Epson EPL N2550 User Manual
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Using the Control Panel181 7 7 7 7 7 7 7 7 7 7 7 7 If you select BarCode, the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader. This mode will reduce the size of the image being printed, and may also cause some distortion when printing bit image graphics. ZeroChar Selects whether the printer prints a slashed or unslashed zero. CharacterSet Selects character table 1 or 2. Status and Error Messages This section contains a list of error messages shown on the LCD panel, giving a brief description of each message and suggestions for correcting the problem. Note that not every message shown on the LCD panel indicates a problem. When the mark is displayed at the left of the warning message, multiple warnings occur. To confirm all warnings that occur, press the dDown button to display the Status Menu, then press the Enter button. The LCD panel also displays the amounts of remaining toners. Cancel All Print Job The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when the +Cancel Job button has been pressed down for more than 2 seconds. Cancel Print Job
182Using the Control Panel The printer is canceling the current print job. This message appears when the +Cancel Job button has been pressed and released within 2 seconds. Can’t Print The print data is deleted because it is incorrect. Make sure that the appropriate paper size is set and a printer driver for EPSON EPL-N2550 is used. Can’t Print Duplex The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the Duplex Unit. The problem could also be a result of incorrect settings for the paper source you are using. Pressing the NStart/Stop button will print the rest of the print job on only one side of the paper. Press the +Cancel Job button to cancel the print job. Cart Near Expiry The imaging cartridge is nearing the end of its functional life. Replacing it with a new imaging cartridge is strongly recommended. See Imaging Cartridge on page 213 for instructions. Check Duplex P-Size The paper size loaded in the printer is not appropriate for the optional Duplex Unit. Load correct the paper size and press NStart/Stop button to resume printing. Check Paper Size
Using the Control Panel183 7 7 7 7 7 7 7 7 7 7 7 7 The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source. To clear this error, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus on page 149 for instructions. Check Paper Type The media loaded in the printer does not match the paper type setting in the printer driver. Media that matches only the paper size setting will be used for printing. To clear this error, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus on page 149 for instructions. Collate disabled Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM). If this error occurs, print only one copy at a time. To clear this error, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus on page 149 for instructions. Cooling Down The printer lowers its temperature to optimize for the fixing toner. Wait for a moment for Ready to appear in the LCD panel. DM Error 001 The Duplex Unit has become separated from the printer. Turn the printer off, reinstall the Duplex Unit and turn the printer on again. DM Open
184Using the Control Panel The Duplex Unit’s cover is open. Duplex Mem Overflow There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below. If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the NStart/Stop button to print on the back of the next sheet, or press the +Cancel Job button to cancel the print job. If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continues automatically after a certain period of time. Form Feed The printer is ejecting paper due to a user request. This message appears when pressing the NStart/Stop button once to make the printer offline, and then holding down the NStart/Stop button for more than 2 seconds in order not to receive form feed command. Image Optimum There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts. To clear this error, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus on page 149 for instructions.
Using the Control Panel185 7 7 7 7 7 7 7 7 7 7 7 7 Turn the Image Optimum setting off on the control panel’s Printing Menu if you do not want the printer to automatically lower the print quality to continue printing. You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see Memory Module on page 202. Install Imaging Cart The imaging cartridge is not installed or not installed correctly. Make sure that the imaging cartridge is installed correctly. Invalid AUX I/F Card This message means that the printer cannot communicate with the installed optional interface card. Turn off the printer, remove the card, then reinstall it. Invalid N/W Module There is no network program, or the network program cannot be used with your printer. Contact a qualified service representative. Invalid PS3 The PostScript3 ROM module is broken. Turn off the printer and contact your dealer. To clear this error, either press the NStart/Stop button or turn off the printer and remove the ROM module, then reinstall the ROM module. If that fails to clear the error, contact your dealer. Manual Feed xxx The manual feed mode is specified for the current print job. Make sure the paper size indicated by xxx is loaded, then press the NStart/Stop button.
