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Epson Gt2500 User Manual

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Page 151

l     Never open the scanner case.  

Page 152

Home > Maintenance 
Replacing the Scanner Lamp
The luminosity of the scanner lamp declines over time. If the lamp break\
s or becomes too dim 
to operate normally, the scanner stops working and the Ready and Error lights flash. When 
this happens, the lamp assembly must be replaced. For details, contact y\
our dealer.
 
 
Caution:
Never open the scanner case. If you think repairs or adjustments are nec\
essary, 
consult your dealer.
  

Page 153

Home > Maintenance 
Transporting the Scanner
Before transporting the scanner for a long distance or storing it for an\
 extended period of time, 
you need to lock the scanner’s carriage and transparency unit to prev\
ent damage.
 
Plug in the scanner, connect it to your computer, turn on the scanner us\
ing its power 
button, and wait until the lights stop flashing.
 
When the Ready light is green, turn off the scanner using its power 
button.
 
On the side of the scanner, slide the transportation lock...

Page 154

Attach the protective materials, then repack the scanner in its original\
 box or a similar 
box that fits the scanner snugly.
  

Page 155

Home > Solving Problems 
Reading the Scanner Lights
If an error occurs, the scanner stops operating and the Ready and Error lights flash. This 
indicates one of the following problems:
 
l     The scanner is not connected to your computer properly or your software \
is not fully 
installed. See the Start Here sheet that came with your scanner for instructions on 
installing the scanner software and connecting the scanner to your compu\
ter.
 
l     The scanner transportation lock is locked. Slide the...

Page 156

Contact your dealer or Epson. See for details.  

Page 157

Home > Solving Problems 
Scanner Problems
The Scanner Does Not Scan  
The Scanner is Not Recognized by Your System  
Pressing the Start Button Does Not Open the Correct Program  
You Cannot Scan Multiple Images at One Time  
See your Start Here sheet for instructions on setting up your scanner. If you have problems\
 
operating the scanner, make sure:
 
l     The scanner is turned on by pressing its power button. 
l     The power cord is securely plugged into an electrical outlet. 
l     The power...

Page 158

l     In Mac OS X Classic mode, the scanner may not work properly. Use the Mac\
 OS X 
interface instead.
 
Top 
The Scanner is Not Recognized by Your System
First check your connection to the scanner and computer: 
l     Make sure your scanner’s power cord is securely connected to the scan\
ner and a 
working electrical outlet, and the scanner’s power button is turned o\
n.
 
l     Make sure the interface cable is securely connected to the scanner and y\
our computer, 
and that the cable is not damaged...

Page 159

l     Windows XP or 2000: Click the Hardware tab, then click the Device Manager 
button.
 
l     Windows Me or 98SE: Click the Device Manager tab. 
Scroll down and click Universal Serial Bus 
controllers.
 
If a USB Universal Host Controller and USB Root Hub are listed, Windows supports 
USB.
 
Try scanning again. If your scanner still is not recognized, contact you\
r dealer or a 
qualified servicer for assistance.
 
Top  

Page 160

Pressing the Start Button Does Not Open the Correct Program
l     Make sure EPSON Scan is installed correctly. See the Start Here sheet for instructions. 
l     Make sure your Windows system is set up for scanner events as follows: 
Windows XP: 
Click the Events tab in your scanners Properties window and make sure Take no 
action is not selected. Also, make sure the desired button is selected in the \
Select an 
event list box, and Start this program is selected.
 
For Windows Me, 98SE, and 2000 users:...
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