Epson Lq680 User Guide

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For Users in North America
If you purchased your printer in the United States or Canada, 
EPSON provides technical assistance 24 hours a day through the 
electronic support services and automated telephone services 
listed in the following table:
To speak directly to a technical support representative, dial:  
(562) 276-4322 (U.S.), or (905) 709-2170 (Canada), 6
AM to 6PM, 
Pacific Time, Monday through Friday. Toll or long distance 
charges may apply.
Before you call, please have the following information ready:
oProduct name 
oProduct serial number (located on the back of the printer)
oProof of purchase (such as a store receipt) and date of 
purchase
Service Access
World Wide Web From the Internet, you can reach EPSON 
Support at 
http://support.epson.com. At this 
site, you can download drivers and other files, 
look at documentation such as product 
brochures and user manuals, and access 
troubleshooting information.
EPSON Internet FTP Site If you have Internet FTP capability, use your 
Web browser (or other software for FTP 
downloading) to log onto 
ftp.epson.com with 
the user name 
anonymous and your e-mail 
address as the password.
EPSON E-MAIL 
Technical SupportTo receive technical advice through e-mail, 
go to 
http://support.epson.com and 
complete the form under the troubleshooting 
tab, as requested.
Automated 
Telephone ServicesA variety of automated help services are 
available 24 hours a day, seven days a week. 
To use these services, you must have a touch 
tone telephone and call 
(800) 922-8911. 
						

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oComputer configuration
oDescription of the problem
Note:
For help using any other software on your system, see the documentation 
for that software for technical support information.
You can purchase ink cartridges, ribbon cartridges, paper, 
manuals, and accessories from EPSON at (800) 873-7766 or visit 
our web site at www.epsonsupplies.com (U.S. sales only). In 
Canada, please call (800) 873-7766 for dealer referral.
For Users in the United Kingdom and the 
Republic of Ireland
If you purchased your product in the UK or the Republic of 
Ireland, EPSON (UK) LTD provides a range of customer services 
and technical support.
Support Via the World Wide Web
oFor information on the latest EPSON products, software 
drivers, online user guides, and answers to frequently asked 
questions:
http://www.epson.co.uk
oTo e-mail EPSON Technical Support:
http://www.epson.co.uk/support/email/
oFor a full list of EPSON Customer and Warranty Support 
services:
http://www.epson.co.uk/support/ 
						

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Support Via Telephone
Our Customer and Warranty Support teams can be contacted by 
calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the 
Republic of Ireland. They can provide the following services:
oTechnical information on installing, configuring, and 
operating your EPSON products
oArranging for faulty EPSON products to be repaired within 
the warranty period
Pre-Sales Enquiry Desk
Our Enquiry Desk team can be contacted by calling 0800 220546 
in the UK or 1 800 409132 from the Republic of Ireland, by faxing 
01442 227271 in the UK or 0044 1442 227271 from the Republic of 
Ireland, and via e-mail at [email protected]. They can provide the 
following information:
oPre-sales information and literature on new EPSON products 
(also available via our world wide web site at 
http://www.epson.co.uk)
oWhere to purchase genuine EPSON consumables, 
accessories, and options 
						

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For Users in Australia
EPSON Australia wishes to provide you with a high level of 
customer service. In addition to your product documentation, we 
provide the following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and resolve 
problems. The dealer should always be the first call for advise on 
problems, they can often solve problems quickly and easily as 
well as give advise on the next step to take.
Internet URL http://www.epson.com.au
Access the EPSON Australia World Wide Web pages. Worth 
taking your modem here for the occasional surf! The site provides 
a download area for drivers, EPSON contact points, new product 
information and technical support (e-mail).
EPSON Faxback service
EPSON Faxback service will fax you the latest specifications for 
most EPSON products offered in Australia. Phone (02) 9903 9075 
and the system will guide you through a number of choices before 
faxing the information to your fax machine.
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our 
clients have access to advice. Operators on the Helpdesk can aid 
you in installing, configuring and operating your EPSON 
product. Our Pre-sales Helpdesk staff can provide literature on 
new EPSON products and advise where the nearest dealer or 
service agent is located. Many types of queries are answered here. 
						

