Eiki Projector Lc Wgc500a User Manual

							71
Troubleshooting
Before calling your dealer or service center for assistance, check the items below once again.
– Make sure you have properly connected the projector to peripheral equipment as described \
on pages 20–22. 
–  Make sure all equipment is connected to AC outlet and the power is turned on.
–  When the projector does not project an image from the connected computer\
, restart the computer.  
 Problem:  – Solutions
  No power  – Plug the power cord of the projector into the AC outlet. 
    – See if the POWER indicator is lit. 
    – Wait until the POWER indicator stops blinking to turn on the projector      
     again. See on page 25. 
    – Check the WARNING TEMP. indicator. If the WARNING TEMP.      
     indicator is blinking, the projector cannot be turned on. See page 69.   
    – Check the projection lamp. See page 67. 
    – Check if the projector is installed in proper position.  
    – Unlock the Key lock function for the projector. See page 59.
  PIN code dialog box appears   – PIN code lock is being set. Enter a PIN code; the "1234" or numbers    
  at start-up .   you have set. See pages 24, 60.
  The initial display is not shown .  – Make sure "Off" or "Countdown Off" are not chosen at Display function.  
     See page 56.
  The initial display is not same with  – Make sure "User" or "Off" are not chosen at Logo function. See page 49. 
  the default one .
  An icon other than Input mode,   – That is the Lamp replacement icon or the Filter warning icon.      
  Lamp control or lamp status icon    See pages 62,67.               
  appears .
  No image  – Check the connection between your computer or video equipment and  
     the projector. See pages 20–22. 
    – See if the input signal is correctly output from your computer. Some    
     laptop computers may need to change the setting for monitor output    
     when connecting to the projector See your computer’s instruction    
     manual for the setting.  
    – It takes about 20 seconds to display an image after turning on the    
     projector. 
    – See if the selected system is corresponding with your computer or    
     video equipment. See pages 36, 37. 
    – Select correct input source once again through menu operation. See    
     page 35. 
    – Make sure the temperature is not out of the specified Operating    
     Temperature (
41 ˚F–104 ˚F [5 ˚C–40 ˚C]). 
  
  Image is out of focus .  – Adjust focus of the projector. See pages 28, 30. 
    – Provide proper distance between the projector and projection screen.   
    – Check the projection lens to see if it needs cleaning. See page 70. 
    – Moving the projector from a cool to warm place may result in moisture  
     condensation on the projection lens. In such cases, leave the projector  
     off and wait until condensation evaporates. 
Appendix 
						

							72
   – Projecting from the excessive slant angle to the screen may cause    
     keystone distortion and partial imperfect focus.
  Picture is not bright enough .  – Check if "Contrast" or "Brightness" are adjusted properly See page 42. 
    – Check if "Image level" is selected properly See page 41. 
    –   Check the LAMP 1/2 REPLACE indicators. If it lights, the end of lamp 
life is approaching. Replace the lamp with a new one promptly. See 
pages 66-68, 78.
    – Check the Lamp control function See page 54.
  The color is strange .  –   Check the Input signal, color system, video system, or computer    
system mode.
    – Adjust the Image level properly. See page 41.
  Image is Left/Right reversed .  – Check the Ceiling/Rear function. See page 45. 
  Image is Top/Bottom reversed .  – Check the Ceiling function. See page 45.
  The image is distorted or runs off  . – Check the "PC Adjustment" menu or "Screen" menu and adjust them.   
     See pages 37-40, 45-48.
  The edge of image is distorted .  – With maximum lens shift, image distortion may be observed.
  No sound  – Check the audio cable connection from audio input source. 
    – Adjust the audio source. 
    – Press the Volume + button. See page 29. 
    – Press the Mute button. See page 29. 
    – When the AUDIO OUT is plugged in, the projector's built-in speaker is   
     not available. See page 22. 
    – Is the image projected? You will hear the sound only when the image is  
     projected.
  Auto PC adjustment function    – Check the Input signal. Auto PC Adjustment function can not work,    
  does not work .   when 480p, 575p, 720p, 480i, 575i, 1035i, or 1080i is selected.  
     See page 38. 
    – The Auto adj. icon turns gray and cannot be operated with the digital    
     signals. See page 38.
  Some displays are not seen   – Check the Display function. See page 56.         
  during the operation .
  The setting does not remain after    – Make sure you selected "Store" after adjusting settings. Some settings  
  turning off power  .   cannot be stored if not registered with "Store."
  Power management function does   – Power management function cannot work while "Freeze" function is   
  not work .   running or the shutter is closed.
  Image disappears automatically   – Check the power management function in the Setting. The power    
     management is set to “On” at the factory.
Appendix 
						

