Epson C1600 Manual
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Page 81
Symptom Cause Solution Media is misfeeding.The media is not correctly positioned in the tray.Remove the misfed media and reposition the media properly in the tray. The number of sheets in the tray exceeds the maximum allowed.Remove the excess media and reload the correct number of sheets in the tray. The media guides are not correctly adjusted to the media size.Adjust the media guides in the Tray 1 to match the size of the media. Warped or wrinkled media is loaded in the tray.Remove the media, smooth it...
Page 82
Solving Other Problems Symptom Cause Solution Printer power is not on.The power cord is not correctly plugged into the outlet.Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer. Something is wrong with the outlet connected to the printer.Plug another electrical appliance into the outlet and see whether it operates properly. The power switch is not correctly turned on (I position).Turn the power switch off (O position), then turn it back...
Page 83
Symptom Cause Solution With N-up on multiple prints, the output is incorrect.Both the driver and the application have been set for collation.For N-up on multiple prints, choose Collate only in the driver’s Basic Tab. Do not set collation in the application. You hear unusual noises.The printer is not level. Put the printer on a flat, hard, level surface. There is a foreign object stuck inside the printer.Turn off the printer and remove the object. If you cannot remove it, contact Technical Support. Media...
Page 84
Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed, or there are blank spots on the printed page. One or more of the toner cartridges may be defective.Remove the toner cartridges and check if any is damaged. The photoconductor unit may be defective.Remove the photoconductor unit and check for damage. If it is damaged, replace it. The media is moist from humidity.Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media. The media set in...
Page 85
Symptom Cause Solution Image is too dark. One or more of the toner cartridges may be defective.Remove the toner cartridges and check for damage. If it is damaged, replace it. The photoconductor unit may be defective.Remove the photoconductor unit and check for damage. If it is damaged, replace it. Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. One or more of the toner cartridges may be defective.Remove the toner cartridges and check for damage. If it...
Page 86
Symptom Cause Solution There is insufficient fusing or the image comes off when rubbed. The media is moist from humidity.Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used.Use Epson-approved media. See “Print Media” on page 25. Media type is set incorrectly. When printing envelopes, labels, postcards, thick stock, or letterheads, specify the appropriate media type in the printer driver. There are toner smudges or residual...
Page 87
Symptom Cause Solution Image defects. The print head window is dirty. Clean the print head window. A toner cartridge may be leaking. Remove the toner cartridges and check for damage. If it is damaged, replace it. A toner cartridge may be defective.Remove the toner cartridge with the color causing the abnormal image. Replace it with a new toner cartridge. The photoconductor unit is defective.Remove the photoconductor unit and check for damage. If it is damaged, replace it. Lateral lines or bands appear...
Page 88
Symptom Cause Solution The color has a poor reproduction or has poor color density. The photoconductor unit is defective.Remove the photoconductor unit and check for damage. If it is damaged, replace it. AcuLaser C1600 User’s Guide Troubleshooting 88
Page 89
Appendix A Appendix Technical Specifications Printer Model name L621A Type Desktop full color laser beam printer Printing system Dual laser diode with polygon mirror Developing system Mono component development system Fusing system Heat roller system Resolution 1200 dpi × 600 dpi or 600 dpi × 600 dpi First print Monochrome: 13 seconds for A4, Letter (plain paper) Full color: 22 seconds for A4, Letter (plain paper) Media sizes Paper width: 92 to 216 mm (3.6 to 8.5") Paper length: Plain paper: 195 to...
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Output capacity Output tray: 100 sheets (A4, Letter) Operating temperature 10 to 35˚C (50 to 95˚F) Operating humidity 15 to 85% Power supply AC 120 V, 50 to 60 Hz AC 220 to 240 V, 50 to 60 Hz Power consumption AC 120 V: 970 W or less AC 220 to 240 V: 1020 W or less Energy Saver Mode: 14 W or less Amperage AC 120 V: 8.2 A or less AC 220 to 240 V: 4.4 A or less Acoustic Noise Printing: 51 dB or less (monochrome) Printing: 49 dB or less (color) Standby: 29 dB or less External dimensions Height: 275 mm...