DELL V305w User Manual

							Error  Message:What it indicates: Solution:
Computer Not Connected Attempting  to  scan  or print  Office files  from  a
memory card  or USB  key, or selecting  the  Save
to Computer  option when  the printer is not
connected to  a  computer  or the computer  is not
turned on. Ensure  that  your  printer is connected
to  your  computer.
This function is not supported
using  this network connection. Attempting  to  print  Office files  from  a  memory
card  or USB  key  when  the printer is connected
to  a  network adapter, and  not directly attached
to  the computer. Connect the printer directly to  a
computer.
No  response A  timeout has  occured  after the user  pressed
the Start  button 
. Press  the 
Cancel button 
.
Load Paper  then  press  
. The  printer is out of paper. Load paper into the printer, and  then
press  the Select button 
 to
continue printing. For  more
information, see 
Loading  Paper  into
the Paper  Support.
Clear  Carrier Jam  then  press  
. A  printhead carrier  jam  occurred.
Remove obstructions from  the carrier
path  or close  the cartridge carrier
lids, and  then  press  the Select
button 
.
Clear  paper jam  then  press  
. A  paper jam  exists in the printer. Clear  the paper jam.  For  more
information, see 
Check for a  paper
jam..
Cover  Open. The  scanner  base  unit  is open. Close  the scanner  base  unit.
Paper  Size
Photo  size is larger  than  paper
size.  Press  
 to  pick  a  new
paper size. The  paper in the printer is smaller than  the
selected Blank Paper  Size.
Change the Blank Paper  Size to
match the paper in the printer, or
press  the 
Select button  to
continue printing.
Unsupported Paper  Size A  photo  print  job is initiated,  and  an
unsupported paper size is selected. Press  the 
Back button 
 to  cancel
the job,  and  choose a  new paper
size.
Install a  black  or photo
print  cartridge on the left
side.
Install a  color  print
cartridge on the right  side.
Install both  cartridges. An ink cartridge is missing.
A 
? symbol  is shown for every missing cartridge
with the message  appearing below  it. Insert a  black  or photo  cartridge in
the left  cartridge carrier  and  a  color
cartridge in the right  carrier. For
more  information, see 
Replacing  Ink
Cartridges.
Black  Ink Low.  Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.
Color  Ink Low.  Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.
Photo  Ink Low.  Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.
Black  and  Color  Ink Low.
Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.
Photo  and  Color  Ink Low.
Order  Ink @
WWW.DELL.COM/SUPPLIES.
Press  
 to  continue.The  ink cartridge is running  low  on ink.
Replace the ink cartridge.  For  more
information, see 
Replacing  Ink
Cartridges.
Left cartridge error.  ReplaceAn ink cartridge is invalid.
Replace the invalid  ink cartridge.  For
more  information, see Replacing  Ink
 
						

