Epson C1600 Manual
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❏Position the removed photoconductor unit horizontally as shown in the illustration below. Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty. Do not leave the photoconductor unit removed for more than 15 minutes, and do not place the removed photoconductor unit in a location where it would be exposed to direct light (such as sunlight). 7. Clean the print head window by wiping it with a soft, dry cloth. c Caution: The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. AcuLaser C1600 User’s Guide Maintenance 61
Note: Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller. 8. Slowly insert the photoconductor unit vertically, and then push it slightly down toward you to finish reinstalling the photoconductor unit. AcuLaser C1600 User’s Guide Maintenance 62
9. Close the top cover. 10. Press the Clear key. Note: The blinking of all indicators stop, and the magenta toner indicator lights up. The toner cartridges rotate within the printer. 11. After the toner cartridges have finished rotating, open the front cover. AcuLaser C1600 User’s Guide Maintenance 63
12. Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Note: Do not touch the contact indicated in the illustration. AcuLaser C1600 User’s Guide Maintenance 64
13. Press in the magenta toner cartridge until it locks into place. 14. Close the front cover. AcuLaser C1600 User’s Guide Maintenance 65
Long-term storage of the printer If the printer will not be used for a month or more, install the protective materials onto the fuser unit. AcuLaser C1600 User’s Guide Maintenance 66
Chapter 7 Troubleshooting Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. Y o u a l w a y s a d j u s t t h e m e d i a g u i d e s i n T r a y 1 after inserting the media (a guide that is not properly adjusted can cause poor print quality, media misfeeds, and printer damage). You load the media printing-side up in the tray (many manufacturers place an arrow on the end of the wrapper to indicate the printing side). Avoid... Media that is folded, wrinkled, or excessively curled. Double feeding (remove the media and fan the sheets—they may be sticking together). Loading more than one type/size/weight of media in a tray at the same time. Overfilling the trays. Allowing the output tray to overfill (the output tray has a 100-sheet capacity—misfeeding may occur if you allow media to accumulate more than 100 sheets at one time). AcuLaser C1600 User’s Guide Troubleshooting 67
Indicator Messages The indicators on the control panel provide information about your printer and help you locate each problem. Status Messages (Ready Indicator, Error Indicator) Status messages indicate the current condition of the printer. The printer status also can be checked on the Remote Panel Program. (Refer to “Working with the Remote Panel Program” on page 20.) Ready indicator (green)Error indicator (orange)Display of Remote Panel ProgramCondition Action Off Off - Power off None Slow blinking Off Energy Save Energy save mode None On Off READY Ready to print None Blinking Off Receiving Processing data None Printing Printing On On - Initializing (power on) None - Canceling a print job Warning Messages These messages indicate that a warning condition has occurred on the printer. Ready indicator (green)Error indicator (orange)Toner indicator (orange)Display of Remote Panel ProgramCondition Action On Off Slow blinkingTONER LOW X (YMCK)Toner near empty Prepare the new toner cartridge. AcuLaser C1600 User’s Guide Troubleshooting 68
Ready indicator (green)Error indicator (orange)Toner indicator (orange)Display of Remote Panel ProgramCondition Action On Off On TONER OUT X (YMCK)Toner out Note: This message appears when the Toner Out Stop in the Remote Panel Program is set to Off.Replace the toner cartridge. Note: Printing can continue, however, the printing results are not guaranteed. If printing is continued, the Error indicator (orange) lights up and printing stops. On Slow blinkingRapid BlinkingNON GENUINE TONER X (YMCK)The installed toner cartridge is of an unapproved type.Install a Epson toner cartridge of the appropriate type. See “About Toner Cartridges” on page 38. On Slow blinking* P/U LOW Photoconductor unit near endPrepare the new photoconductor unit. *T/C MEMORY ERRORToner cartridge memory errorRe-install the specified toner cartridge. * VIDEO I/F ERRORVideo interface error Turn off the printer. After a few seconds, turn on the printer. *PROCESS CAUTION-ID CProcess caution Open and close the printer’s covers. If the error is not corrected, turn off the printer. After a few seconds, turn on the printer. AcuLaser C1600 User’s Guide Troubleshooting 69
Ready indicator (green)Error indicator (orange)Toner indicator (orange)Display of Remote Panel ProgramCondition Action Off Slow blinking* P/U END Photoconductor unit endReplace the photoconductor unit. Note: Printing can continue, however, the printing results are not guaranteed. If printing is continued, the Error indicator (orange) lights up and printing stops. * Differs depending on the toner status. Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status return to “Ready”. Ready indicator (green)Error indicator (orange)Toner indicator (orange)Display of Remote Panel ProgramCondition Action Off Rapid blinkingOn TONER OUT / CHANGE X (YMCK) TONERToner out Note: This message appears when the Toner Out Stop in the Remote Panel Program is set to On.Replace the toner cartridge. Note: If Toner Out Stop in the Remote Panel Program is set to Off, printing can continue. However, the printing results are not guaranteed. AcuLaser C1600 User’s Guide Troubleshooting 70