Eiki Lc-Xip2000 Multimedia Projector Owners Manual

							Maintenance and Troubleshooting
4.Q: Why can’t install the program? 
A: You might need to log in as “administrator” to be able to install program to
your computer.    Consult with your I/T engineers to help you in this case.
In addition, pro
gram will be deleted if you install twice due to the setting of
program. In this case, please install again. 
5.
Q: Why is it showing “No lightpen found”? 
A: The possible reasons for this might be: 
(1).USB cable not well connected 
Please check and make sure the cable is well connected between PC and
Projector. 
* Some Anti-virus program will disable the USB port.    Please close th
e
anti-virus program and start the “LightPen” program again. 
(2).USB driver is not well installed
(3).The len
gth of USB cable is too long. The USB cable should be shorter 
than 1.5M. If you would like to require longer cable then please 
purchase proper USB extension cable from your dealer. 
(4).USB port on computer malfunction 
Please check if the USB port is functioning.    If not, please consult wit
h
I/T engineer. 
Some note book computer will disable USB ports when the battery is low.
Please try to use AC power. Some note book computers do not
provide standard 500mA to the USB ports or the USB converter is not
working properly, in this case please use our standard USB cable. 
6.
Q: Why the green cross target does not appear after running lightpen 
calibration? 
A: This is signaling too weak caused by using USB cable either poor quality or
too lon
g.    Try a better quality USB cable or use proper USB extension cable.
7.Q: Why can’t I make the green cross target turn into black in calibration
procedure? 
A: Possible reasons are the wand or light pen is out of battery or the system 
not working properly caused by strong ambient light interference. 
8.Q: Why the green cross target turns into black itself? 
A: This is caused by strong ambient light interference. Try to control the
ambient light. 
9.
Q: What is considered as “strong ambient light interference”? 
A: Strong ambient light is usually caused by the following: 
(1).Sun light direct projection on the screen. You can use curtain to avoid this.
(2).Tun
gsten lamp working close to the sensor. Try to move the tungsten
lamp away from the sensor or switch it off. 
70  
						

							Maintenance and Troubleshooting
10.
Q: Why is the cursor not at the position pointed? 
A: The possible reasons for this are: 
(1).The system not been well calibrated. Try to point to the “center” of green
 
cross target when you running calibration. 
(2).The position o
f the projector, screen or projection size has been changed
(3).The image resolution been changed 
Run the calibration procedure again will solve the problem.
11.
Q: Why is the lightpen not working? 
A: The reasons for this are: 
(1).When using lightpen device, writing in shadow area won’t work as the 
signal can’t be received by the sensor. 
(2).Lightpen battery is low or battery cap is loose
. 
(3).Strong ambient light interference.
(4).USB cable not well connected.
12.
Q: Why is the cursor jumping? 
A: This is caused by strong ambient light interference.   Try to avoid
strong ambient light interference especially strong sun light directly
projection on the screen. 
13.
Q: Why is the lightpen not working after the computer wake up from 
standby? 
A: In some cases if the computer goes into standby mode, the computer will 
shot the USB port.    In this case, close the light pen program and then run 
it again. 
Remarks 
1.The lightpen is working on light signal.   Strong ambient light interference will 
cause it to work abnormally.  Make sure there is not strong ambient light 
(ex. Sunlight or Tungsten lamp directly projection to the screen or the sensor. 
2.When using lightpen device, writing in shadow area won’t work as the signal 
can’t be received by the sensor. 
3.The operation system must be Windows 2000 service pa ck 2 and above. 
USB port must support USB2.0. 
4..It is required to use USB cable shorter than 1.5m 
For more longer requirement such as ceiling application, please contact with your
dealer to purchase proper USB extension cable. 
71 
						

