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Epson Projector BrightLink Pro 1420Wi User Manual

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Page 291

Solutions When Finger Touch Interactivity Does Not Work
Solutions for Problems With Capturing, Printing, Saving, or Scanning
Solutions When Inking Does Not Appear in Microsoft Office
Solutions When the Pen Does Not Work Over a Network or the Toolbars Do Not Appear
Solutions When the Time Is Incorrect in Whiteboard Settings
Parent topic:
Solving Problems
Solutions When Error Occurred in the Easy Interactive Function Message Appears If the Error occurred in the Easy Interactive Function message appears,...

Page 292

• Make sure you have calibrated the system. Try recalibrating.
• If you are projecting from a laptop computer, make sure the battery has enough power, or connect the
laptop to a power outlet.
• Make sure the Pen ModeandPen Operation Mode settings are set correctly in the Easy Interactive
Function options on the Extended menu.
• If you are using multiple projectors in the same room, change the Distance of Projectorssetting in
Easy Interactive Function >Advanced on the Extended menu.
Parent topic: Solving...

Page 293

Solutions When Manual Calibration Does Not Work
If you are having trouble calibrating manually, try the following solutions:
• If the circle does not move to the next position, or it moves automatically, dim or turn off any brightlights near the projection surface.
• Make sure the projector is not too close to the projection surface.
Parent topic: Solving Interactive Problems
Solutions When the Interactive Pens Are Slow or Difficult to Use If the pens are difficult to use or respond too slowly, try the...

Page 294

Parent topic:
Solving Interactive Problems
Related references
Projector Setup Settings - Extended Menu
Solutions When Finger Touch Interactivity Does Not Work If finger touch interactivity does not work (BrightLink Pro 1430Wi), try the following solutions:
• Make sure the Touch Unit is installed correctly and the power cable is properly connected. See yourmounts Installation Guide for details.
• If the light on the Touch Unit is not on, check the Touch Unit Setupsettings in theEasy Interactive
Function...

Page 295

• For USB printing or scanning, make sure a USB cable is connected between the projectors
USB-A
port and the USB-Bport on the control pad. Make sure another USB cable is connected between the
Printer port on the control pad and the printer itself.
• For USB printing or scanning, try connecting a different USB cable, and make sure the cables are less than 16 ft (4.9 m) long.
• Connect only one printer or multifunction device at a time, and make sure the device is supported by the projector.
• Check the...

Page 296

Solutions When the Pen Does Not Work Over a Network or the Toolbars Do Not Appear
If you are having trouble using the pen with a network connection, or the toolbars do not appear on your
projected image, try the following solutions:
• If you are using EasyMP Network Projection software, select Options, then make sureUse
Interactive Pen is enabled. Also, select the Adjust performancetab and selectTransfer layered
window.
• If you are using the Quick Wireless Connection USB Key, start the Epson Quick...

Page 297

Projector Network Settings - Network Menu
Solutions When You Cannot Access the Projector Through the Web If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
• For the user ID, enter EPSONWEB. (You cannot change the user ID.)
• For the password, enter the password set in the projectors Network menu. The default password is admin.
• Make sure you have access to the network the projector is on.
Note: The user ID and...

Page 298

Internet Support
Visit Epsons support website at
epson.com/support(U.S.) orepson.ca/support (Canada) for solutions to
common problems with your projector. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing...

Page 299

Technical Specifications
These sections list the technical specifications of your projector.
General Projector Specifications
Projector Lamp Specifications
Remote Control Specifications
Interactive Pen Specifications
Touch Unit Specifications
Projector Dimension Specifications
Projector Electrical Specifications
Projector Environmental Specifications
Projector Safety and Approvals Specifications
Supported Video Display Formats
USB Display System Requirements
General Projector Specifications Type of...

Page 300

Contrast ratio
10000:1 with Auto Iris on and Normal Power Consumption mode
Image size 60 inches (1.54 m) to 100 inches (2.54 m)
(in native aspect ratio)
Projection distance 13.7 inches (0.348 m) to 23.5 inches (0.597 m)
(in native aspect ratio)
Projection methods Front, rear, ceiling-mounted, table projection
Optical aspect ratio 16:10
(width-to-height)
Focus adjustment Manual
Zoom adjustment Digital
Zoom ratio 1.0 to 1.35
(Tele-to-Wide)
Internal sound system 16 W monaural
Noise level 35 dB (Normal Power...
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