Eizo Flexscan S2433w Users Manual
Have a look at the manual Eizo Flexscan S2433w Users Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 51 Eizo manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
31Chapter 4 Troubleshooting Chapter 4 Troubleshooting If a problem still remains after applying the suggested remedies, contact your local dealer . • No-picture problems → See No.1 - No.2. • Imaging problems (digital input) → See No.3 - No.8. • Imaging problems (analog input) → See No.3 - No.12. • Other problems → See No.13 - No.16. • USB problems → See No.17. Problems Possible cause and remedy 1. No picture • Power indicator does not light. • Check whether the power cord is connected correctly . If the problem persists, turn of f the main power , and then turn it on again a few minutes later. • Turn the main power switch on. • Press . • Power indicator lights blue. • Set each adjusting value in [Brightness], [Contrast] and [Gain] to higher level. (see page 18, 20) • When using the long DVI cable, adjust the DVI input level using [DVI Input Level]. (see page 29) • Power indicator lights orange. • Switch the input signal with . • Operate the mouse or keyboard. • Check whether the PC is turned on. • Power indicator flashes orange. • There is a problem in the device that uses DisplayPort connection. Solve the problem, and turn of f the main power of the monitor, and then turn it on again. Refer to the user ’s manual of the device that uses DisplayPort connection for details. 2. The message below appears. This message appears when the signal is not input correctly even when the monitor functions properly. • This message appears when no signal is input. Example: • The message shown left may appear, because some PCs do not output the signal soon after power-on. • Check whether the PC is turned on. • Check whether the signal cable is connected properly . • Switch the input signal with . • When using the long DVI cable, adjust the DVI input level using [DVI Input Level]. (see page 29) • The message shows that the input signal is out of the specified frequency range. (Such signal frequency is displayed in red.) Example: • Check whether the signal setting of your PC matches the resolution and the vertical frequency settings for the monitor. (see page 9) • Reboot the PC. • Select an appropriate display mode using the graphics board’s utility . Refer to the manual of the graphics board for details. fD : Dot Clock (Displayed only when the digital signal inputs) fH : Horizontal Frequency fV : Vertical Frequency 3. The screen is too bright or too dark. • Adjust using [Brightness] or [Contrast]. (The LCD monitor backlight has a fixed life span. When the screen becomes dark or begins to flicker , contact your local dealer.) (see page 18)
32Chapter 4 Troubleshooting ProblemsPossible cause and remedy 4. Characters are blurred. • Check whether the signal setting of your PC matches the resolution and the vertical frequency settings for the monitor. (see page 9) • Adjust using [Smoothing]. (see page 16 ) 5. Afterimages appear. • Use a screen saver or of f timer function for a long-time image display. • Afterimages are particular to LCD monitors. Avoid displaying the same image for a long time. 6. Green/red/blue/white dots or defective dots remain on the screen. • This is due to LCD panel characteristics and is not a failure. 7. Interference patterns or pressure marks remain on the screen. • Leave the monitor with a white or black screen. The symptom may disappear. 8. Noise appears on the screen. • When entering the signals of analog input, change the setting to “On” in from the menu. • When entering the signals of HDCP system, the normal images may not be displayed immediately . • When using the long DVI cable, adjust the DVI input level using [DVI Input Level]. (see page 29) 9. Display position is incorrect.• Adjust image position so that it is displayed properly within the display area using [Position]. (see page 16) • If the problem persists, use the graphics board’ s utility if available to change the display position. 10. Vertical bars appear on the screen or a part of the image is flickering. • Adjust using [Clock]. (see page 15 ) 11. Whole screen is flickering or blurring.• Adjust using [Phase]. (see page 15 ) 12. Upper part of the screen is distorted as shown below. • This is caused when both composite sync (X-OR) signal and separate vertical sync signal are input simultaneously. Select either composite signal or separate signal. 13. The icon on the Adjustment menu cannot be selected. • Smoothing setting may not be required depending on the display resolution. (You cannot choose the smoothing icon.) • is disabled when the screen is displayed in the following resolutions. • 1920 × 1200 • Select [Enlarged] during in the resolution of 1600 × 1200. • Select [Normal] during . 14. The adjustment menu does not appear. • Check whether the operation lock function works. (see page 25 ) 15. The auto adjust function does not work correctly. • This function does not work when digital signal is input. • This function does not work correctly with some graphics boards.
