Epson P 3000 User Manual

Customizing Settings 61
❍Screen Saver to set when the screen saver begins 
during inactivity (if the AC adapter is connected). You 
can select 1, 3, 5, 10, or 15 minutes. See “Slide Show” 
(below) to control the features of the screen saver.
File Operation
Use these options to change how the viewer handles various 
file-related operations:
❍Auto-Rotation to determine whether the viewer 
auto-rotates images according to Exif information 
included in the file by the camera that took the photo.
❍Unsupported...

Customizing Settings 62
Sound
Use these options to control the default volume for movies 
and music, and to set audible alerts.
❍Key Beep to turn on or off sounds made by the viewer 
when you press the buttons.
❍Backup Complete Sound to select one of several 
preset sounds to alert you when the viewer finishes 
backing up files.
❍Volume to set the default volume for music and videos. 
You can change the volume when playing music or 
videos by pressing   or  .
View Mode
Use these options to adjust the LCD...

Maintenance and Troubleshooting 63
Chapter 8
Maintenance and Troubleshooting
This chapter describes how to clean the viewer and solve 
problems.
Cleaning the Viewer
Follow these guidelines to clean the viewer:
❍Turn off the viewer and unplug the AC adapter before 
cleaning.
❍Use a clean, dry cloth to wipe it clean.
❍Do not use harsh or abrasive cleaners.
Error Messages
When a problem occurs, an error message or icon may 
appear on the LCD. Refer to the following table to diagnose 
an error message. For...

Maintenance and Troubleshooting 64
Problems and Solutions
Use the information in this section to diagnose problems 
and find solutions.
Power Problems 
No response from the 
printer. Please check the 
printer.Make sure your printer is on and 
the USB cable is connected 
correctly. Check the printer’s 
manual to make sure it’s 
PictBridge-compatible.
Turn off the viewer and wait until 
it cools down.
The battery power is running 
out. Charge the battery. For 
details, see “Charging the 
Battery” on page...

Maintenance and Troubleshooting 65
File Viewing Problems 
The image is not displayed.
Cause What to do
The image format is not 
supported.If an image doesn’t appear or 
appears as 
?, it may not be in a 
supported file type. See “Supported 
Image Formats” on page 25.
The image data is 
corrupted.Copy the image again.
The video or audio file 
is not supported.See “Supported Video Formats” on 
page 30 or “Supported Audio 
Formats” on page 36. 
The LCD is too dark. Adjust the LCD brightness. See 
“View...

Maintenance and Troubleshooting 66
File Operation Problems 
No sound comes out when a video is played.
Cause What to do
The Audio Codec of the 
file is not supported.Check the file format. See 
“Supported Video Formats” on 
page 30 or “Supported Audio 
Formats” on page 36 for details.
You cannot copy a file or files.
Cause What to do
There is not enough space 
available on the hard drive 
to copy all of the files on the 
memory card.Check the hard drive space. See 
“Hard Drive Capacity” on page 60....

Maintenance and Troubleshooting 67
Printing Problems Updating the Firmware and Printer 
Driver
Epson will occasionally update the viewer firmware. You can 
download the latest firmware for the viewer from Epson’s 
support website. Instructions for updating the firmware are 
provided online.
Uninstalling Software
If you need to uninstall the Epson Link2 software, follow 
the procedure below for Windows or on page 68 for 
Macintosh. Be sure to back up any viewer installation data 
before deleting.
Windows...

Maintenance and Troubleshooting 68
4If you see a message asking you to restart, click Restart 
Now.
Macintosh
1Connect the viewer to your Macintosh.
2Double-click the 
P-3000 drive on your desktop.
3Double-click the installation software.
4Select 
Custom Install.
5Select Epson Link2.
6On the software installation screen, select 
Uninstall.
7When you see a message asking you to restart, click 
Restart Now.
Resetting the Viewer
If the viewer stops working, or you want to restore its 
default settings, you...

Maintenance and Troubleshooting 69
Replacing the Battery
You can purchase a replacement lithium-ion battery 
(B32B818262) from an Epson authorized reseller. 
To find the nearest reseller, call 800-GO-EPSON 
(800-463-7766). Or you can purchase online at 
www.epsonstore.com (U.S. sales) or www.epson.ca 
(Canadian sales). 
Where To Get Help
Epson provides these technical support services:
Internet Support 
Visit Epson’s support website for solutions to common 
problems with your viewer. You can download...

Notices and Specifications 70
Appendix A
Notices and Specifications
System Requirements
Windows System Requirements
To use your viewer software, your system should have: 
❍A Microsoft® Windows compatible PC with a 
Pen t i um®III processor (1 GHz or faster recommended)
❍Microsoft Windows 2000 Professional (SP3 or later), 
Windows XP Home, Windows XP Professional, 
Windows XP Professional x64 Edition, or Windows 
Vista
❍At least 256MB RAM 
❍100MB free hard disk space for installation,
2GB required for...