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Epson P5000 User Manual

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Page 171


171
LCD
screen message
 Condition/solution

Call
ForService
 (service
code)
 Power
offand then on.If
 this
doesnt work,note
 the
code andcallfor
 service.
 A
call forservice occurswhen:
 •
The power cableisnot connected securely
 •
An error occurs thatcannot becleared
 When
acall forservice hasoccurred, theprinter automatically stopsprinting.
 Turn
offthe printer, disconnect thepower cablefromboththeoutlet andthe
 printer,
andreconnect them.Turntheprinter onand offseveral times.Ifthe
 same...

Page 172


172
LCD
Screen ShutsOff
 Parent
topic:Solving Problems
 Printer
DoesNotTurn On
 If
the printer doesnotturn on,trythese solutions:
 •
Make surethepower cableissecurely connected.
 •
Make surethepower outletworks byconnecting thepower cableforanother electronic device.
 Parent
topic:Solving PrinterProblems
 LCD
Screen ShutsOff
 If
the LCD screen shutsoffintermittently, theprinter maybeinSleep Mode. Trythese solutions:
 •
Press anyofthe buttons onthe control paneltoexit sleep mode.
 •
You canadjust...

Page 173


173
•
Ifyou connected yourprinter toaUSB hub,make sureitis afirst-tier hub.Ifitstill does notprint,
 connect
yourprinter directly toyour computer insteadofthe hub.
 •
Make suretheUSB hubisrecognized correctlyonthe computer. Disconnect allUSB hubs fromthe
 computer
andconnect theprinter directly tothe computers USBport.
 •
Make suretheUSB cable length doesnotexceed 10feet (3m).
 Parent
topic:Solving Printing Problems
 Related
references
 Interface
Specifications
 Cannot
PrintOver aNetwork
 If
you cannot...

Page 174


174
•
Ifyou seethemessage MotorSelfAdjustment onthe products LCDscreen, theprinter isadjusting
 its
internal motor.Waitafew moments forthe message todisappear anddonot turn offthe printer.
 Parent
topic:Solving Printing Problems
 Related
concepts
 Print
Head Nozzle Check
 Print
Head Cleaning
 Solving
PaperProblems
 Check
thesesections ifyou have problems usingpaper withyour product.
 Paper
Feeding Problems
 Roll
Paper JamProblems
 Cut
Sheet Paper JamProblems inthe Paper Cassette
 Cut
Sheet Paper...

Page 175


175
Related
references
 Paper
MenuSettings
 Paper
Specifications
 Related
topics
 Roll
Paper Handling
 Cut
Sheet Handling
 Roll
Paper JamProblems
 If
roll paper hasjammed inthe printer, followthesteps heretoclear thejam.
 1.
Open therollpaper cover.
 2.
Cut thepaper above thepaper feedslot.
 3.
Lift the spindle fromthespindle holder.   

Page 176


176
4.
Remove thejammed paperfromtherollpaper feeder and/orthefront manual feeder.
 5.
Open theprinter coverandremove anyother jammed paperasnecessary.
 6.
Close thefront cover.
 7.
Turn theprinter offand back onagain.
 8.
Cut theedge ofthe rollpaper straight horizontally, thenreload therollpaper.
 Note:
Makesuretocut offany jagged orfolded sections ofpaper.
 Parent
topic:Solving PaperProblems
 Related
tasks
 Loading
RollPaper
 Cutting
RollPaper Manually   

Page 177


177
Cut
Sheet Paper JamProblems inthe Paper Cassette
 If
cut sheet paper hasjammed inthe paper cassette, followthesteps heretoclear thejam.
 1.
Remove theoutput trayand paper cassette.
 2.
Remove anyjammed paperfromthefront ofthe printer.   

Page 178


178
3.
Ifpaper isjammed inthe rear ofthe printer, remove therear unit. Push thetabs toward eachother,
 then
pullouttheunit. Remove anyjammed paper.
 4.
Replace therear unit. Push itinto theprinter firmlyuntilyouhear aclick.
 5.
Replace thepaper cassette andtheoutput tray.
 6.
Turn theprinter offand back onagain.
 Parent
topic:Solving PaperProblems
 Related
tasks
 Loading
CutSheets inthe Paper Cassette
 Cut
Sheet Paper JamProblems inthe Front orRear Manual Feeder
 If
cut sheet paper hasjammed inthe...

Page 179


179
2.
Open theprinter cover.Remove anyother jammed paperasnecessary.
 3.
Close theprinter cover.
 4.
Turn theprinter offand back onagain.
 Parent
topic:Solving PaperProblems
 Related
tasks
 Loading
CutSheets inthe Rear Manual Feeder
 Loading
CutSheets inthe Front Manual Feeder
 Solving
PrintQuality Problems
 Check
thesesections ifyou have problems withprint quality.
 Nozzle
CheckPattern PrintsIncorrectly
 Overall
PrintQuality isPoor
 Lines
AreMisaligned
 Prints
areScuffed orSmeared
 Margins...

Page 180


180
Parent
topic:Solving PrintQuality Problems
 Related
concepts
 Print
Head Nozzle Check
 Print
Head Cleaning
 Related
references
 Administrator
MenuSettings
 Related
tasks
 Using
thePowerful Cleaning Utility
 Overall
PrintQuality isPoor
 If
you notice thatyour printquality isuneven, toolight, toodark, orthere arelines inthe print (banding),
 try
these solutions:
 •
Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if
 necessary.

•
Align theprint head.
 •
Make...
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