							73
Appendix
This symbol on the nameplate means the product 
is Listed by Under writers Laboratories Inc. It is 
designed and manufactured to meet rigid U.L. 
safety standards against risk of fire, casualty and 
electrical hazards.The CE Mark is a Directive 
conformity mark of the European 
Community (EC).
WARNING :
High voltages are used to operate this projector . Do not attempt to open the cabinet .
If problems still persist after following all operating instructions, contact the dealer where you purchased the 
projector or the service center. Specify the model number and explain about the problem. We will advise you 
how to obtain service.
 
Capture function does not work .  – Check the connection and the Input signal to see if there is signal.
  The Remote Control does  – Check the batteries. 
  not work .  – Make sure no obstruction is between the projector and remote control. 
    – Make sure you are not too far from the projector when using the    
     remote control. Maximum operating range is 16.4’ (5 m). 
    – Make sure that the remote control code conforms to the projector’s    
     code. See page 55. 
    – Unlock the Key lock function for the remote control. See page 59. 
    – Wireless remote control does not work when the remote control cable  
     is connected to the projector.
  The wired remote control does not  – When the standby mode is set to "ECO", the same remote control code 
  work to the projector on .   should be set on both the projector and the remote control to turn the   
       projector on. 
  Wireless Mouse function does  – Check the connection between the projector and your computer. 
  not work .    – Check the mouse setting on your computer. 
    – Turn on the projector before you turn on the computer. 
    – Make sure the computer input is selected. 
    – Make sure that the mouse driver is installed in your computer. To use the   
     moue as a wireless mouse, the mouse driver needs to be installed in    
     the computer.
  Indicator blinks or lights .  – Check the status of the projector with referring to "Indicators and    
     Projector Condition." See pages 77-79.
  The exclamation mark appears   – Your operation is invalid. Operate correctly. 
  on the screen .
  The top control does not work .  – Unlock Key lock for the projector in the Key lock function.
  Unable to unlock the Logo PIN   – Contact the dealer where you purchased the projector or the service    
  code lock, Security key lock    center. 
  or Security PIN code lock . 
						

							74
Menu Tree
Dynamic
RealCinema*Image 1Image 2Image 3
Image
Input
Go to System (3)
Go to System (3)
Video 
Go to System (1)
S-video
Standard
Quit
Input 1
Go to System (3)Video
Go to System (1)Input 2 RGB
Go to System (2)Component
Image 4
RGB (PC analog)
RGB (Scart)
HDMI
Quit
Quit
SySTEM (3)SySTEM (1)
- - - -
Mode 1
Mode 2
XGA 1SECAM
NTSC
Auto
PAL
PAL-M
PAL-N
NTSC4.43
SySTEM (2)
1035i
720p
Auto
1080i
480p
575i
575p
480i
Quit
0–630–63
Off/L1/L2/Film
Image AdjustContrastBrightnessColorTint
RedGreenBlueSharpness
ResetStore
Gamma
Progressive
0–630–630–630–15 0–15
Image 1Yes / No
Quit
Off/L1/L2Noise reduction
0–630–63
Image 2Image 3Image 4
Color temp.XLow/Low/Mid/High
✔Note:
	 •	The	Menu	display	varies	depending	on	the	input	 signal.
Appendix
Input 3
Go to System (1) 
						

							75
InputH-sync freq.V-sync freq.
PIN code lock
Information
Key lock
Screen
Language
Power management
Security
Remote control 
Lamp mode
Lamp control
Lamp 1
Lamp 2
Filter counter
Shutter managementRemote control
(    ) Min
Projector
SERIAL NO.
Auto PC adj.
Total dotsHorizontalVertical
Display area HDisplay area VReset
PC Adjust
Yes/No
Clamp
Current mode
Mode free/Store
Quit
Fine sync0–31
Mode 1
H-sync freq.V-sync freq.Quit
NormalTrueFull 
Screen
✔Note:
	 •	The	Menu	display	varies	depending	on	the	input	 signal.
Mode 3Mode 4Mode 5
Quit
Mode 2
Mode 8Mode 9Mode 10
Mode 6Mode 7
Digital zoom –Digital zoom +
Rear
Keystone
CeilingResetStore
On/OffOn/Off
Appendix
VolumeMuteQuitOn/OffSound0–63
ScaleH&V
Quit
CommonReset
CustomH/VOn/OffH/VPosition 
						

