Epson Powerlite 6110i Multimedia Projector Users Guide

							Maintaining the Projector91
Resetting the Lamp Timer
After you replace the lamp, you need to reset the lamp timer using the 
projector’s menu. 
1. Plug the projector in and turn it on.
2. Press the 
Menu button on the remote control, select Reset Lamp 
Hours
 from the Reset menu, then press Enter.
3. When you see the confirmation message, select
 Yes, then press 
Enter.
4. When you’re finished, press 
Menu to exit the menu system. 
Transporting the Projector
The projector contains many glass and precision parts. Follow these 
guidelines to prevent injury or damage:
■When hand-carrying the projector, you should use the handle to 
lift it only a short distance (for example, to set it on a table). 
■When shipping the projector for repairs, use the original 
packaging material if possible. If you do not have the original 
packaging, use equivalent materials, placing plenty of cushioning 
around the projector.
■When transporting the projector a long distance, first place it in a 
hard-shell shipping case, and then pack it in a firm box, placing 
cushioning around the case.
note
The lamp usage timer shows 
0H until you’ve used the 
lamp for at least 10 hours.
note
Epson shall not be liable for 
any damages incurred 
during transportation. 
						

							92Maintaining the Projector 
						

							93
7
Solving Problems
This chapter helps you solve problems with your projector, and tells 
you how to contact technical support for problems you can’t solve 
yourself. This chapter explains the following:
■Using the projector’s on-screen help system
■What to do when the projector’s status lights flash
■Solving problems with the image or sound
■Solving password problems
■Solving problems with EMP Monitor
■Solving problems with the remote control
■Contacting technical support 
						

							94Solving Problems
Using On-Screen Help
If the image doesn’t look right or your audio isn’t working, you can 
get help by pressing the blue 
? Help button on top of the projector or 
on the remote control. The following choices are available:
■No image appears on the screen
■The image is not in focus
■The image is unsteady
■The image colors don’t look right
■The image is too dark
■The image is distorted
Follow these steps to get help:
1. Press the green 
? Help button on the projector. 
You see the Help menu:
2. Use the   pointer button on the remote control or the arrow 
buttons on the projector to highlight menu items.
3. After highlighting a menu item, press the 
Enter button on the 
remote control or on the projector to select it. 
4. To exit the Help system, press the 
? Help button. 
						

							Solving Problems95
If none of the suggestions solves your problem, see additional 
solutions to problems in the following sections.
Checking Projector Status
If your projector isn’t working correctly, first turn it off, wait for it to 
cool (the P Power light stops flashing orange), and unplug it. Then 
plug the power cord back in and turn on the projector. If this doesn’t 
solve the problem, check the lights on top of the projector.
What To Do When the Lights Flash
The lights on top of the projector indicate the projector’s status and 
let you know when a problem occurs.
Refer to the following table for a complete description of the 
projector’s status lights and their meaning:
Temperature light Lamp light Power light
Filter light
Light Status Description
Orange The projector is in sleep mode. You can unplug it or press the Power 
button to turn it on.
Flashing green The projector is warming up. Wait for the image to appear.
Green The projector is operating normally.
Red 
Flashing orangeHigh Temperature Warning. Although this is not an abnormal condition, 
projection will stop automatically if the temperature rises too high again. 
Make sure there is plenty of space around and under the projector for 
ventilation, and that the air filter is clean (see page 87). 
						

							96Solving Problems
Green 
Flashing orangeIt’s time to replace the lamp. See page 89 for instructions. If you continue 
to use the lamp after the replacement warning, there is an increased 
possibility that the lamp may break.
Green 
OrangeNo air filter. Make sure that the air filter is securely installed; see page 87. 
If the error continues when the air filter is installed, there is a problem 
with the air filter sensor. Stop using the projector, disconnect the power 
cord, and contact Epson as described on page 106.
Green 
Flashing orangeLow air flow. If you see a message saying that the air filter is clogged, 
make sure that the air filter is clean. If it is clogged, clean it or replace it 
with a new filter; see page 87.
Red 
Flashing redThere is a problem with the fan or temperature sensor. Stop using the 
projector, disconnect the power cable, and contact Epson as described 
on page 106.
Red
RedThe projector is overheating, which turns the lamp off automatically. Wait 
until the cooling fan stops, about five minutes, then unplug the power 
cord. Plug the power cord back in and press the P Power button. Make 
sure the room temperature is not above 95 °F (35 °C) and there is plenty 
of space around and under the projector for ventilation. 
The air filter may be clogged. Clean or replace it as described on page 87.
If the projector continues to overheat after you clean the air filter, the 
problem may be caused by damage to the cooling fan or temperature 
sensor. Contact Epson for help.
Warning: Except as specifically explained in this User’s Guide, do not 
attempt to service this product yourself.
If you installed the optional Epson smoke filter in the projector, try the 
following:
■If you are using the projector at a high altitude (4,900 feet [1500 
meters] or higher), set High Altitude Mode to On (see page 61).
■You may need to set the Brightness Control to Low (see page 59).
■Replace the smoke filter (see page 87).
If the error continues, stop using the projector, disconnect the power 
cable from the electrical outlet, and contact Epson as described on 
page 106. Light Status Description 
						

