Epson Lq680 User Guide

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Customer Support Information      D-3
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
R
Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
Hoadley _______
For Users in North America
If you purchased your printer in the United States or Canada, 
EPSON provides technical assistance 24 hours a day through the 
electronic support services and automated telephone services 
listed in the following table:
To speak directly to a technical support representative, dial:  
(562) 276-4322 (U.S.), or...

D-4      Customer Support Information
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
L
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Takahashi, Kono _______
Takahashi _______
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oComputer configuration
oDescription of the problem
Note:
For help using any other software on your system, see the documentation 
for that software for technical support information.
You can purchase ink cartridges, ribbon cartridges, paper, 
manuals, and accessories from EPSON at (800) 873-7766 or visit 
our web site at...

D
Customer Support Information      D-5
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
R
Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
Hoadley _______
Support Via Telephone
Our Customer and Warranty Support teams can be contacted by 
calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the 
Republic of Ireland. They can provide the following services:
oTechnical information on installing, configuring, and 
operating your EPSON products
oArranging for faulty EPSON products to be...

D-6      Customer Support Information
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
L
Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
Hoadley _______
For Users in Australia
EPSON Australia wishes to provide you with a high level of 
customer service. In addition to your product documentation, we 
provide the following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and resolve 
problems. The dealer should always be the first call for...

D
Customer Support Information      D-7
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
R
Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
Hoadley _______
The Helpdesk numbers are:
We encourage you to have all the relevant information on hand 
when you ring. The more information you prepare, the faster we 
can help solve the problem. This information includes your 
EPSON product documentation, type of computer, operating 
system, application programs, and any information you feel is...

D-8      Customer Support Information
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
L
Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
Hoadley _______
For Users in Malaysia
Contacts for information, support, and services are:
World Wide Web (www.epson.com.my)
Information on product specifications, drivers for download, 
Frequently Asked Questions (FAQ), and Email Enquiries are 
available.
Epson Trading Shah Alam Head Office
For Users in Singapore
Sources of information, support, and...

D
Customer Support Information      D-9
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
R
Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
Hoadley _______
For Users in Hong Kong
To obtain technical support as well as other after-sales services, 
users are welcome to contact EPSON Hong Kong Limited.
Internet home page
EPSON Hong Kong has established a local home page in both 
Chinese and English on the Internet to provide users with the 
following information:
oProduct information
oAnswers to...

D-10      Customer Support Information
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
L
Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
Hoadley _______
For Users in the Philippines
To obtain technical support as well as other after sales services, 
users are welcome to contact the EPSON Philippines 
Representative Office at the telephone and fax numbers below:
Phone: (632) 813-6552
Fax: (632) 813-6545
BBS: (632) 814-0595 

Glossary       1
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Rev. C
A5 size GLOSS.FM
10/30/00 Pass 0
Glossary
auto line feed
When this option is turned on in the default-setting mode or the EPSON Remote! 
utility, each carriage return (CR) code is automatically followed by a line feed 
(LF) code.
bidirectional printing
Printing in which the print head prints in both directions (bidirectionally), from 
left to right and then right to left. This increases the print...

2      Glossary
LR4C4590
Rev. C
A5 size GLOSS.FM
10/30/00 Pass 0Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
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draft
The print mode used by your printer when you select Draft as the font. The Draft 
font uses fewer dots per character for faster printing. See also letter quality
.
driver
See printer driver
.
ESC/P
Abbreviation for EPSON Standard Code for Printers, the system of commands 
your computer uses to control your printer. It is standard for all EPSON printers 
and...