33Chapter 4 Troubleshooting ProblemsPossible cause and remedy 16. No audio output. • C heck wh ether th e mi ni ja ck ca ble is co rrectly co nnected. • Check whether volume is set to 0. • Check the setting of the PC and the audio playback software. • During DisplayPort signal input, check the [Source] setting. (see page 20 ) 17. The monitor connected with the USB cable is not detected. / USB devices connected to the monitor does not work. • Check whether the USB cable is connected correctly . (see page 30) • Change the USB port to another one. If the PC or peripheral devices works correctly by changing the USB port, contact your local dealer. (Refer to the manual of the PC for details.) • Reboot the PC. • If the peripheral devices work correctly when the PC and peripheral devices are connected directly, please contact your local dealer . • Check whether the PC and OS are USB compliant. (For USB compliance of the respective devices, consult their manufacturers.) • Check the PC’ s BIOS setting for USB when using Windows. (Refer to the manual of the PC for details.)
34Chapter 5 Reference Chapter 5 Reference 5-1 Attaching an Arm The stand can be removed and replaced with an arm (or another stand) to be attached to the monitor. Use an arm or stand of EIZO option. 1 Lay the LCD monitor on a soft cloth spread over on a stable surface with the panel surface facing down. 2 Remove the stand. (Prepare a screwdriver.) Unscrew the four screws securing the unit and the stand with the screwdriver. 3 Attach the monitor to the arm or stand. Secure the monitor to the arm or stand using the screws specified in the user’s manual of the arm or stand. Attention • When attaching an arm or stand, follow the instructions of their user ’s manual. • Wh en using another manufacturer’s arm or stand, confirm the following in advance and select one conforming to the VESA standard. – Clearance between the screw holes: 100 mm × 100 mm – Thickness of plate: 2.6 mm – Strong enough to support weight of the monitor unit (except the stand) and attachments such as cables. Use the screws as described below. – EZ-UP stand Free mount type: The screws supplied with this monitor (M4 × 12mm) – FlexStand Height adjustable stand: The screws fixing the stand to the monitor • When using an arm or stand, attach it t o meet the following tilt angles of the monitor. – Up 45 degrees, down 45 degrees (horizontal display, and vertical display rotated 90 degrees clockwise) • Connect the cables after attaching an arm.
35Chapter 5 Reference 5-2 Folding the EZ-UP stand Perform the following procedures to fold the stand when re-packing a monitor with an EZ-UP stand. 1 Remove the cable holder. 2 Lower the monitor screen position until the hinge of the stand touches the stand base, and attach the lock metal fitting. Adjust the monitor angle so as the monitor screen not to touch the stand base. Hinge Stand Base Lock metal fitting 3 Fall the monitor screen backward with keeping slide-up the “Unlock” knob. When maximally tilting (25º) the monitor screen backward, the “Unlock” knob may be hard to be slid-up. Then, slightly tilt up the monitor to vertical direction and slide-up the “Unlock” knob. “Unlock” knob
