Epson Lq 2180 User Guide

C
Specifications      C-27
PC 720 (Arabic)* PC AR 864 (Arabic)*
Italic table
No character is available 
for hex code 15 in the 
Italic table 

C-28      Specifications
International character sets for the Italic table
You can select one of the following eight international character sets for the 
Italic character table shown below using the default-setting mode or the ESC 
R command. For example, when you select “Italic France,” the characters in 
the “France” row are used in the Italic character table.
You can select one of the following seven additional sets only with the ESC 
R command. 

D
Customer Support Information      D-1
Appendix D
Customer Support Information
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
For North American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Automated telephone services . . . . . . . . . . . . . . . . . . . . . . . . . D-3
For United Kingdom and the Republic of Ireland 
Users  . . . . . . . ....

D-2      Customer Support Information
Contacting Customer Support 
If your printer is not operating properly and you cannot solve the problem 
using the troubleshooting information in Chapter 7, contact customer 
support services for assistance. See the section for your country below.
We will be able to help you much more quickly if you give us the following 
information:
Printer model:
Serial number of your printer:
(The serial number label is on the back of the printer.)
Brand and model of your...

D
Customer Support Information      D-3
Automated telephone services
EPSON also provides technical support and information on the installation, 
configuration, and operation of EPSON products. Dial (800) 922-8911
, 
(310) 782-2600
 (U.S.), or (905) 709-9475
 (Canada), 6 A.M. to 6 P.M., Pacific 
Time, Monday through Friday.
Before you call, please have the following information ready:
oProduct name
oProduct serial number
oComputer configuration
oDescription of the problem
You can purchase ink cartridges,...

D-4      Customer Support Information
For United Kingdom and the Republic of Ireland 
Users
If you purchased your printer in the UK or the Republic of Ireland, Epson 
(UK) Limited provides a range of customer services and technical support.
Note:
For customers in the Republic of Ireland, please use the correct dialing codes when 
dialing the UK telephone numbers listed in the following sections. For example the 
Enquiry Desk fax number, 01442 227271, should be dialed as 0044 1442 227271 
from the...

D
Customer Support Information      D-5
Faxon EPSON
Contact Faxon EPSON Faxback Service for:
oLiterature and specifications on the latest EPSON products
oSupport information including troubleshooting tips, switch settings and 
driver information
To use Faxon EPSON, call 01442 227332 using a touch-tone phone. You will 
be asked to follow a simple routine to register your document request and 
once you have entered your telephone and fax numbers, Faxon EPSON will 
fax a copy of the document catalogue to...

D-6      Customer Support Information
For Australian Users 
EPSON Australia wishes to provide you with a high level of Customer 
Service. As well as this User’s Guide, we provide the following sources for 
obtaining information:
EPSON FAXBACK
EPSON FAXBACK will fax you the latest specifications and pricing for most 
EPSON products offered in Australia. There is also technical information 
including details of the latest software and drivers available. Phone (02) 9903 
9075 and the system will guide you...

D
Customer Support Information      D-7
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our clients have 
access to advice. Operators on the Helpdesk can aid you in diagnosing 
hardware and software problems. They can also advise you on the latest 
EPSON products and where the nearest dealer or service agent is located. 
Many types of queries are answered here.
The Helpdesk numbers are:
Phone: (02) 9903 9040
Fax: (02) 9903 9189
We encourage you to have all the relevant...

D-8      Customer Support Information
Internet home page
EPSON Hong Kong has established a local home page in both Chinese and 
English on the Internet to provide users with the following information:
oProduct information
oAnswers to Frequently Asked Questions (FAQs)
oLatest versions of EPSON printer drivers
Users can access our World Wide Web home page at http://
www.epson.com.hk.
Electronic bulletin board system
An electronic bulletin board system (BBS) is also available to obtain printer 
information...