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Epson AcuLaser C1100DN User Manual

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Page 221

Troubleshooting221
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Manual Feed ssss
The manual feed mode is specified for the current print job. Make 
sure the paper size indicated by ssss is loaded, then press the N 
Start/Stop button.
Mem Overflow
The printer has insufficient memory to execute the current task. 
Press the N Start/Stop button on the control panel to resume 
printing, or press the + Cancel Job button to cancel the print job.
Menus Locked
This message appears if you try to change the printer’s settings 
through...

Page 222

222Troubleshooting
NonGenuine Toner uuuu
The installed toner cartridge is not an genuine Epson toner 
cartridge. Using a non-genuine toner cartridge may affect print 
quality. Epson shall not be liable for any damages or problems 
arising from the use of consumable products not manufactured 
or approved by Epson. Installing a genuin toner cartridge is 
recommended. Press the N Start/Stop button on the control panel 
to resume printing.
Offline
The printer is not ready to print. Press the N Start/Stop...

Page 223

Troubleshooting223
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Photocondctr Trouble
A read/write error has occurred for the photoconductor unit. 
Remove the photoconductor unit and reinsert it. If that fails to 
clear the error, replace the photoconductor unit. To install the 
photoconductor unit. See “Photoconductor Unit” on page 165.
Please Wait
The toner cartridge to be replaced is moving to the replacement 
position in the printer.
Print Overrun
The required time to process the print data exceeded the print 
engine...

Page 224

224Troubleshooting
Remove Photoconductr
When setting up the printer, the photoconductor unit was 
installed before all toner cartridges were installed.
Open cover B, remove the photoconductor unit, then close cover 
B.
Replace Photoconductr
The photoconductor has reached the end of its service life. Replace 
the photoconductor unit with a new one. See “Photoconductor 
Unit” on page 165 for instructions.
The error clears automatically after you replace the unit and close 
all printer covers. The...

Page 225

Troubleshooting225
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Reset All
All printer settings have been reset to the default configuration, 
or to the last settings that were saved.
Reset to Save
A control panel menu setting was changed while the printer was 
printing. Press the N Start/Stop button to clear this message. The 
setting will become effective after printing has finished.
Alternatively you can clear this message by performing Reset or 
Reset All on the control panel. However, the print data will be 
deleted.
ROM...

Page 226

226Troubleshooting
Unable Clear Error
The printer cannot clear an error message because the error status 
still remains. Try solving the problem again.
uuuu Toner Low
This message indicates that the toner cartridge for the indicated 
color is near the end of its service life. Prepare a new toner 
cartridge.
Warming Up
The printer is warming up the machine to be ready to print.
Worn Fuser
This message indicates that the fuser unit has reached the end of 
its service life. Prepare a new fuser unit.
Worn...

Page 227

Troubleshooting227
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Write Error ROM P
The printer is unable to write data to the ROM module correctly. 
You cannot remove the ROM P because the ROM P is a program 
ROM module. Contact your dealer.
Writing ROM P
The printer is writing data into the ROM module in the ROM slot 
P.
Wrong Photoconductr
An inappropriate photoconductor unit is installed. Install only 
the photoconductor unit listed in “Consumable products” on 
page 19.
See “Photoconductor Unit” on page 165 for...

Page 228

228Troubleshooting
Canceling Printing
You can cancel printing from your computer by using the printer 
driver.
To cancel a print job before it is sent from your computer, see 
“Canceling Printing” on page 80 (for Windows) or “Canceling 
Printing” on page 120 (for Macintosh).
Using the Cancel Job button
The + C a n c e l  J o b  b u t t o n  o n  y o u r  p r i n t e r  i s  t h e  q u i c k e s t  a n d  e a s i e s t  
way to cancel printing. Pressing this button cancels the currently 
printing job....

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Contacting Customer Support
If your Epson product is not operating properly and you cannot 
solve the problem using the troubleshooting information in your 
product documentation, contact customer support services for 
assistance. If customer support for your area is not listed below, 
contact the dealer where you purchased your product.
Customer support will be able to help you much more quickly if 
you give them the following information:
❏Product serial number
(The serial number label is usually...

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