36Chapter 5 Reference 5-3 Specifications LCD Panel24.1-inch (610 mm) TFT color LCD with anti-glare hard coating V iewing angle: Horizontal 178°, V ertical 178° (CR:10 or more) Dot Pitch 0.270 mm Horizontal Scan Frequency Analog: 31-94 kHz Digital (DVI-D/DisplayPort) : 31-76 kHz V ertical Scan Frequency Analog: 55-76 Hz (Non-interlace) (1920 × 1200: 55-61 Hz) Digital (DVI-D/DisplayPort) : 59-61 Hz (Non-interlace) (VGA TEXT: 69-71 Hz) Resolution 1920 dots × 1200 lines Max. Dot Clock Analog: 202.5 MHz Digital (DVI-D/DisplayPort) : 162 MHz Max. Display Color Approx. 16.77 million colors (1064.33 million colors/10bit LUT) Display Area (H × V) 518.4 mm × 324.0 mm Power Supply 100-120 V AC ±10%, 50/60Hz 0.95A 200-240 V AC ±10%, 50/60Hz 0.45A Power Consumption Screen Display On 95W or less (with USB load, Speaker working) 90W or less (without USB load, Speaker not working) Power saving mode 1.5W or less (for D-Sub single signal input, without USB load, when stereo mini jack cable is not connected, [Input Signal] : “Manual”) Power button Of f1W or less (without USB load, when stereo mini jack cable is not connected) Main Power switch Off 0W Input Signal Connector D-Sub mini 15-pin DVI-D connector (Applicable to HDCP) DisplayPort (Standard V1.1a, applicable to HDCP and 8-bit) Applicable Format (Audio signal) - 2ch linear PCM (32 kHz/44.1 kHz/48 kHz/88.2 kHz/96 kHz) Analog Input Signal (Sync) Separate, TTL, positive/ negative Composite, TTL, positive/ negative Analog Input Signal (Video) Analog, Positive (0.7Vp-p/75Ω) Digital Signal (DVI-D) Transmission System TMDS (Single Link) Video Signal Memory Analog signal: 45 (preset: 22) Digital signal (DVI-D): 10 Digital signal (DisplayPort): 10 Audio Output Speaker output: 0.5W + 0.5W (8Ω, THD: 10% or less) Headphone output: 2mW + 2mW Line input Input impedance : 48 kΩ (typ.) Input level :1.0 V rms (Max.) Plug & Play Analog / Digital (DVI-D) : VESA DDC 2B / EDID structure 1.3 Digital (DisplayPort) : VESA DisplayPort / EDID structure 1.4 Dimensions (Width) × (Height) × (Depth) Main unit (including Height adjustable stand) 566 mm (22.3 inch) × 456 mm - 538 mm (18.0 - 21.2 inch) × 208.5 mm (8.2 inch) Main unit (including EZ- UP stand) 566 mm (22.3 inch) × 380.4 mm - 533.5 mm (15.0 - 21.0 inch) × 279.9 mm - 307.6 mm (1 1.0 - 12.1 inch) Main unit (including FlexStand) 566 mm (22.3 inch) × 381.5 mm - 538.5 mm (15.0 - 21.2 inch) × 242 mm - 256 mm (9.5 - 10.1 inch) Main unit (without stand) 566 mm (22.3 inch) × 367 mm (14.4 inch) × 85 mm (3.35 inch)
37Chapter 5 Reference MassMain unit (including Height adjustable stand)Approx. 10.2 kg (22.5 lbs.) Main unit (including EZ- UP stand) Approx. 12.0 kg (26.5 Ibs.) Main unit (including FlexStand) Approx. 10.2 kg (22.5 lbs.) Main unit (without stand) Approx. 