186Using the Control Panel If you do not want to print this job in manual mode, press the +Cancel Job button. Mem Overflow The printer has insufficient memory to execute the current task. Press the NStart/Stop button on the control panel to resume printing. Or press the +Cancel Job button to cancel the print job. Menus Locked This message appears if you try to change the printer’s settings through the control panel when the buttons are locked. You can unlock them by using the Network utility. Refer to the Network Guide for information. Need Memory The printer has insufficient memory to complete the current print job. Cancel printing by deleting it from the print queue on your computer, or by pressing the +Cancel Job button on the printer. To clear this error message, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus on page 149 for instructions. To prevent this problem from happening again, add more memory to your printer as described in Memory Module on page 202. NonGenuine Toner The installed imaging cartridge is not a genuine Epson product. Installing a genuine imaging cartridge is recommended. Using a non-genuine imaging cartridge may affect print quality. Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson.
Using the Control Panel187 7 7 7 7 7 7 7 7 7 7 7 7 Offline The printer is not ready to print. Press the NStart/Stop button. Paper Jam XXX The location where the paper jam occurred is displayed at xxx. xxx indicates the location of the error. If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations are displayed. Paper Out XXXXX YYYY There is no paper in the specified paper source (XXXXX). Load paper of the indicated size (YYYY) into the paper source. Paper Set XXXXX YYYY Jam APaper is jammed at the Cover A. For instructions on how to remove jammed paper at the Cover A, see Jam A (Cover A) on page 232. JamABPaper is jammed inside the output path cover (cover A or B) or fuser unit. For instructions on how to remove jammed paper at the output path cover or fuser unit, see Jam A B (Cover A or B) on page 235. Jam MP A Jam C1 A Jam C2 A Jam C3 APaper is jammed inside the optional lower paper cassette. For instructions on how to remove jammed paper in the optional lower paper cassette, see Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A (All paper cassettes and Cover A) on page 242. Jam DMPaper is jammed inside the optional Duplex Unit’s paper path or cover (cover DM). For instructions on how to remove jammed paper at the Duplex Unit, see Jam DM (Cover DM) on page 240.
188Using the Control Panel The paper loaded in the specified paper source (XXXXX) does not match the required paper size (YYYY). Replace the loaded paper with the correct size paper and press the NStart/Stop button to resume printing. Or press the +Cancel Job button to cancel the print job. If you press the NStart/Stop button without replacing the paper, the printer will print on the loaded paper even though it does not match the required size. Print Overrun The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the NStart/Stop button to resume printing. Or press the +Cancel Job button to cancel the print job. If this message appears again, select On as the Page Protect setting in the control panel’s Setup Menu. If you continue to receive this message when printing a particular page, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts. You can also add more memory to the printer as described in Memory Module on page 202. RAM Check The printer is checking the RAM. Ready The printer is ready to receive data and print. Replace Toner The toner has run out.
Using the Control Panel189 7 7 7 7 7 7 7 7 7 7 7 7 Install a new imaging cartridge. See Imaging Cartridge on page 213 for instructions. This error is not displayed when the Toner Out setting is set to Continue in the control panel setting. When the Toner Out setting is set to Continue, replace the imaging cartridge if the printout is light or faint. Reset The printer’s current interface has been reset and the buffer has been cleared. However, other interfaces are still active and retain their settings and data. Reset All All printer settings have been reset to the default configuration, or to the last settings that were saved. Reset to Save A control panel menu setting was changed while the printer was printing. Press the NStart/Stop button to clear this message. The setting will become effective after printing has finished. ROM Check The printer is checking the ROM. Self Test The printer is performing a quick internal check. Service Req xyyyy
190Using the Control Panel A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds and then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (xyyyy) and turn off the printer, unplug the power cord, and contact a qualified service representative. Sleep Printing operations are completely suspended. Toner Low The imaging cartridge is running out of toner. If the printout is too light or faint, replace the imaging cartridge as described in Imaging Cartridge on page 213. You can continue to print until the Replace Toner error message appears. Waiting until this message appears before replacing the toner is recommended as toner may spill during replacement if toner remains in the cartridge. When printouts become faint, see Imaging Cartridge on page 213 for instructions. To clear this error, select Clear Warning from the control panel’s Reset Menu. See How to access the control panel menus on page 149 for instructions. Turn Paper XX The direction of the paper loaded in the specified paper source (XX) does not match the required paper direction. Turn the paper direction to landscape. Unable Clear Error The printer cannot clear an error message because the error status still remains. Try solving the problem again. Warming Up