Epson Lq590 User Guide

Troubleshooting41
Chapter 4
Troubleshooting
This chapter explains the error indicators and describes how to clear 
paper jams and print a self test. For more troubleshooting information, 
see your Reference Guide. If you cannot resolve the problem using the 
information in the manuals, see “Where To Get Help” on page 44.
Using the Error Indicators
Use the following table to diagnose printer errors.
Light status Beep
patternProblem
Solution
O Paper OutO Pause•••No paper is loaded in the selected paper...

42Troubleshooting
O = On,  F = Flashing
••• = Three beeps, ••••• = Five beeps
Clearing Paper Jams
1. Turn off the printer and open the printer cover.
2. If continuous paper is jammed in the printer, tear off the fresh 
supply at the perforation nearest the paper entry slot.
3. Turn the knob on the left side of the printer counterclockwise to 
remove the paper in the printer and any torn pieces of paper.
cCaution:
Use the knob on the left side of the printer to clear paper jams only 
when the printer is...

Troubleshooting43
Printing a Self Test
Running the printer’s self test helps you determine whether the printer 
or the computer is causing the problem. If the self test results are 
satisfactory, the printer is working properly and the problem probably 
results from your printer driver settings, application settings, computer, 
or interface cable. (Be sure to use a shielded interface cable.)
If the self test does not print properly, there is a problem with the printer. 
See the Reference Guide for...

44Troubleshooting
Where To Get Help
If your Epson printer is not operating properly and you cannot solve the 
problem using the troubleshooting information, see the contact 
information below. Epson provides technical assistance 24 hours a day 
through the electronic support services and automated telephone 
services listed below.
To speak to a technical support representative, dial:
❏U.S.: (562) 276-4322, 6
AM to 6PM, Pacific Time, Monday through 
Friday. 
❏Canada: (905) 709-2170, 6
AM to 6PM, Pacific...

Product Information45
Chapter 5
Product Information
Safety Instructions
Hot Parts Caution Symbol
Important Safety Instructions
Read all of these safety instructions before using the printer. In addition, follow 
all warnings and instructions marked on the printer itself.
❏Do not place the printer on an unstable surface or near a radiator or heat 
source.
❏Place the printer on a flat surface. It will not operate properly if it is tilted or 
placed at an angle.
❏Do not block or cover the slots and openings...

46Product Information
ENERGY STAR Compliance
FCC Compliance Statement for United States Users
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may 
cause harmful...

Product Information47
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and 
Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal 
Computers:
Declare under sole responsibility that the product identified herein, complies 
with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each 
product marketed is identical to the representative unit tested and found to be 
compliant with the standards. Records maintained continue to...

48Product Information
What This Warranty Does Not Cover: This warranty covers only normal consumer use in 
the United States and Canada. This warranty is not transferable and will not apply to products 
purchased from an end user. This warranty does not cover damage to the Epson printer 
caused by parts and supplies not manufactured, distributed or certified by Epson. This 
warranty does not cover ribbon or third party parts, components or peripheral devices added 
to the Epson product after its shipment...