							Maintenance and Troubleshooting
Lamp Replacement
Lamp door  Lamp Screw
 
1. Remove the lamp screw from the lamp door. 
2. Remove the Lamp Door. 
3. Remove the two Phillips head screws that hold the lamp in place. 
4. Grasp the handle on the top of the lamp and pull the lamp straight up
 
out of the projector. 
5.  Slide the replacement lamp into place and press firmly to seat the lamp. 
6.  Reinstall the screws removed in step 3. 
7. Reinstall the lamp door correctly and tighten the screw on the lamp 
door. 
8. Please see page 61 for resetting the lamp timer. 
The lamp and inside of the pro
jector become very hot 
while the projection lamp is lit. Allow the projector to
cool for at least 15 minutes prior to opening the lamp
door. C A U T I O N
Do not touch the bulb. Touching the bulb will greatly
decrease the life of the lamp and could cause the bulb
 
to explode. 
WARNING
72 
 
  
  
             
 
 
  
						

							Maintenance and Troubleshooting
Indicators  
The Power and Lamp indicators show the status of the projector. Before
requesting repair, check the projector status using the chart below. I
f
the problem cannot be resolved contact your dealer. 
an internal fan, the lamp will shut off
73
 
Power 
(Green) 
 
Lamp 
(Red)  
Conditions 
 
Notes 
  
Slow 
flashing 
 
 
Off 
 
Stand by 
mode 
 
Projector is ready to be turned on (normal) 
 
 
On 
 
 
Off 
 
 
On mode 
 
 
Projector is on and operating normally 
 
 
On 
 
 
Slow 
flashing 
 
 
Cool-down 
mode 
 
 
Projector is in cool-down mode and will not 
respond to user input (normal) 
 
 
 
 
On 
 
 
Fast 
flashing 
 
 
Fan-fault 
mode 
 
The projector has detected a problem with 
 
automatically, contact your dealer 
 
 
 
Fast 
flashing 
  
 
On 
 
 
 
Lamp-cover 
open 
 
 
T h e    l a m p    c o v e r    i s    o p e n    o r    t h e r e    i s 
a problem with the lamp. If the lamp 
door is closed and replacing the lamp 
does not correct the issue, contact your 
dealer. 
  
 
 
 
Fast 
flashing 
 
 
 
 
 
Fast 
flashing 
 
 
 
 
 
High 
temperature 
 
 
The projector has overheated and shut the 
lamp off. Correct the over temp condition 
immediately. 
1. Check that the ventilation slots are free 
from obstructions 
2. Check the cleanliness of the air filter. 
3. If the condition persists, contact your 
dealer 
 
Slow 
flashing 
 
 
Slow 
flashing 
 
 
Lamp-fault 
mode 
 
 
The lamp does not light., come back ”stand 
by mode”, and turn on the power button. 
  
						

							Maintenance and Troubleshooting
Connect correctly.
Ad
just the volume.
Remove obstacle between
contrast settin
g.
Note
：Although bright spots or dark spot may appear on the screen ,this is a
unique characteristic of liquid crystal displays,and it does not constitute or imply
a machine defect. 
74 
 
Symptom 
 
Possible cause 
 
Remedy 
   
 
The power is 
not turned on 
 
The main power switch is not 
turned on. 
The power cord is 
disconnected. Turn on the main power 
switch. 
Plug the power cord into 
an AC power outlet 
 
 
No video 
 
The input is not correctly 
connected. 
No signal input. 
No open lens cover. Select the appropriate input 
source. 
 
Remove the lens cover.  
 
 
 
No audio 
 
 
The projector is not correctly 
connected. 
The volume is set to minimum. 
Mute is turned on. 
 
Check audio cable connect 
correctly. 
 
Press the MUTE button. 
 
 
 
No remote 
function 
  
 
No battery. 
Remote signal be obstructed 
 
Check battery of remote 
controller. 
 
projector and remote 
controller. 
 
 
Colors are 
pale 
 
 
Color density and color 
matching are not correctly 
adjusted. 
Color lose.  
Adjust the RGB setting. 
Check VGA cable. 
 
 
Abnormal 
brightness 
& contrast 
 
 
Brightness and contrast are 
not correctly adjusted. 
The lamp is nearing the end 
of its service life. Adjust the brightness and 
 
Replace with a new lamp. 
 
 
Video is 
blurred 
 
Focus or RGB phase is out of 
adjustment. Adjust the focus and phase.  
						

