Epson Brightlink 425wi Users Guide
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• Press theSource Searchbuttontoswitch tothe correct inputsource, ifnecessary. • Check yourcomputer orvideo source tomake surethevolume isturned upand theaudio output isset for the correct source. • Check theaudio cableconnections betweentheprojector andyour video source. • Ifyou donot hear sound fromanHDMI source, setthe connected devicetoPCM output. • Make sureanyconnected audiocables arelabelled NoResistance. • Ifyou areusing theUSB Display function, turnonthe Output audiofromtheprojector settinginthe EPSON USBDisplay Settings program onyour computer. • Ifyou areusing aMac andyoudonot hear sound fromanHDMI source, makesureyourMac supports audiothrough theHDMI port.Ifnot, youneed toconnect anaudio cable. • Ifyou want touse aconnected audiosource whentheprojector isoff, setthe Standby Modeoption to Communication Onand turn onthe Standby Audiooption. Parent topic:Solving ImageorSound Problems Solutions toMicrophone Problems If there isno sound whenyouuseamicrophone connectedtothe projector, trythe following solutions: • Make surethemicrophone issecurely connected tothe projector. • Make sureyouareusing adynamic microphone, notacondenser microphone. • Adjust theMic Input Level setting asnecessary inthe projectors menus. • Ifyou want touse themicrophone whentheprojector isoff, setthe Standby Modeoption to Communication Onand turn onthe Standby Microphone option. Parent topic:Solving ImageorSound Problems Related references Projector FeatureSettings -Settings Menu Projector SetupSettings -Extended Menu Related tasks Connecting aMicrophone Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems 171
Solutions toProblems withtheRemote Control Solutions toPassword Problems Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button oritshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampshuts offunexpectedly, itmay have entered sleepmode afteraperiod of inactivity. Beginapresentation towake theprojector. • Ifthe projectors lampshuts offand thepower andTemp lightsarered, theprojector hasoverheated and shut off.Check thesolutions forthis light status. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receivers settingisturned oninthe projectors menus,ifavailable. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector FeatureSettings -Settings Menu Projector LightStatus Related tasks Unlocking theProjector s Buttons Solutions toProblems withtheRemote Control If the projector doesnotrespond toremote controlcommands, trythe following solutions: • Check thattheremote controlbatteries areinstalled correctly andhave power. Ifnecessary, replace the batteries. • Make sureyouareoperating theremote controlwithinthereception angleandrange ofthe projector. • Check tosee ifa button onthe remote controlisstuck down, causing itto enter sleep mode. Release the button towake theremote controlup. 172
• Strong fluorescent lighting,directsunlight, orinfrared devicesignals maybeinterfering withthe projectors remotereceivers. Dimthelights ormove theprojector awayfromthesun orinterfering equipment. • Ifavailable, turnoffone ofthe remote receivers inthe projectors menusystem, orcheck ifall the remote receivers wereturned off. • Ifyou assigned anIDnumber tothe remote controltooperate multiple projectors, youmay need to check orchange theIDsetting (feature notavailable withallprojectors). • Ifyou lose theremote control, youcanorder another onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector FeatureSettings -Settings Menu Optional Equipment andReplacement Parts Remote ControlOperation Solutions toPassword Problems If you cannot enterorremember apassword, trythe following solutions: • You may have turned onpassword protection withoutfirstsetting apassword. Tryentering 0000using the remote control. • Ifyou have entered anincorrect password toomany timesandseeamessage displaying arequest code, writedown thecode andcontact Epson. • Ifyou lose theremote controlyoucannot enterapassword. Orderanew onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Solving Interactive PenProblems Check thesolutions inthese sections ifyou have problems usingtheinteractive pens. Solutions WhenHardware DeviceNotFound Message Appears Solutions WhenError Occurred inthe Easy Interactive FunctionMessage Appears Solutions WhentheInteractive PensDoNot Work Solutions WhenCalibration isDifficult Solutions WhentheInteractive PenPosition IsNot Accurate Solutions WhentheInteractive PensareSlow orDifficult toUse Parent topic:Solving Problems 173
