Epson Powerlite 713c Multimedia Projector Users Guide

Maintaining and Transporting the Projector55
Follow these steps to replace the lamp:
1. Turn off the projector, then unplug the power cord.
2. Allow the projector to cool down for at least half an hour (if it has 
been on).
3. Turn the projector upside-down to access the lamp compartment.
4. Use a screwdriver to loosen the retaining screw on the lamp cover. 
(You can’t remove the screw from the cover.) 
When the screw is loose, lift off the lamp cover. 
)
5. Use a screwdriver to loosen the two screws...

56Maintaining and Transporting the Projector7. Gently insert the new lamp. 
8. Once the lamp is fully inserted, tighten its screws.
9. Replace the lamp cover and tighten its screw securely. (The 
projector won’t come on if the lamp cover is loose.)
Transporting the Projector
The projector contains many glass and precision parts. If you need to 
transport it, please follow these packing guidelines to prevent damage 
to the projector: 

When shipping the projector for repairs, use the original 
packaging...

6
Solving Problems57
Solving Problems
This chapter helps you solve problems with your projector, and tells 
you how to contact technical support for problems you can’t solve 
yourself. This chapter explains the following:

Using the projector’s on-screen help system

What to do when the projector’s status lights flash

Solving problems with the image or sound 

Solving problems with the remote control

Contacting technical support 

58Solving Problems
Using On-Screen Help 
If the image doesn’t look right or your audio isn’t working, you can 
get help by pressing the blue 
? Help button on top of the projector or 
under the cover on the remote control. The following choices are 
available:

Help for the image

Help for the sound

Language selection
Follow these steps to get help:
1. Press the blue 
? Help button on the projector or the remote 
control. You see the help menu.
2. Press the left side of the 
Select (Keystone) button on...

Solving Problems59
What To Do When the Lights Flash
The lights on top of the projector indicate the projector’s status and 
let you know when a problem occurs.
If the projector is not working correctly, first turn it off and unplug it. 
Then plug the power cord back in and turn on the projector. If this 
does not solve the problem, check the status lights on top of the 
projector and try the solutions recommended below.
The   power light is flashing orange and you cannot turn 
on the projector.
The lamp...

60Solving Problems
The   temperature light is flashing orange.

The projector is too hot. Make sure the room temperature does 
not exceed 104 °F and there is plenty of space around and under 
the projector for ventilation. 

The air filter may be clogged. Clean or replace it as described on 
page 53. 
The   temperature light is red.

The projector is overheating, which turns the lamp off 
automatically. Let the projector cool for a few minutes, then turn 
it back on. Make sure the room temperature is not...

Solving Problems61
Refer to the following table for a complete description of the projector’s status lights and their 
meaning.
Status lights
Light Status Description
orange The projector is in sleep mode. You can unplug it or press the Power 
button to turn it on.
flashing green The projector is warming up. Wait for the image to appear.
green The projector is operating normally.
flashing orange The projector is cooling down. You can’t turn it back on (and you 
should not unplug it) until the light stops...

62Solving Problems
Solving Problems with the Image or 
Sound
No image appears on the screen.

Check that the power light is green, not flashing, and the lens cap 
is off. 

The projector may be in sleep mode. If the power light is orange, 
press the 
Power button to turn the projector on.

If the power was switched off and then on again, the projector 
may still be cooling down. Wait until the power light stops 
flashing and remains orange; then press the 
Power button again.

Make sure the Brightness...

Solving Problems63
If you’re using a PC laptop:

Hold down the Fn key and press the function key that lets you 
display on an external monitor. It may have an icon such as 
, or it may be labelled 
CRT/LCD. Allow a few seconds for 
the projector to sync up after pressing it. Check your laptop’s 
manual or online help for details. 
On most systems, the   or 
CRT/LCD key lets you toggle 
between the LCD screen and the projector, or display on both at 
the same time. 

Depending on your computer’s video...

64Solving Problems
Only part of the computer image is displayed.

Press the Resize button on the remote control.

Make sure the image Position setting is correct on the Video 
menu. See page 40 for more information.

Make sure your computer’s resolution setting is correct. Ideally, it 
should be 1024 
× 768 to match the projector’s native resolution 
(800 
× 600 on the PowerLite 503c). If this option isn’t available, 
select one of the other compatible video formats listed on page 92. 

Windows:...