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The Helpdesk numbers are:
We encourage you to have all the relevant information on hand 
when you ring. The more information you prepare, the faster we 
can help solve the problem. This information includes your 
EPSON product documentation, type of computer, operating 
system, application programs, and any information you feel is 
required.
For Users in India
Contacts for information, support, and services are:
World Wide Web (www.epson.co.in)
Information on product specifications, drivers for download, 
Frequently Asked Questions (FAQ), Products Enquiry, and 
Technical Query are available.
Epson India Bangalore Head Office:
Phone: 1300 361 054
Fax: (02) 9903 9189
Phone: 080 5095465
Fax: 080 5095474 
						

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For Users in Malaysia
Contacts for information, support, and services are:
World Wide Web (www.epson.com.my)
Information on product specifications, drivers for download, 
Frequently Asked Questions (FAQ), and Email Enquiries are 
available.
Epson Trading Shah Alam Head Office
For Users in Singapore
Sources of information, support, and services available from 
Epson Singapore are:
World Wide Web (www.epson.com.sg)
Information on product specifications, drivers for download, 
Frequently Asked Questions (FAQ), Sales Enquiries, and 
Technical Support via e-mail are available.
Epson HelpDesk (Phone: (065) 5863111)
Our HelpDesk team can help you with the following over the 
phone:
oSales enquiries and product information
oProduct usage questions or problem
oEnquiries on repair service and warranty Phone: 03 5191366
Fax: 03 5191281 
						

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For Users in Hong Kong
To obtain technical support as well as other after-sales services, 
users are welcome to contact EPSON Hong Kong Limited.
Internet home page
EPSON Hong Kong has established a local home page in both 
Chinese and English on the Internet to provide users with the 
following information:
oProduct information
oAnswers to Frequently Asked Questions (FAQs)
oLatest versions of EPSON product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Electronic bulletin board system
An electronic bulletin board system (BBS) is also available to 
obtain product information and the latest versions of product 
drivers. You can log on to the following number for the BBS 
service:
Technical Support Hotline
You can also contact our technical staff at the following telephone 
and fax numbers:BBS: (852) 2827-4244
Phone: (852) 2585-4399
Fax: (852) 2827-4383 
						

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For Users in the Philippines
To obtain technical support as well as other after sales services, 
users are welcome to contact the EPSON Philippines 
Representative Office at the telephone and fax numbers below:
Phone: (632) 813-6552
Fax: (632) 813-6545
BBS: (632) 814-0595 
						

							Glossary       1
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Glossary
auto line feed
When this option is turned on in the default-setting mode or the EPSON Remote! 
utility, each carriage return (CR) code is automatically followed by a line feed 
(LF) code.
bidirectional printing
Printing in which the print head prints in both directions (bidirectionally), from 
left to right and then right to left. This increases the print speed but may reduce 
precise vertical alignment. See also unidirectional printing
.
character table
A collection of letters, numbers, and symbols that provides you with the set of 
characters used in a particular language.
characters per inch (cpi)
The number of characters that can fit in one inch of a text line, determined by the 
size of the characters. See also pitch
.
continuous paper
Paper that has sprocket-feed holes on both long edges, is perforated between 
pages, and is supplied in a folded stack. Also called fanfold paper.
control codes
Special codes used to control printer functions, such as a carriage return or line 
feed, instead of printing characters.
cpi
See characters per inch (cpi)
.
cut-sheet feeder
An device that automatically feeds single sheets of paper into the printer.
default
Value settings or settings that take effect when a device (such as a printer) is 
turned on, reset, or initialized. 
dithering
A halftoning method in which dots are printed in a predetermined pattern to 
simulate a shade or tone. Dithering works best for images with solid colors, such 
as charts and graphs. See also halftoning
.
dot matrix
A method of printing in which each letter or symbol is formed by a pattern 
(matrix) of individual dots. 
						

							2      Glossary
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draft
The print mode used by your printer when you select Draft as the font. The Draft 
font uses fewer dots per character for faster printing. See also letter quality
.
driver
See printer driver
.
ESC/P
Abbreviation for EPSON Standard Code for Printers, the system of commands 
your computer uses to control your printer. It is standard for all EPSON printers 
and supported by most application software for personal computers.
ESC/P2
The enhanced version of the ESC/P printer command language.
fanfold paper
See continuous paper.
font
A style of type designated by a name such as Roman or Sans Serif.
form feed (FF)
A control panel button and control code that advances the paper to the next top-
of-form position.
halftoning
A method of using dot patterns to represent an image. Halftoning makes it 
possible to produce varying shades of gray using only black dots, or a nearly 
infinite array of colors using only a few colors of dots. See also dithering
.
hex dump
A troubleshooting feature that helps identify the cause of communication 
problems between the printer and the computer. When the printer is in hex dump 
mode, it prints each code that it receives in hexadecimal notation as well as in 
ASCII codes that stand for characters. Also called data dump.
interface
The connection (via a cable) between the computer and the printer through which 
print data is transmitted to the printer.
landscape
Printing that is oriented sideways on the page. This orientation gives you a page 
that is wider than it is high and is useful for printing spreadsheets. See also 
portrait
.
letter quality (LQ)
The print mode used by your printer, printing with letter-quality
 fonts provides 
better readability and appearance at a reduced print speed. See also draft
.