Epson Projector BrightLink Pro 1420Wi User Manual

3. Use the up and down arrow buttons to highlight the problem you want to solve.
Note: You can also display image adjustment recommendations by pressing the left arrow button.
4. Press Enterto view the solutions.
5. When you are finished, do one of the following: • To select another problem to solve, press Esc.
• To exit the help system, press Help.
Parent topic: Solving Problems
Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or...

• Adjust the
Brightnesssetting or select the NormalPower Consumption setting.
• Check the Displaysetting to make sure Messagesis set toOn.
• If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.
• If the projector does not respond when you press buttons on the remote control, make sure the remote receivers are turned on.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images...

Related references
Projector Setup Settings - Extended Menu
Related tasks
Selecting an Image Source
Solutions When No Signal Message Appears If the No Signal message appears, try the following solutions:
• Press theSource Search button and wait a few seconds for an image to appear.
• Turn on the connected computer or video source, and press its play button to begin your presentation, if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop...

4. If necessary, check your video card settings and set the multiple display option to
Mirroror
Duplicate.
Parent topic: Solutions When No Signal Message Appears
Displaying From a Mac Laptop If you see the No Signal message when you display from a Mac laptop, you need to set up the laptop
for mirrored display. (See your laptop manual for details.)
1. Open theSystem Preferences utility and selectDisplays.
2. Click the Arrangement tab.
3. Select the Mirror Displays checkbox.
Parent topic: Solutions When No...

• Check the resolution assigned to your presentation files to see if they are created for a different
resolution than you are projecting in. (See your software help for details.)
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Related tasks
Changing the Image Aspect Ratio
Zooming Into and Out of Images
Solutions When the Image is Not Rectangular If the projected image is not evenly rectangular, try the following solutions:
• If the projector is not...

• Check the settings on the projectors Signal menu to make sure they match the video source.
• Select a computer video resolution and refresh rate that are compatible with the projector.
• Try a different cable.
Parent topic:
Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Supported Video Display Formats
Related topics
Connecting to Computer Sources
Connecting to Video Sources
Solutions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry, try...

Solutions When the Image Brightness or Colors are Incorrect
If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
• Press theColor Mode button on the remote control to try different color modes for the image and
environment.
• Check your video source settings.
• Adjust the available settings on the Image menu for the current input source, such as Brightness,
Contrast, Tint,Color Adjustment, and/or Color Saturation.
• Make sure you selected the correct...

• Check the audio cable connections between the projector and your video source.
• If you do not hear sound from an HDMI source, set the connected device to PCM output.
• Make sure any connected audio cables are labeled No Resistance.
• If you are using the USB Display function, turn on the
Output audio from the projectorsetting in the
Epson USB Display Settings program on your computer.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the...

• The projectors buttons may be locked for security. Unlock the buttons or use the remote control to
turn on the projector.
• The power cord may be defective. Disconnect the cord and contact Epson.
• If the projectors lamp shuts off unexpectedly, it may have entered standby mode after a period of inactivity. Press the power button to wake the projector.
• If the projectors lamp shuts off and the power and Temp lights are red, the projector has overheated and shut off. Check the solutions for this light...

Parent topic:
Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Related tasks
Replacing the Remote Control Batteries
Solutions to Password Problems If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request code, write down...