Dell Xps Gen 5 Manual

Advanced Troubleshooting61
Windows XP
1Click the Start button and click Control Panel.
2Under Pick a Category, click Performance and Maintenance.
3Click System.
4In the System Properties window, click the Hardware tab.
5Click Device Manager.
6Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on 
the device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or 
install a new driver (see page 60).
Reinstalling Drivers...

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3When the InstallShield Wizard Complete window appears, remove the ResourceCD and 
click 
Finish to restart the computer.
4When you see the Windows desktop, reinsert the ResourceCD.
5At the Welcome Dell System Owner screen, click Next.
 NOTE: The ResourceCD displays drivers only for hardware that came installed in your computer. If you 
installed additional hardware, the drivers for the new hardware might not be displayed by the 
ResourceCD. If...

Advanced Troubleshooting63
Creating a Restore Point
1Click the Start button and click Help and Support.
2Click System Restore.
3Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after you install a device driver, use Device Driver Rollback (see page 61) to 
resolve the problem. If that is unsuccessful, then use System Restore.
 NOTICE: Before you restore the computer to an earlier operating state, save and close any open files 
and exit any open...

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3Click Next.
The 
System Restore screen appears and the computer restarts. 
4After the computer restarts, click OK.
Enabling System Restore
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System 
Restore is automatically disabled. To see if System Restore is enabled:
1
Click the Start button and click Control Pa n e l. 
2Click Performance and Maintenance.
3Click System.
4Click the System Restore tab.
5Ensure...

Advanced Troubleshooting65
To reinstall Windows XP, you need the following items:
Dell™ Operating System CD
Dell ResourceCD
 NOTE: The ResourceCD contains drivers that were installed during assembly of the computer. Use the 
ResourceCD to load any required drivers.
Reinstalling Windows XP
To reinstall Windows XP, perform all the steps in the following sections in the order in which 
they are listed.
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating 
system,...

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5Press  to select the highlighted partition (recommended), and follow the 
instructions on the screen.
The 
Windows XP Setup screen appears, and the operating system begins to copy files and 
install the devices. The computer automatically restarts multiple times.
 NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of 
your computer.
 
NOTICE: Do not press any key when the following message appears:...

Advanced Troubleshooting67
19Reinstall the appropriate drivers with the ResourceCD (see page 61).
20Reinstall your virus protection software.
21Reinstall your programs.
 NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the 
Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve.
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Removing and Installing Parts69
Removing and Installing Parts
Before You Begin
This chapter provides procedures for removing and installing the components in your computer. 
Unless otherwise noted, each procedure assumes that the following conditions exist:
 You have performed the steps in Turning Off Your Computer (see page 69) and Before 
Working Inside Your Computer (see page 70).
 You have read the safety information in your Dell™ 
Product Information Guide.
 A component can be replaced by...

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Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to 
help ensure your own personal safety.
 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located 
in the Product Information Guide.
 
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a 
card. Hold a card by its edges or by...