							76
Appendix
LanguageSetting12 languages provided
Blue/User/Black
Auto 1/Auto 2/High
/Normal/Eco 1/Eco 2
Background
Lamp control
Quit
Capture
Logo PIN code change
Logo PIN code lock
Quit
QuitLogo selectLogo
Off/Default/User
Yes/No
On/Off
Off/Ready/Shutdown
Code 1–Code 8
Power management
Remote control
Timer (1–30 Min)Quit
Spotlight/PointerPointerQuit
All/Front&Top/Top&Back/
Front&Back//Front/Top/BackRC sensor
Off/Countdown off/On Display
On/OffOn startSlantOff/L1/L2/L3/L4
Lamp 1/Lamp 2Lamp mode
Lamp control
Lamp life control
Mode 1/Mode 2
Yes/NoFilter control
Eco/Normal Standby mode
ShutterProtectionOn/Off
On/OffRemote controlProjectorManagement5 - 180 Min.
Quit
Quit
Lamp 1/ 2
Quit
Quit
8 test patterns providedTest patternQuitWarning log
Filter counter
Yes/NoFactory default
Quit
Used time
Off/400H/700H/1000H
ResetQuitScrolls remainingScroll(s)ResetQuit
(    ) Hours
Picture in PictureModeP in P/P by P
Subpicture size
Middle/Large/SmallSubpicture position
right bottom end/right top end/
left top end/left bottom end
Quit
HDMI setupImageNormal/EnhancedSoundHDMI/AUDIO1
Quit
Projector (all)
PIN code change
PIN code lock
Quit
Key lockSecurity
Off
Projector (part)
Off/On 1/On 2
Remote control (all)Remote control (part)
Quit
Quit
TimerOn/Off
Start ( 0- 24 Hour)
Lamp  interval (1-24 Hour) 
						

							77
Indicators and Projector Condition
Check the indicators for the projector condition.  
The projector is operating normally .
• • • on
• • • off• • •  
blinking at the normal rate       
(approx. 1 second ON,         
1 second OFF)
• • •  blinking slow           
(approx. 2 seconds ON, 
2 seconds OFF)
• • • blinking fast              
(approx. 0.5 seconds ON,  
0.5 seconds OFF)
Indicators
Projector ConditionPOWER
green / red WARNING
TEMP.red WARNING
FILTER
orange SHUTTER
blue LAMP 1/2
REP. 
yellow
The projector is off. (The AC power cord is unplugged.)
The projector is in stand-by mode. Press the ON/STAND-
BY button to turn on the projector.
The projector is operating normally.
(The Shutter is open)
The projector is operating normally.
(The Shutter is closed)
The projector is preparing for stand-by or the projection 
lamp is being cooled down. The projector cannot be 
turned on until cooling is completed and the POWER 
indicator lights red.
The projection lamp is being cooled down in the Power 
management mode.
The projector is in the Power management mode.
The projection lamp is being cooled down in the Shutter 
management mode.
The projector is in the Shutter management mode.  Press 
the ON/STAND-BY button to turn on the projector.
The filter is scrolled using the Filter control function in the 
setting menu. When the filter is being scrolled, the Filter 
replacement icon and “ Please wait...” message (Fig. 1) 
appear on the screen.
✽
✽
✽
✽
Fig .1    Filter replacement icon and “Please wait...”
✽
✽
✽
✽
✽ ✽
✽
✽
✽
✽
✽
✽
✽
✽
✽
✽
✽
• • • Differs according to conditions.
✽
✽✽
✽
✽
✽ ✽
red
green
green
redred
green
red
green✽ ✽
✽
Appendix 
						

