Epson Projector BrightLink 536Wi User Manual
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Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000using the remote control. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Do not attempt to enter the password again. Provide the request code and proof of ownership for assistance in unlocking the projector. • If you set a Web Control password and forgot the user ID or password, try entering the following: • User ID: EPSONWEB • Default password: admin • If you lose the remote control you cannot enter a password. Order a new one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related tasks Controlling a Networked Projector Using a Web Browser Solving Interactive Problems Check the solutions in these sections if you have problems using the interactive system. Solutions When Hardware Device Not Found Message Appears Solutions When Error Occurred in the Easy Interactive Function Message Appears Solutions When the Interactive Pens Do Not Work Solutions When Manual Calibration Does Not Work Solutions When the Built-In Toolbar (PC Free Annotation) Does Not Work Solutions When the Interactive Pen Position Is Not Accurate Solutions When the Interactive Pens Are Slow or Difficult to Use Solutions When the Interactive Pens Cause Interference or Unwanted Effects Parent topic:Solving Problems Solutions When Hardware Device Not Found Message Appears If the Hardware device not found message appears, try the following solutions: • Check the USB cable connection from the projector to your computer. Try disconnecting and thenreconnecting the cable. 191
• If you are projecting from a laptop computer, make sure the battery has enough power, or connect the laptop to a power outlet. • If your USB cable is installed in the wall, try connecting a different USB cable to the projector and your computer. Parent topic: Solving Interactive Problems Related tasks Connecting to a Computer for Pen Use or USB Mouse Control Connecting to a Computer for USB Video and Audio Solutions When Error Occurred in the Easy Interactive Function Message Appears If the Error occurred in the Easy Interactive Function message appears, contact Epson for help. Parent topic:Solving Interactive Problems Solutions When the Interactive Pens Do Not Work If the interactive pens do not work, try the following solutions: • The pens turn off automatically. Tap the pen tip or press the power/function button to turn the penback on. • Make sure you are not covering the black section near the tip of the pen. • Make sure nothing is blocking the signal between the pen and the interactive pen receiver on the projector. • Try holding the pen at a different angle so that your hand is not blocking the signal. • Make sure the pen battery has enough power. Press the button on the side of the pen to check remaining battery power. Try replacing the battery. • If you are projecting from a computer, make sure the USB cable is connected to the computer and projector. • Dim the room lights and turn off any fluorescent lights. Make sure the projection surface and pen receiver are not in direct sunlight or other sources of bright lighting. • Remove any decorative lights from around the projector or projection surface. • If the pen tip is worn out or damaged, you may need to replace it. • Make sure the interactive pen receiver on the projector is clean and free from dust. • Make sure there is no interference from infrared remote controls, mice, or infrared microphones. 192
• Make sure the USB Type Boption on the Extended menu is set to Easy Interactive FunctionorUSB Display/Easy Interactive Function. • Make sure you have calibrated the system. Try recalibrating. • Make sure the Pen ModeandPen Operation Mode settings are set correctly in the Easy Interactive Function options on the Extended menu. Parent topic: Solving Interactive Problems Related concepts Pen Calibration Related references Optional Equipment and Replacement Parts Projector Setup Settings - Extended Menu Related tasks Installing Batteries in the Pen Connecting to a Computer for Pen Use or USB Mouse Control Connecting to a Computer for USB Video and Audio Using the Pens Solutions When Manual Calibration Does Not Work If you are having trouble calibrating manually, try the following solutions: • If the circle does not move to the next position, or it moves automatically, dim or turn off any brightlights near the projection surface. • Make sure the projector is not too close to the projection surface. • Select Reset All from the Reset menu to restore the projector settings to their default values. Parent topic: Solving Interactive Problems Related references Projector Reset Options - Reset Menu Solutions When the Built-In Toolbar (PC Free Annotation) Does Not Work If you cannot use the pen without a computer, try the following solutions: • Press one of the Source buttons on the remote control to select the source for the image you want toannotate. To use a blank screen, select Computer2or another unused source. • Make sure you have calibrated the system. Try recalibrating. 193
• Press the Pen Modebutton on the remote control to toggle between PC InteractiveandPC Free Annotation modes. Parent topic: Solving Interactive Problems Related concepts Pen Calibration Related references Projector Setup Settings - Extended Menu Solutions When the Interactive Pen Position Is Not Accurate If the pen position is not the same as the mouse pointer, try the following solutions: • Make sure you have calibrated the system. Try manual calibration. • Try adjusting the pen operation area. • If you use the E-Zoom +button on the remote control to enlarge the image, the pen position is not accurate. When you return the image to the original size, the position should be correct. • In PC Interactive mode (in the Extended menu), turn off Auto Adjust Pen Areaand selectManual Adj. Pen Area. • Try changing the computers resolution to 1280 × 800. • Select Reset All from the Reset menu to restore the projector settings to their default values. Parent topic: Solving Interactive Problems Related concepts Pen Calibration Related references Projector Reset Options - Reset Menu Projector Setup Settings - Extended Menu Related tasks Adjusting the Pen Operation Area Solutions When the Interactive Pens Are Slow or Difficult to Use If the pens are difficult to use or respond too slowly, try the following solutions: • For easier operation, hold the pen perpendicular to the projection surface. 194
