally.
Sometimes,  when  the  power  cable  is  unplugged,  the  
t indicator  remains  lit  for  a  short  period,  but  this  is  not  a  fault.
t Indicator  is  lit  or  flashing  red
: Lit 
: Flashing: 
: Off
Status Cause Remedy or Status
Internal Error Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest address
provided in the Support and Service Guide. 
s Epson Projector Contact ListFan Error
Sensor ErrorStop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest address
provided in the Support and Service Guide. 
s Epson Projector Contact ListHigh Temp Error
(overheating)The lamp turns off automatically and projection stops. Wait for about five minutes. After about five minutes the projector
switches to standby mode, so check the following two points.
•Check that the air filter and Air exhaust vent are clear, and that the projector is not positioned against a wall.
•If the air filter is clogged, clean or replace it. s p.67, p.72
If the error continues after checking the points above, stop using the projector, disconnect the power cable from the electrical
outlet, and contact your local dealer or the nearest address provided in the Support and Service Guide. s Epson Projector
Contact List
When using at an altitude of 1500 m or more, set High Altitude Mode to On. s p.39Lamp Error
Lamp Failure
Lamp Cover OpenCheck the following two points.
•Take out the Lamp and check if it is cracked. s p.69
•Clean the air filter. s p.67
If it is not cracked: Re-fit the Lamp and turn on the power.
If the error continues: Replace the Lamp with a new lamp and turn on the power.
If the error continues: Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local
dealer or the nearest address provided in the Support and Service Guide. s Epson Projector Contact List
Problem Solving
56 
						

							Status Cause Remedy or Status
If it is cracked: Replace it with a new lamp, or contact your local dealer for further advice. If replacing the lamp yourself, be
careful to avoid pieces of broken glass (you cannot continue projecting until the Lamp is replaced). s Epson Projector Contact
List
Check that the lamp cover and lamp are securely installed. s p.69
If the lamp cover or the lamp are not installed correctly, the lamp does not turn on.
When using at an altitude of 1500 m or more, set High Altitude Mode to On. s p.39
Auto Iris Error
Power Err. (Ballast)Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest address
provided in the Support and Service Guide. s Epson Projector Contact List
m
 o Indicator  is  flashing  or  lit  orange
: Lit 
: Flashing 
: Off 
:  Varies  according  to  the  projector  status
Status Cause Remedy or Status
High Temp Warning (This is not an abnormality. However, if the temperature rises too high again, projection stops automatically.)
•Check that the air filter and Air exhaust vent are clear, and that the projector is not positioned against a wall.
•If the air filter is clogged, clean or replace it. s p.67, p.72Replace Lamp
Replace it with a new Lamp. s p.69
If you continue to use the Lamp after the replacement period has passed, the possibility that the lamp may explode increases.
Replace it with a new Lamp as soon as possible.
q
•If  the  projector  is  not  operating  properly,  even  though  the  indicators  are  all  showing  normal,  refer  to  "When  the  Indicators  Provide  No  Help"  p.58.
•If  the  error  is  not  indicated  in  this  table,  stop  using  the  projector,  disconnect  the  power  cable  from  the  electrical  outlet,  and  contact  your  local  dealer  or
the  nearest  address  provided  in  the  Support  and  Service  Guide.  s Epson  Projector  Contact  List
Problem Solving
57 
						

