Epson AcuLaser 2600DTN User Manual
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Troubleshooting371 11 11 11 11 11 11 11 11 11 11 11 11 The Ready light is on but nothing prints The optional product is not available The printer is offline. Press the NStart/Stop button once to switch the printer to ready status. Cause What to do Your computer may not be properly connected to the printer.Perform the procedure illustrated in the Setup Guide. The interface cable may not be plugged in securely.Check both ends of the interface cable between the printer and the computer. If you are...
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372Troubleshooting The Properties dialog box does not appear or it takes too much time to open it. (For Windows users only) For Windows users, EPSON Status Monitor 3 is not installed. For Macintosh users, you do not re-register the printer.For Windows users: You have to install EPSON Status Monitor 3, or make settings manually in the printer driver. See Installing EPSON Status Monitor 3 on page 109 or Making Optional Settings on page 98. For Macintosh users: When you have attached or removed...
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Troubleshooting373 11 11 11 11 11 11 11 11 11 11 11 11 Printout Problems The font cannot be printed Printout is garbled Note: If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative. Cause What to do You may use the printer fonts substituted for specified TrueType fonts.In the printer driver, choose the Print TrueType fonts as bitmap button in the Extended Settings dialog box. The selected font is not supported by your...
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374Troubleshooting The printout position is not correct Graphics do not print correctly Toner is no fixed to the paper Cause What to do The page length and margins may be set incorrectly in your application.Make sure that you are using the correct page length and margin settings in your application. The Paper Size setting may be incorrect.Make sure the correct paper size is set in the Tray Menu on the control panel. MP Tray Size setting may be incorrect.When loading paper for which the size is...
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Troubleshooting375 11 11 11 11 11 11 11 11 11 11 11 11 Color Printing Problems Cannot print in color The printout color differs when printed from different printers The lever on the fuser unit is set to the envelope position.Pull up the lever to set it to the original position. Cause What to do Color toner cartridges are not installed.Install color toner cartridges. See Switching the Printing Mode on page 283 for instructions. Color Toner Cartridges check box is not selected in the printer...
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376Troubleshooting The color looks different from what you see on the computer screen Printer driver default settings and color tables vary by printer model.Set the Gamma setting to 1.5 in the More Settings dialog box in the printer driver, then print again. If you still do not get the printouts you expect, adjust the color using the slide bar for each color. For details about the More Settings dialog box, see Customizing print settings on p a g e 7 3 f o r W i n d o w s , o r s e e C u...
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Troubleshooting377 11 11 11 11 11 11 11 11 11 11 11 11 Print Quality Problems The background is dark or dirty White dots appear in the printout Cause What to do You may not be using the correct type of paper for your printer.If the surface of your paper is too rough, printed characters may appear distorted or broken. EPSON special paper, or smooth, high-quality copier paper is recommended for best results. See Available paper types on page 403 for information on choosing paper. The paper path...
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378Troubleshooting Print quality or tone is uneven Half-tone images print unevenly Cause What to do Your paper may be moist or damp. Do not store paper in a humid or damp environment. There may be no toner left in the toner cartridge.If the message on the LCD panel or in EPSON Status Monitor 3 indicates that the amount of toner is low, replace the toner cartridge. See Toner Cartridge on page 315. There may be a problem with the photoconductor unit.Replace the photoconductor unit. See...
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Troubleshooting379 11 11 11 11 11 11 11 11 11 11 11 11 Toner smudges Areas are missing in the printed image Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. You may not be using the correct type of paper for your printer.EPSON special paper or smooth, high-quality copier paper is recommended for best results. See Available paper types on page 403 for information on choosing paper. The paper path inside the printer may be dusty.Turn off the...
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380Troubleshooting Completely blank pages are output The printed image is light or faint Cause What to do The printer may have loaded more than one sheet at a time.Remove the paper stack and fan it. Tap it on a flat surface to even the edges, then reload the paper. There may be no toner left in the toner cartridge.If the message on the LCD panel or in EPSON Status Monitor 3 indicates that the amount of toner is low, replace the toner cartridge. See Toner Cartridge on page 315. The problem may be...