• For the best performance, connect your computer to the projector using a VGA or HDMI cable for display and the USB cable for interactivity. • If you are using a computer, try setting your computers display to 1280 × 800. • If you are using USB Display in Windows, you may need to disable Windows Aero in the Epson USB Display Settings program on your computer. • If you are having difficulty double-clicking in OS X, go to the System Preferencesmenu, select Mouse orTrackpad, and reduce the Double-Click Speed. • If you are projecting over a network, see the EasyMP Network Projection Operation Guidefor performance adjustment instructions. Parent topic: Solving Interactive Problems Solutions When the Interactive Pens Cause Interference or Unwanted Effects If the pens are causing interference or unwanted effects, try the following solutions: • When two pens are used at the same time, make sure they are approximately 4 inches (10.16 cm)apart. • Do not rest the pens on the image area of an interactive table, to avoid interference with your computers mouse. • Make sure that nothing is blocking the direct line to the infrared site. Parent topic: Solving Interactive Problems Solving Network Problems Check the solutions in these sections if you have problems using the projector on a network. Solutions When Network Alert E-Mails are Not Received Solutions When You Cannot Access the Projector Through the Web Parent topic:Solving Problems Solutions When Network Alert E-Mails are Not Received If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions: • Make sure the projector is turned on and connected to the network correctly. (If an error shut down theprojector, it cannot send an e-mail.) 195
• Make sure you set up the projector e-mail alert settings correctly on the projectors network Mail menu or in the network software. • Set the Standby Mode setting toCommunication On so the network software can monitor the projector in standby mode. Parent topic: Solving Network Problems Related concepts Wired Network Projection Wireless Network Projection Related references Projector Setup Settings - Extended Menu Projector Network Settings - Network Menu Solutions When You Cannot Access the Projector Through the Web If you are unable to access the projector through a web browser, make sure you are using the correct ID and password, which are case sensitive. • For the user ID, enter EPSONWEB. (You cannot change the user ID.) • For the password, enter the password set in the projectors Network menu. The default password is admin. • Make sure you have access to the network the projector is on. Note: The user ID and password are case sensitive. Parent topic: Solving Network Problems Related tasks Controlling a Networked Projector Using a Web Browser Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epsons support website at epson.com/support(U.S.) orepson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. 196
Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call, have the following information ready: • Product name • Product serial number (located on the bottom or rear of the projector, or in the menu system) • Proof of purchase (such as a store receipt) and date of purchase • Computer or video configuration • Description of the problem Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at epsonstore.com (U.S. sales) orepson.ca(Canadian sales). To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer referral in Canada). Parent topic: Solving Problems 197
Technical Specifications These sections list the technical specifications of your projector. General Projector Specifications Projector Lamp Specifications Remote Control Specifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector Safety and Approvals Specifications Supported Video Display Formats USB Display System Requirements General Projector Specifications Type of display Poly-silicon TFT active matrix Resolution 1280 × 800 pixels (WXGA) Lens F=1.60 Focal length: 6.4 mm Color reproduction Full color, up to 1 billion colors Brightness Normal Power Consumption mode: White light output 3400 lumens (ISO 21118 standard) Color light output 3400 lumens ECO Power Consumption mode: White light output 1900 lumens (ISO 21118 standard) Note:Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output measured in accordance with ISO 21118. Contrast ratio 16000:1 with Dynamic Color Mode, Normal Power Consumption mode, Wide Zoom setting, and Auto Iris on 198
Image size 39 inches (0.99 m) to 116 inches (2.95 m) (in native aspect ratio) Projection distance 21.3 inches (0.54 m) to 48 inches (1.22 m) (in native aspect ratio) Projection methods Front, rear, ceiling-mounted Optical aspect ratio 16:10 (width-to-height) Focus adjustment Manual Zoom adjustment Digital Zoom ratio 1.0 to 1.35 (Tele-to-Wide) Internal sound system 16 W monaural Noise level 37 dB (Normal Power Consumption mode) 29 dB (ECO Power Consumption mode) Keystone correction angle ± 7º vertical; Auto Keystone correction ± 5º horizontal keystone USB Type B port compatibility USB 1.1 and 2.0 compliant for USB display, external mouse control, firmware update, interactive functions, or copying menu settings USB Type A port compatibility One USB 1.1 and 2.0 compliant port for USB device input, Epson document camera display, wireless LAN, firmware update, or copying menu settings Parent topic: Technical Specifications Projector Lamp Specifications Type UHE (Ultra High Efficiency) Power consumption 215 W 199
Lamp life Normal Power Consumption mode: Up to about 5000 hours ECO Power Consumption mode: Up to about 10000 hours Note: Turn off this product when not in use to prolong the life of the projector. Lamp life will vary depending upon mode selected, environmental conditions, and usage. Brightness decreases over time. Parent topic: Technical Specifications Remote Control Specifications Reception range 19.7 feet (6 m) Batteries Two alkaline or manganese AA Parent topic: Technical Specifications Projector Dimension Specifications Height(excluding feet) 3.7 inches (94 mm) Width 13.5 inches (344 mm) Depth 12.4 inches (314.5 mm) Weight 8.5 lb (3.9 kg) Parent topic: Technical Specifications Projector Electrical Specifications Rated frequency 50/60 Hz Power supply 100 to 240 VAC ±10% 3.2 to 1.4 A 200