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Epson C1600 Manual

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    							Ready
    indicator
    (green)Error
    indicator
    (orange)Toner
    indicator
    (orange)Display of
    Remote
    Panel
    ProgramCondition Action
    Off On On NOT
    INSTALLED
    TONER /
    CHECK X
    (YMCK)
    TONERThe toner cartridge is
    not installed.Install the all toner
    cartridges.
    TONER LIFE
    ENDToner empty Replace the toner
    cartridge.
    Off On Blinking WRONG
    TONER X
    (YMCK)An unapproved toner
    cartridge is installed.Install a correct toner
    cartridge.
    Off On Rapid
    blinkingNON
    GENUINE
    TONER X
    (YMCK)The installed toner
    cartridge is of an
    unapproved type.Install a Epson toner
    cartridge of the
    appropriate type.
    See “About Toner
    Cartridges” on page 38.
    Press the Clear key to
    clear the indicator
    message.
    Slow
    blinkingSlow
    blinking*CHECK TRAY
    PAPER /
    LOAD
    PAPER (XX)Media empty Load media into Tray 1.
    Slow blinking alternately * PAPER SIZE
    ERROR /
    RESET
    PAPER (XX)Media size error
    The size of paper being
    printed on is different
    from the size of paper
    specified in the printer
    driver.Press the Clear key to
    cancel the error.
    To print on paper of the
    size specified in the
    printer driver, load
    paper of the correct size
    into Tray 1, and then try
    performing the print job
    again.
    Off Slow
    blinking*MEMORY
    FULLMemory full Press the Clear key.
    If the error is not
    corrected, turn off the
    printer. After a few
    seconds, turn on the
    printer.
    AcuLaser C1600     User’s Guide
    Troubleshooting     71 
    						
    							Ready
    indicator
    (green)Error
    indicator
    (orange)Toner
    indicator
    (orange)Display of
    Remote
    Panel
    ProgramCondition Action
    Off Blinking * TOP COVER
    OPEN /
    CLOSE TOP
    COVERFront cover or top cover
    is open.Close the front cover
    and top cover.
    The photoconductor
    unit is not installed.Install the
    photoconductor unit.
    Off Rapid
    blinking* TRANSFER
    JAM, FUSER
    JAM,
    OUTPUT
    JAM / OPEN
    TOP COVERMedia jam Clear the jam, close the
    covers, and then
    continue with the print
    job.
    PROCESS
    ERROR-BELT
    , PROCESS
    ERROR-IDCProcess error Open and close the
    printer’s covers.
    If the error is not
    corrected, turn off the
    printer. After a few
    seconds, turn on the
    printer.
    Off On All blinking P/U LIFE
    ENDPhotoconductor unit
    endReplace the
    photoconductor unit.
    * Differs depending on the toner status.
    Service Message
    This message indicates a more serious fault that can only be corrected by a customer service engineer.
    Ready
    indicator
    (green)Error
    indicator
    (orange)Toner
    indicator
    (orange)Display of
    Remote
    Panel
    ProgramCondition Action
    Rapid
    blinkingRapid
    blinkingAll blinking SERVICE
    CALL(XXXX)Fatal  error Turn off the printer. After
    a few seconds, turn on
    the printer.
    If the problem persists,
    contact your vendor or
    authorized service
    provider.
    AcuLaser C1600     User’s Guide
    Troubleshooting     72 
    						
    							Clearing Media Misfeeds
    To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in
    the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not
    reload media that has misfed.
    Note:
    The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner
    may stick to your hands, so be careful not to touch the print face when removing the misfed media. Make
    sure not to spill any toner inside the printer.
    c
    Caution:
    ❏Unfused toner can mess your hands, clothes, or anything else it gets on.
    If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some
    toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on
    your skin, wash it off with cool water and a mild soap.
    ❏If you get toner in your eyes, wash it out immediately with cool water and consult a doctor.
    If, after clearing the media misfeed, the misfeed message in the control panel persists, open and close
    the printer’s covers. This should clear the misfeed message.
    Clearing Procedures
    1. Open the top cover.
    Note:
    If there is paper in the output tray, remove it, and then fold up the output tray before opening the top
    cover.
    AcuLaser C1600     User’s Guide
    Troubleshooting     73 
    						
    							2. Grab the handle and lift it up slightly to the back, and then slowly pull the photoconductor unit out
    vertically.
    Note:
    ❏Do not touch the PC drum on the photoconductor unit.
    ❏Position the removed photoconductor unit horizontally as shown in the illustration below.
    Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty.
    Do not leave the photoconductor unit removed for more than 15 minutes, and do not place the
    removed photoconductor unit in a location where it would be exposed to direct light (such as
    sunlight).
    AcuLaser C1600     User’s Guide
    Troubleshooting     74 
    						
    							3. Push the fuser separator levers back as far as possible.
    c
    Caution:
    The area around the fuser unit is extremely hot.
    Touching anything other than the indicated levers may result in burns. If you get burned,
    immediately cool the skin under cold water, and then seek professional medical attention.
    AcuLaser C1600     User’s Guide
    Troubleshooting     75 
    						
    							4. Remove any misfed media.
    M
    M
    Note:
    ❏Remove the dust cover from Tray 1 and remove the media.
    ❏Raise the fuser unit cover and remove the media.
    AcuLaser C1600     User’s Guide
    Troubleshooting     76 
    						
    							❏If you cannot remove paper jammed in the fuser unit, remove the fuser unit.
    Note:
    ❏Do not touch the paper exit sensor on the fuser unit.
    M
    AcuLaser C1600     User’s Guide
    Troubleshooting     77 
    						
    							❏Do not touch the matching connectors of the fuser unit and the machine.
    ❏Decreased print quality may result if the surface of the transfer roller is touched.
    Be careful not to touch the surface of the transfer roller.
    AcuLaser C1600     User’s Guide
    Troubleshooting     78 
    						
    							5. Return the fuser separator levers to their original positions.
    M
    6. Slowly insert the photoconductor unit vertically, and then push it slightly down toward you to
    finish reinstalling the photoconductor unit.
    AcuLaser C1600     User’s Guide
    Troubleshooting     79 
    						
    							7. Carefully close the top cover.
    Solving Problems with Media Misfeeds
    Note:
    Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated
    misfeeds may also happen if you’re using unsupported print media.
    Symptom Cause Solution
    Several sheets go
    through the
    printer together.The front edges of the media are
    not even.Remove the media and even up the front edges, then reload
    it.
    The media is moist from
    humidity.Remove the moist media and replace it with new, dry media.
    Media misfeed
    message stays on.Some media remains misfed in
    the printer.Recheck the media path and make sure that you have
    removed all of the misfed media.
    AcuLaser C1600     User’s Guide
    Troubleshooting     80 
    						
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