Epson Powerlite 800p Multimedia Projector Users Guide

Maintaining and Transporting the Projector65
Resetting the Lamp Timer
After you replace the lamp, you need to reset the lamp timer using the 
projector’s menu. 
1. Press the 
Menu button on the control panel or the remote 
control. You see the main menu.
2. Use the 
Sync– button (control panel) or the   button (remote 
control) to highlight 
About.
You see the lamp usage hours and other settings.
3. Press 
 to select Reset Lamp Timer. Press  again. You see this 
prompt:
4. Select
 Yes, then press  .
5....

66Maintaining and Transporting the Projector
Transporting the Projector
The projector contains many glass and precision parts. If you need to 
transport it, follow these packing guidelines to prevent damage
to the projector:

When shipping the projector for repairs, use the original 
packaging material if possible. If you do not have the original 
packaging, use equivalent materials, placing plenty of cushioning 
around the projector.

When transporting the projector a long distance, first put it in a...

6
Solving Problems67
Solving Problems
This chapter helps you solve problems with your projector, and tells 
you how to contact technical support for problems you can’t solve 
yourself. This chapter explains the following:

Using the projector’s on-screen help system

What to do when the projector’s status lights flash

Solving problems with the image or sound

Solving problems with the remote control

Contacting technical support 

68Solving Problems
Using On-Screen Help
If the image doesn’t look right or your audio isn’t working, you can 
get help by pressing the blue 
? Help button on top of the projector or 
on the remote control. The following choices are available:

Help for the image

Help for the sound

Language selection (Language)
Follow these steps to get help:
1. Press the blue 
? Help button on the projector or the remote 
control. 
You see the Help menu:
2. Press the   
Sync+ or   Sync– button on the projector (or 
use...

Solving Problems69
4. Highlight a solution (if this choice is available). Then press the   
button to select the solution. 
Press the 
Esc button if you need to back up.
If the solution is to adjust one of the settings, press either 
the  
Tracking– or  Tracking+ button on the projector (or 
use the   button on the remote control) to adjust it.
5. To exit the Help system, press the blue
 ? Help button.
If none of the suggestions solves your problem, see additional 
solutions to problems in the following...

70Solving Problems
The   power light is flashing orange and you cannot turn 
on the projector.
The lamp is cooling down. Wait until the light turns off and then 
press the 
Power button to turn on the projector.
The   power light does not come on.
Make sure the power cord is connected securely both at the power 
outlet and the projector. If you have just replaced the lamp, make sure 
the cover is securely fastened.
The   lamp warning light is red or flashing red.
Replace the lamp as described on page 62....

Solving Problems71

If the projector continues to overheat after you clean the air filter, 
the problem may be caused by damage to the cooling fan or 
temperature sensor. Contact EPSON for help.
Refer to the following table for a complete description of the 
projector’s status lights and their meaning:
Status lights
Light Status Description
orange The projector is in sleep mode. You can unplug it or press the Power 
button to turn it on.
flashing green The projector is warming up. Wait for the image to...

72Solving Problems
Solving Problems with the 
Image or Sound
No image appears on the screen.

Check that the 
 
P power light is green, not flashing, and the lens 
cap is off. 

The projector may be in sleep mode. If the 
 
P power light is 
orange, press the 
Power button to turn the projector on.

If the power was switched off and then on again, the projector 
may still be cooling down. Wait until the power light stops 
flashing and remains orange; then press the 
Power button again.

Try pressing the...

Solving Problems73
If you’re using a PC laptop:

Hold down the Fn key and press the function key that lets you 
display on an external monitor. It may have an icon such as 
, or it may be labelled 
CRT/LCD. Allow a few seconds for 
the projector to sync up after pressing it. Check your laptop’s 
manual or online help for details. 
On most systems, the   key lets you toggle between the LCD 
screen and the projector, or display on both at the same time.

Depending on your computer’s video card, you might...

74Solving Problems
Only part of the computer image is displayed.

Press the Resize button on the remote control.

Make sure the image Position setting is correct on the Video 
menu. See page 46 for more information.

Make sure your computer’s resolution setting is correct. Ideally, it 
should be 1024 
× 768 (800p and 810p) or 800 × 600 (600p) to 
match the projector’s native resolution. If this option isn’t 
available, select one of the other compatible video formats listed 
on page 106.

Windows:...