							When  the  Indicators  Provide  No  Help
If  any  of  the  following  problems  occur  and  the  indicators  do  not  offer
a  solution,  refer  to  the  pages  given  for  each  problem.Problems relating to images
•"No images appear" s  p.59
Projection  does  not  start,  the  projection area  is  completely  black,  the  pro‐
jection  area  is  completely  blue,  and  so  on.
•"Moving images are not displayed" s p.59
Moving  images  being  projected  from  a  computer  appear  black  and  noth‐
ing  is  projected.
•"Projection stops automatically" s p.59
•"The message "Not supported" is displayed." s p.60
•""No Signal" is displayed." s p.60
•"Images are fuzzy or out of focus" s p.60
•"Interference or distortion appear in images" s p.61 
Problems  such  as  interference,  distortion,  or  black  &  white  checked  pat‐
terns  appear.
•"The image is truncated (large) or small, or the aspect is not suitable" s p.61
Only  part  of  the  image  is  displayed,  or  the  height  and  width  ratios  of  the
image  are  not  correct,  and  so  on.
•"Image colors are not right" s p.62
The  whole  image  appears  purplish  or  greenish,  images  are  black  &  white,
colors  appear  dull,  and  so  on...  (Computer  monitors  and  LCD  screens
have  different  color  reproduction  performance,  so  that  the  colors  projec‐
ted  by  the  projector  and  the  colors  appearing  on  the  monitor  may  not
necessarily  match,  but  this  is  not  a  sign  of  a  problem.)
•"Images appear dark" s p.62 
Problems when projection starts
•"No power supplied" s p.63
Other problems
•"No sound can be heard or the sound is
faint" s p.63•"No sound can be heard from the
microphone" s p.63
•"The Remote Control does not
work" s p.64
•"I want to change the language for
messages and menus" s p.64
•"Mail is not received even if a problem
occurs in the projector (EB-826W/
825/85)" s p.64
Problem Solving
58 
						

							Problems  relating  to  imagesNo  images  appear
CheckRemedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cable is not connected correctly or power is not being supplied normally.
Connect the projector's power cable correctly. s Quick Start Guide
Check that your electrical outlet or power source is functioning correctly.
Is A/V Mute active?
Press the [A/V Mute] button on the Remote Control to cancel A/V Mute. s p.19
Is the A/V mute slide knob closed?
Open the A/V mute slide knob. s p.9
Are the Configuration Menu settings correct?
Reset All of the settings. s Reset Menu - Reset All p.52
Is the projected image completely black?
Only when projecting computer images
Some input images, such as screen savers, may be completely black.
Is the image signal format setting correct?
Only when projecting images from a video source
Change the setting according to the signal for the connected equipment. s Signal Menu - Video Signal p.36
Moving  images  are  not  displayed
CheckRemedy
Is the computer's image signal being output to the LCD and the
monitor?
Only when projecting images from a laptop computer or a computer
with a built-in LCD screen
Change the image signal to external output only. s  Check your computer's documentation.
Projection  stops  automatically
CheckRemedy
Is Sleep Mode set to On?
Press the [t] button to turn the power on. If you do not want to use Sleep Mode, change the setting to Off.
s Extended Menu - Operation - Sleep Mode p.39
Problem Solving
59 
						

							The  message  "Not  supported"  is  displayed.
CheckRemedy
Is the image signal format setting correct?
Only when projecting images from a video source
Change the setting according to the signal for the connected equipment. s Signal Menu - Video Signal p.36
Do the image signal Resolution and the Refresh Rate correspond
to the mode?
Only when projecting computer images
Refer to the computer's documentation for how to change the image signal Resolution and the Refresh Rate output
from the computer. 
s "Supported Monitor Displays" p.93
"No  Signal"  is  displayed.
CheckRemedy
Are the cables connected correctly?
Check that all the cables required for projection are securely connected. s Quick Start Guide
Is the correct input port selected?
Change the image by pressing the [Source Search] button on the Remote Control or the Control panel. s p.16
Is the power for the computer or video source turned on? Turn the power on for the equipment.
Are the image signals being output to the projector?
Only when projecting images from a laptop computer or a computer
with a built-in LCD screen
If the image signals are only being output to the computer's LCD monitor or to the accessory monitor, you need to
change the output to an external destination as well as the computer's own monitor. For some computer models,
when the image signals are output externally, they no longer appear on the LCD monitor or accessory monitor.
s Computer's documentation, under a title such as "External output" or "Connecting an external monitor". If the
connection is made while the power of the projector or computer is already turned on, the function [Fn] key that
changes the computer's image signal to external output may not work. Turn the power for the computer and the
projector off and then back on again.
Images  are  fuzzy  or  out  of  focus
CheckRemedy
Is the focus adjusted correctly?
Turn the Focus ring to adjust the focus. s Quick Start Guide
Is the projector at the correct distance? Is it projecting outside of the recommended projection distance range?
Setup within the recommended range. s p.78
Is the Keystone adjustment value too large?
Lower the projection angle to reduce the amount of keystone correction. s Quick Start Guide
Problem Solving
60