							78
The projector is detecting abnormal condition .
Indicators
Projector ConditionPOWER
green / red WARNING
TEMP.red WARNING
FILTER
orange SHUTTER
blue LAMP 1/2
REP.
yellow
The temperature inside the projector is elevated close to 
the abnormally high level.
The temperature inside the projector is abnormally high. 
The projector cannot be turned on. When the projector 
is cooled down enough and the temperature returns to 
normal, the POWER indicator lights red and the projector 
can be turned on. (The WARNING TEMP. indicator keeps 
blinking.) Check and replace the filter.
The projector has been cooled down enough and the 
temperature returns to normal. When turning on the 
projector, the WARNING TEMP. indicator stops blinking. 
Check and replace the filter.
The lamp cannot light up. (The projector is preparing for 
stand-by or the projection lamp is being cooled down. The 
projector cannot be turned on until cooling is completed.)
The lamp cannot light up. (The lamp has been cooled 
down enough and the projector is in stand-by mode and 
ready to be turned on with the ON/STAND-BY button.)
When either of the 2 lamps is out.
The lamp has been used overtime. Replace the lamp 
immediately. 
✽
✽
✽
✽ ✽
✽
✽
  When the filter detects clogging, reaches a time set in the timer setting or runs out of the filter scroll, the WARNING 
FILTER indicator lights orange. When this indicator lights orange, replace the filter or the filter cart\
ridge with a new 
one promptly.  Reset the Filter counter and Scroll counter after replacing the filter cartridge (p.65). 
✽
✽
✽
✽
✽
✽ ✽
✽
✽
✽
✽
✽
✽
WARNING FILTER
 When the LAMP 1 REPLACE indicator and the LAMP 2 REPLACE indicator light yellow, replace the projection lamps 
with new ones promptly. See pages 53-54, 66- 68.
LAMP 1/2 REPLACE  
✽
✽
red
green
red
red red
green
Appendix 
						

							79
The projector is detecting abnormal condition .
Indicators
Projector ConditionPOWER
green / red WARNING
TEMP.red WARNING
FILTER
orange SHUTTER
blue LAMP 1/2
REP.
yellow
If the Filter counter reached a time set in the timer 
setting, a Filter replacement icon (Fig.2) appears on the 
screen and the WARNING FILTER indicator on the top 
panel lights up. Replace the filter as soon as possible. If 
the filter is out of scroll and the projector reaches a time 
set in the timer setting, Fig. 3 appears on the screen 
and the WARNING FILTER indicator lights up. Replace 
the filter cartridge as soon as possible.
If the filter is clogged and no scroll is left in the filter 
cartridge, a Filter cartridge replacement icon (Fig.4) 
appears on the screen and the WARNING FILTER 
indicator lights up. Replace the filter cartridge as soon as 
possible.
✔Note:	 •	 Fig.2,	Fig.3	and	Fig.4	icon	will	not	appear	when	the	Display	
function	is	set	to	 “Off”	(p.56),	or	during	 “Freeze”	(p.30).
The filter cartridge is not installed in the projector. Check 
the filter compartment to see if the filter cartridge is 
installed in the projector. 
The projector detects an abnormal condition during filter 
scroll.
The projection is being cooled down after detecting an 
abnormal condition during filter scroll.
The projector has been cooled down enough and is in 
the stand-by mode after detecting an abnormal condition 
during filter scroll
The projector detects an abnormal condition and cannot 
be turned on. Unplug the AC power cord and plug it 
again to turn on the projector. If the projector is turned 
off again, unplug the AC power cord and contact the 
dealer or the service center. Do not leave the projector 
on. It may cause an electric shock or a fire hazard.
The shutter is out of control. 
The shutter is out of control. (The projector is in the 
cooling mode.)
The  shutter  is  out  of  control.  (The  projector  is  in  the 
stand-by mode.) In that case, contact the service station 
immediately.
Fig .2   Filter replacement icon
Fig .4    Filter cartridge replacement icon
Fig .3
✽ ✽
✽
✽
✽
✽
✽
✽
✽
✽ ✽
✽
✽
✽
✽
✽
✽redred
red
red
✽
✽
✽ ✽
✽ ✽
✽ ✽
✽green
Appendix 
						

							80
Compatible Computer Specifications
Basically this projector can accept the signal from all computers with th\
e V- and H-Frequency mentioned 
below and less than 140 MHz of Dot Clock.
 