Solutions WhenHardware DeviceNotFound Message Appears If the Hardware devicenotfound message appears,trythe following solutions: • Check theUSB cable connection fromtheinteractive moduletoyour computer. Trydisconnecting and then reconnecting thecable. • Ifyou areprojecting fromalaptop computer, makesurethebattery hasenough power,orconnect the laptop toapower outlet. Parent topic:Solving Interactive PenProblems Related tasks Connecting tothe Interactive Module Solutions WhenError Occurred inthe Easy Interactive FunctionMessage Appears If the Error occurred inthe Easy Interactive Functionmessageappears,contactEpsonforhelp. Parent topic:Solving Interactive PenProblems Related references Where toGet Help Solutions WhentheInteractive PensDoNot Work If the pens donot work, trythe following solutions: • Make surenothing isblocking thesignal between thepen andtheinteractive moduleonthe projector. • Try holding thepen atadifferent anglesothat your hand isnot blocking thesignal. • Make surethepen batteries haveenough power.Ifthe light onthe pen doesnt turngreen whenyou press thebutton, youneed toreplace thebatteries. • Make sureEasy Interactive Driverisinstalled andrunning onyour computer. Youshould seethe icon inyour taskbar (Windows) orinthe Dock (MacOSX). If you dont seethe icon,doone ofthe following tostart Easy Interactive Driver: • Windows: SelectorStart >All Programs orPrograms >EPSON Projector >Easy Interactive Driver. • Mac OSX:Open theApplications folder,thenselect theEasy Interactive Drivericon. If the iconhasared Xabove it( ),make suretheUSB cable issecurely connected toyour computer andtheinteractive module.Ifnecessary, trydisconnecting andreconnecting theUSB cable to your computer. 174
• Dim theroom lights andturn offany fluorescent lights.Makesuretheprojection surfaceand interactive modulearenotindirect sunlight orother sources ofbright lighting. • Make surethereceiver windowonthe interactive moduleisclean andfree from dust. • Make surethere isno interference frominfrared devices suchasinfrared remotecontrols, infrared microphones, andinfrared mice. • Make surethelocation isfree from electromagnetic interferencefromnearby equipment (suchas electric motorsortransformers). • Make sureyouhave calibrated thesystem. Tryrecalibrating. Note: Youcannot useboth pens atthe same time. Parent topic:Solving Interactive PenProblems Related tasks Replacing thePen Batteries Installing EasyInteractive Driver Checking theConnection Statusofthe Interactive Module Calibrating theProjector Using thePens Solutions WhenCalibration isDifficult If you arehaving trouble calibrating, trythe following solutions: • Try restarting theEasy Interactive Driver. • Ifthe flashing circlesdon’t appear whenyoutrytocalibrate, makesuretheUSB cable fromthe interactive moduleissecurely connected tothe computer. • Ifthe circles dontstopflashing anddont turnblack (orthey stopflashing andturn black automatically), dimorturn offany bright lightsneartheprojection surface. Parent topic:Solving Interactive PenProblems Related tasks Connecting tothe Interactive Module Checking theConnection Statusofthe Interactive Module 175
Solutions WhentheInteractive PenPosition IsNot Accurate If the pen position isnot thesame asthe cursor, trythe following solutions: • Try recalibrating. • Ifyou usetheE-Zoom +button onthe remote controltoenlarge theimage, thepen position isnot accurate. Whenyoureturn tothe original size,theposition shouldbecorrect. Parent topic:Solving Interactive PenProblems Related tasks Calibrating theProjector Solutions WhentheInteractive PensareSlow orDifficult toUse If the pens aredifficult touse orrespond tooslowly, trythe following solutions: • For easier operation, holdthepen atan angle tothe projection surface. • For thebest performance, connectyourcomputer tothe projector usinganHDMI orVGA cable. Using a USB cable todisplay yourcomputer image(USBDisplay) mayslow interactive penfunction. • Dim theroom lights andturn offany fluorescent lights.Makesuretheprojection surfaceand interactive modulearenotindirect sunlight orother sources ofbright lighting. • Make surethereceiver windowonthe interactive moduleisclean andfree from dust. • Make surethere isno interference frominfrared devices suchasinfrared remotecontrols, infrared microphones, andinfrared mice. • Make surethelocation isfree from electromagnetic interferencefromnearby equipment (suchas electric motorsortransformers). • Make sureyouhave calibrated thesystem. Tryrecalibrating. Parent topic:Solving Interactive PenProblems Related tasks Connecting toaComputer forVGA Video Connecting toaComputer forHDMI Video andAudio Calibrating theProjector 176
