Epson Powerlite 6100i Multimedia Projector Users Guide

Solving Problems101
Viewing Lamp Usage and Other Information
Use the About menu to view information about the image source, the 
display settings of your computer, and the number of hours the lamp 
and filter has been used. 
Press the 
Menu button, select Info, then press Enter. 
You see the lamp and air filter usage hours and various input signal 
settings on the right:
The lamp typically lasts from 2500 to 3000 hours, depending on the 
selected Brightness Control setting (see page 57). If the number...

102Solving Problems
Solving Problems with the 
Image or Sound
The   Power light does not come on.
Make sure the power cord is connected securely both at the power 
outlet and the projector. If you have just replaced the lamp, make sure 
the cover is securely fastened.
No image appears on the screen.
■Check that the P Power light is green and not flashing. 
■The projector may be in sleep mode. If the P Power light is 
orange, press the 
Power button to turn the projector on.
■Try pressing the other Power...

Solving Problems103
If you’re using a PC notebook:
■Hold down the Fn key on the keyboard and press the function 
key that lets you display on an external monitor. It may have an 
icon such as  , or it may be labelled 
CRT/LCD. Allow a few 
seconds for the projector to sync up after pressing it. Check your 
notebook’s manual or online help for details. 
On most systems, the   key lets you toggle between the LCD 
screen and the projector, or display on both at the same time.
■Depending on your computer’s...

104Solving Problems
The message Not Supported is displayed.
■Make sure the correct input signal is selected in the Settings menu 
(see page 55).
■Make sure your computer’s resolution doesn’t exceed UXGA 
(1600 
× 1200), and the refresh rate is supported by the projector 
(see page 118). If necessary, change your computer’s resolution 
setting as described in the following section. 
Only part of the computer image is displayed.
■Press the Auto button on the remote control.
■Make sure the image Position...

Solving Problems105
The image isn’t square, but keystone-shaped.
■If the top or bottom of the image is broader, press the   or   
button on the projector until the image is square.
■If the projector is angled toward the screen from the left or right, 
the image will be broader on one side. Center the projector in 
front of the middle of the screen, facing the screen squarely.
The image contains static or noise.
■Make sure the correct Input Signal is selected in the Signal menu 
(see Chapter 4).
■If...

106Solving Problems
■Adjust the Sharpness setting on the Image menu (see 
Chapter 4). When you change video settings, you should be 
able to see the effect on the screen immediately. If you’re 
projecting from a computer, you may also need to adjust the 
tracking and sync as described in the next section. If you don’t 
like the new settings, you can always select 
Reset to return to the 
factory default settings.
You see vertical stripes, or the image still looks blurry after 
trying the solutions in the...

Solving Problems107
The colors of the image are not right.
■If you’re displaying a computer image, use the Color Mode 
option in the projector’s Image menu to adjust the color. If you’re 
displaying video, adjust the 
Color, Tint, and Color Mode 
settings on the Image menu.
■Try changing the Color Adjustment setting on the Image menu.
■Check your computer display settings to correct the color balance.
There is no sound.
■Make sure the A/V Mute button has not been pressed.
■Try adjusting the Volume...

108Solving Problems
Solving Easy Management Problems 
You don’t see your projector in the EMP Monitor window.
■Make sure that you’ve connected the projector to the network and 
configured it correctly; see page 75. Also, make sure you’ve 
registered the projector with EMP Monitor. See page 77.
■Make sure that Standby Mode in the Extended menu is set to 
Network On.
■If the computer you are using is running Windows XP, 2000, or 
NT 4.x, you must be logged in as the Administrator.
■Try restarting your...

Solving Problems109
Where To Get Help
Internet Support
Visit Epson’s support website at http://support.epson.com and select 
your product for solutions to common problems. You can download 
utilities and documentation, get FAQs and troubleshooting advice, or 
e-mail Epson with your questions.
Visit http://www.presentersonline.com to access tips, templates, and 
training for developing successful presentations.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800)...

110Solving Problems
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an 
Epson authorized reseller. To find the nearest reseller, call 
800-GO-EPSON (800-463-7766). Or you can purchase online at 
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).