Epson Powerlite 800p Multimedia Projector Users Guide

Solving Problems75
The image contains static or noise.

Make sure the Comp1 Input and Comp2/ YCbCr options in the 
Setting menu are correct. See page 54.

If you’re using a computer cable longer than 6 feet (2 meters), or 
an extension cable, the image quality may be reduced.

Keep your computer and video cables away from the power cord 
as much as possible to prevent interference.

The video signal may be split between the computer and the 
projector. If you notice a decline in the projected image...

76Solving Problems
You see vertical stripes or the image still looks blurry after 
trying the solutions in the previous section.

If you’re projecting from a computer and displaying an image that 
contains a lot of fine detail, you may notice one or more vertical 
stripes or bands, or some of the characters may look heavy or 
blurred. Press the   button on the projector or the 
Auto button 
on the remote control. This resets the projector’s tracking and 
sync settings.

If further adjustment is needed,...

Solving Problems77
The colors of the image are not right.

If you’re displaying a computer image, use the Color Mode 
option in the projector’s Video menu to adjust the color. If you’re 
displaying video, adjust the 
Color, Tint, and Color Mode 
settings on the Video menu.

Try changing the Color Adjustment setting on the Advanced 
menu.

Check your computer display settings to correct the color balance.
There is no sound.

Try turning up the volume. Press the right side of the Volume 
button on the...

78Solving Problems
Solving Problems with the Remote 
Control
The projector doesn’t respond to remote control commands.

Make sure the remote control is turned on.

Make sure you are within 30 feet (9 meters) of the projector, and 
within range of the projector’s front or back sensor 
(approximately 30° to left or right and 15° above or below).

The remote control batteries may not be installed correctly or may 
be low on power. To change the batteries, see page 32.

Dim the room lights and turn off any...

Solving Problems79
Where To Get Help
EPSON provides technical assistance through electronic support 
services and automated telephone services 24 hours a day, as listed in 
the following table.
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661 
and enter the PIN on the EPSON PrivateLine Support card included 
in your Owner’s Kit. This is the fastest way of speaking to a live 
representative, and it’s free. This service is available 6
AM to 6PM, 
Pacific Time,...

80Solving ProblemsBefore you call, please have the following information ready:

Product name (EPSON PowerLite 600p, 800p, or 810p)

Product serial number (located on the bottom of the projector)

Computer configuration

Description of the problem
You can purchase screens, carrying cases, or other accessories 
from EPSON at (800) 873-7766 or by visiting the EPSON Store at 
www.epsonstore.com (U.S. sales only). In Canada, please call 
(800) 873-7766 for dealer referral
. 

A
Appendix A: Connecting to Additional Equipment81
Appendix A: Connecting to 
Additional Equipment
This appendix explains how to connect the projector to a desktop PC 
or Macintosh, high-end workstation, more than one computer, or a 
DVI video source. It also provides guidance on setting up the 
projector in a permanent installation. 
The following information is covered:

Installing the projector

Connecting to a PC desktop computer

Connecting to a desktop Macintosh

Connecting to a second computer...

82Appendix A: Connecting to Additional Equipment
Installing the Projector
The projector can be installed for four different viewing setups: front 
projection, ceiling mounting, rear projection onto a semi-transparent 
screen, or rear/ceiling projection, as shown: 
To project from overhead, you’ll need to select 
Ceiling in the 
projector’s Advanced menu. To project from the rear, select 
Rear 
Proj
. See “Setting Advanced Features” on page 55.
If you’re mounting the projector on the ceiling and you place...

Appendix A: Connecting to Additional Equipment83
Connecting to an External Audio System 
The projector’s internal speakers are loud enough for most rooms. 
However, if your installation requires maximum volume and sound 
quality, you can connect the projector to external speakers or a public 
address (PA) system. This disables the projector’s internal speakers.
If you’ve connected multiple audio and video sources to the projector, 
the projector will automatically switch the audio along with the video...

84Appendix A: Connecting to Additional Equipment
Connecting to a PC Desktop Computer 
You can connect the projector to any IBM-compatible PC. This 
section includes instructions for the following:

Connecting the computer cable 

Connecting the mouse cable (if you want to use the remote 
control as a mouse or use USB audio)

Connecting the audio cable (if you’ll be projecting with audio)
Follow the steps in each section for the cables you need to connect. 
Before beginning, make sure the projector and...