Appendix
ON-SCREEN DISPLA yRESOLUTION H-Freq .
(kHz) V-Freq .
(Hz)
VGA 1 640x480 31.470 59.880 
VGA 2 720x400 31.470 70.090 
VGA 3 640x400 31.470 70.090 
VGA 4 640x480 37.860 74.380 
VGA 5 640x480 37.860 72.810 
VGA 6 640x480 37.500 75.000 
VGA 7 640x480 43.269 85.000 
MAC LC13 640x48034.970 66.600 
MAC 13 640x480 35.000 66.670 
480p 640x480 31.470 59.880 
575p 768x575 31.250 50.000 
575i 768x576 15.625
50.000
(Interlace)
480i 640x480 15.734 60.000
(Interlace)
SVGA 1 800x600 35.156 56.250 
SVGA 2 800x600 37.880 60.320 
SVGA 3 800x600 46.875 75.000 
SVGA 4 800x600 53.674 85.060 
SVGA 5 800x600 48.080 72.190 
SVGA 6 800x600 37.900 61.030 
SVGA 7 800x600 34.500 55.380 
SVGA 8 800x600 38.000 60.510 
SVGA 9 800x600 38.600 60.310 
SVGA 10 800x600 32.700 51.090 
SVGA 11 800x600 38.000 60.510 
MAC 16 832x624 49.720 74.550 
XGA 1 1024x768 48.360 60.000 
XGA 2 1024x768 68.677 84.997 
XGA 3 1024x768 60.023 75.030 
XGA 4 1024x768 56.476 70.070 
XGA 5 1024x768 60.310 74.920 
XGA 6 1024x768 48.500 60.020 
XGA 7 1024x768 44.000 54.580 
XGA 8 1024x768 63.480 79.350 
XGA 9 1024x768 36.000
870170
(Interlace)
XGA 10 1024x768 62.040 77.070 
XGA 11 1024x768 61.000 75.700 
XGA 12 1024x768 35.522
86.96
(Interlace)
XGA 13 1024x768 46.900 58.200 
XGA 14 1024x768 47.000 58.300 
XGA 15 1024x768 58.030 72.000 
MAC 19 1024x768 60.240 75.080 
SXGA 1 1152x864 64.200 70.400 
SXGA 2 1280x1024 62.500 58.600 
SXGA 3 1280x1024 63.900 60.000 
SXGA 4 1280x1024 63.340 59.980 
SXGA 5 1280x1024 63.740 60.010 
SXGA 6 1280x1024 71.690 67.190 
SXGA 7 1280x1024 81.130 76.107 
SXGA 8 1280x1024 63.980 60.020 
ON-SCREEN 
DISPLA yRESOLUTION H-Freq .
(kHz) V-Freq .
(Hz)
SXGA 9 1280x1024 79.976 75.025 
SXGA 10 1280x960 60.000 60.000 
SXGA 11 1152x900 61.200 65.200 
SXGA 12 1152x900 71.400 75.600 
SXGA 13 1280x1024 50.000
86.000
(Interlace)
SXGA 14 1280x1024 50.00094.00
(Interlace)
SXGA 15 1280x1024 63.370 60.010 
SXGA 16 1280x1024 76.970 72.000 
SXGA 17 1152x900 61.850 66.000 
SXGA 18 1280x1024 46.430
86.700
(Interlace)
SXGA 19 1280x1024 63.790 60.180 
SXGA 20 1280x1024 91.146 85.024 
SXGA+ 1 1400x1050 63.970 60.190 
SXGA+ 2 1400x1050 65.350 60.120 
SXGA+ 3 1400x1050 65.120 59.900 
SXGA+ 4 1400x1050 64.03060.010
SXGA+ 5 1400x1050 62.50058.600
MAC 21 1152x870 68.680 75.060 
MAC 1280x960 75.000 75.080 
MAC 1280x1024 80.000 75.080 
WXGA 1 1366x768 48.360 60.000 
WXGA 2 1360x768 47.700 60.000 
WXGA 3 1376x768 48.360 60.000 
WXGA 4 1360x768 56.160 72.000 
WXGA 6 1280x768 47.776 59.870 
WXGA 7 1280x768 60.289 74.893 
WXGA 8 1280x768 68.633 84.837 
WXGA 9 1280x800 49.60060.050
WXGA 10 1280x800 41.20050.000
WXGA 11 1280x800 49.70259.810
WXGA 12 1280x800 63.98060.020
WUXGA 1 1920x1200 74.55659.885
WUXGA 2 1920x1200 74.03859.950
WSXGA+1 1680x1050 65.29059.954
WXGA+1 1440x900 55.93559.887
WXGA+2 1440x900 74.91860.000
UXGA 1 1600x1200 75.00060.000
UXGA 2 1600x1200 81.25065.000
UXGA 3 1600x1200 87.50070.000
UXGA 4 1600x1200 93.75075.000
UXGA 5 1600x1200 106.25085.000
720p 1280x720 45.000 60.000 
720p 1280x720 37.50050.000 
1035i 1920x1035 33.750
60.000
(Interlace)
1080i 1920x1080 33.75060.000
(Interlace)
1080i 1920x1080 28.12550.000
(Interlace)
✽
✽ ✽ ✽ ✽ ✽
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✽
✽
✔Notes:  •	True cannnot be selected when       is selected. (p.46) ✽