Solutions WhenNetwork AlertE-Mails areNot Received If you donot receive ane-mail alerting youtoproblems withaprojector overthenetwork, trythe following solutions: • Make suretheprojector isturned onand connected tothe network correctly. (Ifan error shutdown the projector, itcannot sendane-mail.) • Make sureyousetupthe projector e-mailalertsettings correctly onthe projectors networkMailmenu or inthe network software. • Set theStandby Modesetting toCommunication Onsothe network software canmonitor the projector instandby mode. Parent topic:Solving Problems Related concepts Wired Network Projection Wireless NetworkProjection Related references Projector SetupSettings -Extended Menu Projector NetworkSettings-Network Menu Where toGet Help If you need tocontact Epsonfortechnical supportservices, usethefollowing supportoptions. Internet Support Visit Epsons supportwebsite atwww.epson.com/support (U.S.)orwww.epson.ca/support (Canada)for solutions tocommon problems withyour projector. Youcandownload utilitiesanddocumentation, get FAQs andtroubleshooting advice,ore-mail Epson withyour questions. Speak toaSupport Representative To use theEPSON PrivateLine Supportservice,call(800) 637-7661 andenter thePIN onthe EPSON PrivateLine Supportcardincluded withyour projector. Thisservice isavailable forthe duration ofyour warranty period.Youmay alsospeak withaprojector supportspecialist bydialing (562)276-4394 (U.S.) or (905) 709-3839 (Canada). Support hoursare6AM to8PM, Pacific Time,Monday throughFridayand7AM to4PM, Pacific Time, Saturday. Days andhours ofsupport aresubject tochange withoutnotice.Tollorlong distance chargesmay apply. 177
Before youcall, have thefollowing information ready: • Product name • Product serialnumber (located onthe bottom orrear ofthe projector, orinmenu system) • Proof ofpurchase (suchasastore receipt) anddate ofpurchase • Computer orvideo configuration • Description ofthe problem Purchase SuppliesandAccessories You canpurchase screens,otheroptional accessories, andreplacement partsfromanEPSON authorized reseller.Tofind thenearest reseller, call800-GO-EPSON (800-463-7766).Oryou can purchase onlineatwww.epsonstore.com (U.S.sales) orwww.epson.ca (Canadiansales). To purchase areplacement remotecontrol, call(562) 276-4394 (U.S.)or(905) 709-3839 (fordealer referral inCanada). Parent topic:Solving Problems 178
Technical Specifications These sections listthe technical specifications ofyour projector. General Projector Specifications Projector LampSpecifications Interactive ModuleSpecifications Interactive PenSpecifications Remote ControlSpecifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector SafetyandApprovals Specifications Supported VideoDisplay Formats USB Display System Requirements General Projector Specifications Type ofdisplay Poly-silicon TFTactive matrix Resolution BrightLink 430i: 1024 ×768 pixels (XGA) BrightLink 425Wi/435Wi : 1280 ×800 pixels (WXGA) Lens F=1.80 Focal length: 6.48mm Color reproduction Full color, 16.77 million colors 179
Brightness BrightLink 425Wi: Normal PowerConsumption mode: White lightoutput 2500lumens (ISO21118 standard) Color lightoutput 2500lumens ECO Power Consumption mode: White lightoutput 2000lumens (ISO21118 standard) BrightLink 430i/435Wi: Normal PowerConsumption mode: White lightoutput 3000lumens (ISO21118 standard) Color lightoutput 3000lumens ECO Power Consumption mode: White lightoutput 2100lumens (ISO21118 standard) Contrast ratio 3000:1 withAuto Irisonand Normal PowerConsumption mode Image size BrightLink 430i: (with interactive module) XGA: 63to106 inches (1.60to2.69 m) BrightLink 425Wi/435Wi : WXGA: 68to113 inches (1.73to2.87 m) Projection distance 21 to48 inches (0.54to1.22 m) Projection methods Front, rear,ceiling-mounted Optical aspectratio BrightLink 430i: (width-to-height) 4:3 BrightLink 425Wi/435Wi : 16:10 Focus adjustment Manual Zoom adjustment Digital Zoom ratio 1:1.35 (Tele-to-Wide) 180