							Solving Problems97
Viewing Lamp Usage and Other Information
Use the Info menu to view information about the image source, the 
display settings of your computer, and the number of hours the lamp 
and filter has been used. 
Press the 
Menu button, select Info, then press Enter. 
You see the lamp and air filter usage hours and various input signal 
settings on the right:
The lamp typically lasts about 4000 hours. If the number shown is 
close to that, make sure you have a spare lamp handy. If you’ve 
installed a new lamp, be sure to reset the lamp timer (see page 91).
Red
Flashing redThe lamp may be burned out. First make sure the lamp cover is securely 
installed. If that’s not the problem, remove the lamp and replace it as 
described on page 89. If this does not resolve the problem, contact 
Epson as described on page 106.
The lamp may be cracked or installed incorrectly. Check the lamp; if it is 
cracked, you must replace it (as described on page 89) before you can 
use the projector again.
If checking the lamp installation and replacing the lamp does not solve 
the problem, contact Epson as described on page 106.
Red
Flashing redThe projector is shut down automatically because of an internal problem. 
Remove the power cord and contact Epson for help, as described on 
page 106.  Light Status Description
note
The information displayed 
depends on the input signal 
currently selected.Lamp usage
Filter usage 
						

							98Solving Problems
Solving Problems with the 
Image or Sound
The   Power light does not come on.
Make sure the power cord is connected securely both at the power 
outlet and the projector. If you have just replaced the lamp, make sure 
the cover is securely fastened.
No image appears on the screen.
■Check that the P Power light is green and not flashing. 
■The projector may be in sleep mode. If the P Power light is 
orange, press the 
Power button to turn the projector on.
■Try pressing the other Power button on the remote control or on 
the projector.
■Press the A/V Mute button to make sure the picture has not been 
turned off temporarily. 
■The attached computer may be in sleep mode or displaying a 
black screen saver. Try pressing a key on the computer.
You’ve connected a computer and see a blue screen with the 
message 
No Signal displayed.
■Make sure the cables are connected correctly, as described in 
Chapter 1.
■Try restarting your computer.
■If you’ve connected a computer and one or more video sources, 
you may need to press the 
Source Search button on the 
projector or remote control to select the correct source. Allow a 
few seconds for the projector to sync up after pressing the button. 
						

							Solving Problems99
If you’re using a PC notebook:
■Hold down the Fn key on the keyboard and press the function 
key that lets you display on an external monitor. It may have an 
icon such as  , or it may be labelled 
CRT/LCD. Allow a few 
seconds for the projector to sync up after pressing it. Check your 
notebook’s manual or online help for details. 
On most systems, the   key lets you toggle between the LCD 
screen and the projector, or display on both at the same time.
■Depending on your computer’s video card, you might need to use 
the Display utility in the Control Panel to make sure that both the 
LCD screen and external monitor port are enabled. See your 
computer’s documentation or online help for details.
If you’re using Mac OS X: 
1. Open 
System Preferences.
2. Double-click 
Displays.
3. Make sure the 
VGA Display or Color LCD dialog box is selected.
4. Click the 
Arrange tab.
5. Make sure the 
Mirror Displays checkbox is selected.
The message Not Supported is displayed.
■Make sure the correct input signal is selected in the Settings menu 
(see page 57).
■Make sure your computer’s resolution doesn’t exceed UXGA 
(1600 ×1200), and the refresh rate is supported by the projector 
(see page 116). If necessary, change your computer’s resolution 
setting as described in the following section. 
Only part of the computer image is displayed.
■Press the Auto button on the remote control.
■Make sure the image Position setting is correct on the Signal 
menu. See Chapter 4 for more information. 
						

							100Solving Problems
■Make sure your computer’s resolution setting is correct. Ideally, it 
should be 1024 × 768 to match the projector’s native resolution. 
If this option isn’t available, select one of the other compatible 
video formats listed on page 116.
■Windows:
Right-click the desktop, select 
Properties, click the Settings 
tab, and select a different resolution. 
■Mac OS X:
Open 
System Preferences, double-click Displays, and 
then select a different resolution.
■You also may need to modify existing presentation files if you 
created them for a different resolution. See your software 
documentation for specific information.
The image isn’t square, but keystone-shaped.
■If the top or bottom of the image is broader, press the   or   
button on the projector until the image is square.
■If the projector is angled toward the screen from the left or right, 
the image will be broader on one side. Center the projector in 
front of the middle of the screen, facing the screen squarely.
The image contains static or noise.
■Make sure the correct Input Signal is selected in the Signal menu 
(see Chapter 4).
■If you’re using a computer cable longer than 6 feet (2 meters), or 
an extension cable, the image quality may be reduced.
■Keep your computer and video cables away from the power cord 
as much as possible to prevent interference.
■The video signal may be split between the computer and the 
projector. If you notice a decline in the projected image quality 
when the image is displayed simultaneously on your notebook 
computer and the projector, turn off the notebook’s LCD display.