							List of Support Displays Modes
XGA
75
 
List of Supported Monitor Displays 
Computer mode 
Signal Refresh Rate(Hz) Resolution(dots) 
VGA 60 640X480 
VESA 60/72/75/85 640X480 
SVGA 56/60/72/75/85 800X600 
60/70/75/85 1024X768 
SXGA 70/75 1152X864 
SXGA 60/75 1280X960 
SXGA 60 1280X1024 
MAC 67 640x480 
MAC 75 832x624 
MAC 75 1024x768 
MAC 75 1152x870 
Component(YPbPr) 
Signal Refresh Rate(Hz) Resolution(dots) 
SDTV(480i) 30  720X480 
SDTV(480p) 60  720X480 
HDTV(720p) 60  1280X720 
HDTV(1080i) 30  1920x1080 
Composite/S-video 
Signal Refresh Rate(Hz) Resolution(dots) 
TV(NTSC) 60  720X480 
TV(PAL,SECAM) 50  720X576 
  
						

							Configuration of Terminal 
Confi
gurations of Terminal   
76 S-Video signa 
Signal name Connection 
Y signal    GND 
return(GND) GND 
C signal    Y 
return(GND) C 
Y signal Input   
C signal Input   
Analog RGB 
Input/output 
12345
678910
1112131415 
Signal name Connection Signal name Connection 
R signal Input  R  N.C  N.C 
G signal Input  G  N.C  GND 
B signal Input  B Signal 
return(GND) N.C 
N.C N.C DDC_Data DDC/SDA 
GND GND HSYNC/TTL/co
mp.sync H 
R return(GND)  GND  VSYNC  V 
G return(GND)  GND  DDC_Clock  DDC/SCL 
B return(GND)  GND     
 
Y,Pb,Pr 
12345
678910
1112131415 
Signal name Connection Signal name Connection 
R signal Input  Pr  N.C  N.C 
G signal Input  Y  N.C  N.C 
B signal Input  Pb  N.C  N.C 
N.C N.C N.C N.C 
GND GND N.C   
R return(GND)  GND    N.C   
G return(GND)  GND    N.C   
B return(GND)  GND       
 
Y 
Pb 
Pr 
 
RS-232C input 
D sub-9 pin 
female 
Mini-Din 8 
pin plug 
2 RXD  5 
3 TXD  3 
5GND 4,8 
 
USB Connector 
Signal name 
VCC 
DATA- 
DATA+ 
GND 
 
1 2  3
4  
						

							U.S.A. 
EIKI International, Inc. 
30251 Esperanza 
Rancho Santa Margarita 
CA 92688-2132 
U.S.A. 
Tel : 800-242-3454 (949)-457-0200 
Fax :  800-457-3454 (949)-457-7878 
E-Mail : [email protected] 
 
Deutschland & Österreich 
EIKI Deutschland GmbH 
Am Frauwald 12 
65510 Idstein 
Deutschland 
Tel : 06126-9371-0 
Fax :  06126-9371-14 
E-Mail : [email protected] 
 
 
China 
EIKI (Shanghai) Co.,LTD 
1. Dapu Road, Golden Magnolia Plaz
a
#2109 Shanghai, 
200023 China 
Tel : 86-21-5396-0088 
Fax :  86-21-5396-0318 
E-Mail : [email protected] 
Canada
EIKI CANADA - Eiki International, Inc. 
P.O. Box 156, 310 First St. - Unit 2, 
Midland, ON, L4R 4K8, Canada 
Tel : 800-563-3454 (705)-527-4084 
Fax :  800-567-4069 (705)-527-4087 
E-Mail : [email protected] 
 
 
 
Eastern Europe 
EIKI CZECH spol. s.r.o. 
Umelecká 15 
170 00 Praha 7 
Czech Republic 
Tel : +42 02 20570024 
+42 02 20571413 
Fax :  +42 02 20571411 
E-Mail : [email protected] 
 
 
Japan & Worldwide 
EIKI Industrial Company Limited. 
4-12 Banzai-Cho, Kita-Ku, Osaka, 
530-0028 Japan 
Tel : +81-6-6311-9479 
Fax :  +81-6-6311-8486 
WorldWide Website  http://www.eiki.com