Epson PictureMate User Manual

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If you see any gaps (as shown below), you need to clean the print head again.
7. If there are gaps, press 
OK to clean the print head again. If there are no gaps, press 
Cancel to go back to the PictureMate Main Menu. 
If you don’t see any improvement after cleaning three or four times, refer to 
Solving Problems
.
You can also turn PictureMate off and wait overnight—this allows any dried ink 
to soften—and then try cleaning the print head again.
Aligning the Print Head Directly From PictureMate 
If...

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5. Press the Print button when you see the next message. 
6. When the pattern prints, look at the print and see which line pattern is the 
straightest. (You may need to use a magnifying glass.)
7. Press  or   to highlight the number for the best pattern in set #1 (1 to 15), 
then press 
OK.
8. Press  or   to highlight the number for the best pattern in set #2 (1 to 15), 
then press 
OK.
9. Press 
OK to exit the alignment screen. The Main Menu appears.
Checking the Print Quality Using the Computer
You...

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Macintosh OS X: Open the Applications folder and select EPSON Printer 
Utility
. Select PictureMate in the printer list, click OK, and select Nozzle 
Check
.
Macintosh OS 9: Open the 
File menu and choose Page Setup or Print. Click 
the  utility button, then click the 
Nozzle Check button.
4. Follow the instructions on the screen to print a nozzle check pattern:
The nozzle check pattern prints. Each staggered line should be solid, with no gaps, 
as shown.
If you see any gaps (as shown below), you need...

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3. Follow the instructions on the screen to clean the print head. 
Cleaning takes about 40 seconds. PictureMate makes some noise and its screen 
displays progress messages.
Caution: Never turn off PictureMate while it is cleaning its print head, unless it 
hasn’t moved or made noise for more than 5 minutes.
4. When cleaning is finished, make sure paper is loaded, then do the following:
Windows: Click 
Print nozzle check pattern. Then click Print. 
Macintosh: Click 
Confirmation, then click Next.
The...

84Examining the Nozzle Check Pattern
Examine the nozzle check pattern you printed. Each staggered line should be solid, 
with no gaps, as shown.
■If your printout looks okay, you’re done. 
■If you see any gaps (as shown below), clean the print head again. 
Aligning the Print Head Using the Computer
If your printouts contain misaligned vertical lines, or you see light or dark horizontal 
banding, you may need to align the print head.
1. Make sure PictureMate is connected to your computer, and turned on...

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4. Follow the instructions on the screen to print a test page. You see a window like 
this one:
5. On the test page, select the square without any visible bands. You may need to use 
a magnifying glass. Select one square for each pattern (1 and 2).
6. Enter the number of the best square in each pattern in the corresponding boxes on 
the screen. Then click 
Finish.
If you can’t find a square without visible bands, choose the one that looks the best. 
Then click 
Realignment to print another test page...

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Solving Problems
There are several ways to diagnose problems:
■To identify the most common problems, check for Control Panel Messages.
■If your PictureMate is connected to your computer and you’re not sure whether 
the problem is coming from PictureMate or the computer, run a printer check as 
described in Running a Printer Check
. 
For solutions to specific problems, see these sections:
■Software Installation Problems
■Printing Problems
■Memory Card Problems
■Print Quality Problems
■Problems With...

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Load or remove and reload paper in the paper support, 
and press the OK button to clear this message. 
PictureMate resumes printing. See Loading Paper
 for 
instructions. 
Carefully pull out the jammed paper, then reload paper 
and continue printing or try printing again. Don’t load 
wrinkled sheets or plain paper. See Paper doesn’t feed 
correctly or jams inside PictureMate. if your PictureMate 
is having frequent jams. 
The cartridge door is not closed completely. Close the 
cartridge door on the...

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Running a Printer Check
You may need to run a printer check to see if a problem comes from PictureMate 
itself or some other source.
1. If PictureMate is connected to your computer or other USB device, make sure 
they are both turned off. Then disconnect the USB cable from PictureMate.
2. On the Main Menu, press  or   to highlight 
More Options, then press OK.
3. Press  or   to highlight 
Maintenance, then press OK.
4. Press  or   to highlight 
Nozzle Check, then press OK.
5. When you see this...