7.2 kg (15.9 lbs.) Movable range Height adjustable standT ilt: 40° Up, 0° Down Swivel : 35° Right, 35° Left Adjustable height : 82 mm (3.2 inch) Rotation : 90° (clockwise) EZ-UP stand T ilt: 25° Up, 0° Down Swivel : 172° Right, 172° Left Adjustable height : 153.1 mm (6.0 inch) Rotation : 90° (clockwise) FlexStand T ilt: 30° Up, 0° Down Swivel : 172° Right, 172° Left Adjustable height : 225 mm (8.9 inch) (T ilt 0°: 157mm (6.2 inch)) Rotation : 90° (clockwise) Environmental Conditions T emperature Operating temperature: 5 °C - 35 ° C (41 °F - 95 °F) Storage temperature: -20 °C - 60 ° C (-4 °F - 140 °F) Humidity Operating humidity: 20% - 80% R.H. (no condensation) Storage humidity: 10% - 80% R.H. (no condensation ) Pressure Operating: 700 to 1,060 hPa Storage: 200 to 1,060 hPa USB Standard USB Specification Revision 2.0 Port Upstream port × 1, Downstream port × 2 Supply current Downstream: Max. 500mA/1 port Main default settings (factory settings) Auto EcoView On Smoothing 3 FineContrast Mode Custom PowerManager On Input Signal Manual Screen Size Full Screen Of f Timer Disable Menu Settings Menu SizeNormal Menu Off Timer 45 sec Language English
38Chapter 5 Reference Outside Dimensions Height adjustable stand unit : mm (inch) 456~538 (18 ~21.2) 35°35° 40° 90° PIVOT SWIVEL 168(6.6) 56.3 85 532(20.9) 325(12.8) 240.5(9.5) (2.22) (3.35) 566(22.3) 520.4(20.5) 326(12.8) 367(14.4) 22.8(0.9) 22.8(0.9) 20.5(0.81) 20.5(0.81) 577.1(22.7)208.5(8.2) 287.5(11.3) 182.4(7.2) 8(0.31) 14.6(0.57) 504(19.8) 89(3.5) 272.5(10.7) 82 (3.23) 20(0.79) 100(3.9) 133.5(5.3) 100(3.9) 233(9.2) 233(9.2) 133.5(5.3) EZ-UP stand unit : mm (inch) 27.7(1.09) 25° 172°172° 90° 129.3(5.1) 532(20.9) 56.3(2.22) 85(3.35)SWIVEL Ø272(10.7) 326(12.8) 367(14.4) 520.4(20.5) 566(22.3) 67(2.64) 533.5(21) 22.8(0.9) 22.8(0.9) 20.5(0.81) 20.5(0.81) 633(24.9) PIVOT 279.9(11) 166.5(6.6) 350(13.8) 153.1(6) 552(21.7) 380.4(15) 196.9(7.8) 307.6(12.1) 100(3.9) 233(9.2) 233(9.2) 133.5(5.3) 100(3.9) 133.5(5.3) 13.4(0.53) 64.3(2.53)
39Chapter 5 Reference FlexStand 566 (22.3)520.4 (20.5)22.8 (0.9)22.8 (0.9) 20.5 (0.81) 20.5 (0.81) 326 (12.8) 538.5 (21.2) φ220 (8.7) 90° 171.5 (6.8)14.5 (0.57) 36 (1.42)235.5 (9.3)256 (10.1) 9.5 (0.37) 355 (13.0)411.1 (16.2) 72 (2.83) 638 (25.1) 30° 381.5 (15.0) 198 (7.8) 332.5 (13.1) 242 (9.5)8.5 (0.33) 100 (3.9)233 (9.2)233 (9.2) 100 (3.9) 133.5 (5.3) 133.5 (5.3) 532 (20.9) 85 (3.35)56.3 (2.22) 95 (3.74) 172°172° PIVOT SWIVEL TILT unit : mm (inch)
40Chapter 5 Reference Connector Pin Assignment • DVI-D connector Pin No.SignalPin No.SignalPin No.Signal 1 T.M.D.S. Data 2- 9T .M.D.S. Data1- 17T .M.D.S. Data0- 2 T .M.D.S. Data 2+ 10T .M.D.S. Data1+ 18T .M.D.S. Data0+ 3 T.M.D.S. Data2/4 Shield 11 T.M.D.S. Data1/3 Shield 19 T.M.D.S. Data0/5 Shield 4 NC* 12NC* 20NC* 5 NC* 13NC* 21NC* 6 DDC Clock (SCL) 14+5V Power 22 T.M.D.S. Clock shield 7 DDC Data (SDA) 15Ground (return for +5V , Hsync, and Vsync) 23 T.M.D.S. Clock+ 8 NC* 16 Hot Plug Detect 24T.M.D.S. Clock- (NC*: No Connection) • D-Sub mini 15-pin connector Pin No.Signal Pin No.Signal Pin No.Signal 1 Red video 6 Red video ground11NC* 2 Green video 7 Green video ground12 Data (SDA) 3 Blue video 8 Blue video ground13 H. Sync 4 NC* 9NC* 14 V. Sync 5 Ground 10 Ground 15 Clock (SCL) (NC*: No Connection) • DisplayPort connector 135791113151719 2468101214161820 Pin No.Signal Pin No.Signal Pin No.Signal 1 ML Lane3- 8Ground 15AUX CH+ 2 Ground 9ML Lane1+ 16Ground 3 ML Lane3+ 10ML Lane0- 17AUX CH- 4 ML Lane2- 11Ground 18Hot Plug Detect 5 Ground 12ML Lane0+ 19Return 6 ML Lane2+ 13CONFIG1 20DP PWR 7 ML Lane1- 14CONFIG2