							Clearing Paper Jams
Paper jam in the paper path
Cartridge.
Right cartridge error.
Replace Cartridge.
Install both  cartridges.
An X symbol  is shown for every invalid  cartridge
with the message  appearing below  it.Cartridges.
Alignment  Problem. Remove
tape from  cartridges  or check
troubleshooting. Press  
 to
retry. The  tape was  not removed from  the ink
cartridges  before the cartridges  were  installed.
Remove the tape from  the ink
cartridges. For  more  information, seeReplacing  Ink Cartridges.
Cartridge Error. Consult  User’s
Guide. One  or both  of the ink cartridges  is invalid.
Remove both  cartridges, then  install
one  at a  time to  determine  which is
invalid.
Memory card  problem. Ensure
that  it  is not damaged and  is
inserted correctly. A  memory card  or USB  key  is not inserted
correctly, is damaged,  not functional, or its
format  is not supported. Remove the memory card  or the
USB  key. Refer to  the documentation
that  came  with your  device for more
information.
Invalid  Device. The  attached
USB  device is not supported.
Please  disconnect and  refer to
user  manual. The  attached  device is not supported, or the
PictBridge -enabled  digital camera is not set  to
the correct USB  mode.
Disconnect the device, or check  the
USB  mode setup. Refer to  the
documentation that  came  with your
digital camera for more  information.
Only one  device or media card
is allowed. Please  remove all
but one  device or card. More than  one  memory card  or device is
inserted in the printer.
Remove all memory cards  and
devices.
Unplug  the camera to  use other
printer features. A  non-functioning button is pressed while  the
printer is in 
PictBridge mode. Remove the PictBridge  connection  to
be able  to  use the printer for other
functions.
Load PLAIN  8.5x11” and  press  
.  Or Load PLAIN  A4 paper
and  press  
. A  paper type other than  plain paper is loaded
into the paper support when  attempting  to  print
an alignment  page, a  cleaning page, or a
network setup  page. Load plain paper, and  then  press  the
Select
 button 
.
Invalid  Proof  Sheet.  Please
reprint the proof  sheet and  try
again. The  printer detects an invalid  bar code  or an
error condition.
Check the proof  sheet or reprint the
proof  sheet.  For  more  information,
see 
Printing  Photos  Using a  Proof
Sheet.
Could  not detect a  proof  sheet. The  printer could not recognize the proof  sheet,
or the proof  sheet is skewed or not properly
placed on the scanner  glass. Reprint the proof  sheet and  select
your  options,  or properly  place  the
proof  sheet face down  on the
scanner  glass, and  scan  it  again.
No  layout  selection has  been
made. The  proof  sheet is being scanned without  a
photo  or paper size option selected. Select a  photo  or paper size option
on the proof  sheet,  and  scan  it
again.
Only one  layout  selection can
be chosen  at a  time. The  proof  sheet is being scanned with multiple
photo  or paper size options selected. Reprint the proof  sheet,  select only
one  photo  or paper size option,  and
scan  it  again.
No  images  have  been  selected. The  proof  sheet is being scanned without  any
images  selected. Select images  on the proof  sheet,
and  scan  it  again.
No  Proof  Sheet information. The  proof  sheet is being scanned, and  the proof
sheet information  is deleted or removed from
the memory card. Reprint the proof  sheet,  select your
options,  and  scan  it  again.
Some  photos removed from
card  by computer. A  photo  selected by the user  on the proof  sheet
has  been  deleted or removed from  the memory
card. Reprint the proof  sheet,  select your
options,  and  scan  it  again.
Error  NNNN. If  the display  shows  Error followed by a  four -
digit  number, an advanced error has  occurred. Contact  Customer  Support.  For  more
information, go to
http://support.dell.com/support.
 
						

							1.  Pull the paper firmly to  remove it.  If  you cannot reach  the paper because  it  is too  far into the printer, lift the
scanner  base  unit  to  open the printer.
2 .  Pull the paper out.
3 .  Close  the scanner  base  unit.
4 .  Resend your  print  job to  print  any missing pages.
Paper jam not visible
1.  Turn off the printer.
2 .  Lift the scanner  base  unit.
3 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
4 .  Close  the scanner  base  unit.
5 .  Turn on the printer, and  print  the document again.
Avoiding Jams and Misfeeds
You  can  avoid  most jams  and  misfeeds by following these guidelines:
Use  media that  follows the printers media guidelines. For  more  information, see Loading  Paper  into the Paper
Support.
Make sure  that  the media is properly  loaded in the input tray.
Do not overload the input tray.
Do not remove media from  the input tray  while  printing.
Flex, fan, and  straighten  the paper before loading.
Do not use creased, damp,  or curled paper.
Orient  the media according to  the instructions for the printer.
Paper Problems
Make sure  you loaded the paper correctly.
For  more  information, see Loading  Paper  into the Paper  Support.
 
						

							Use only  paper recommended for your  printer.
For  more  information, see Print Media  Guidelines.
Load a smaller  amount of paper when printing multiple pages.
For  more  information, see Print Media  Guidelines.
Make sure  the paper is  not  wrinkled, torn,  or damaged.
Check for a paper jam.
For  more  information, see Clearing Paper  Jams.
Printing Problems
Check the ink levels,  and  install new print  cartridges  if necessary.
For  more  information, see Replacing  Ink Cartridges.
Ensure  that you remove individual sheets from the paper exit tray.
To avoid  ink smudging when  you are using  the following media,  remove each  sheet as it  exits, and  allow it  to  dry:
Photo/glossy  paper
Transparencies
Labels
Envelopes
Iron -on transfers
Free  up memory resources on  your  computer when print  speed  is  slow.
Close  all applications  not in use.
Try minimizing the number and  size of graphics and  images  in your  document.
Consider purchasing more  Random Access  Memory (RAM) for your  computer.
Remove fonts  that  you rarely use from  your  system.
Uninstall  the printer software,  and  then  reinstall it.  For  more  information, see Removing and  Reinstalling Software.
Select a  lower print  quality from  the Printing  Preferences dialog  box.
Ensure  that you have  loaded the paper correctly.
For  more  information, see Loading  Paper  into the Paper  Support.
Copying Problems
 
						

							Check for blinking lights or error messages on  the printer.
For  more  information, see Error  Messages.
Make sure  the scanner glass is  clean.
Gently  wipe the scanner  glass as well as the thin  strip of glass beside it  with a  clean, lint-free cloth  dampened  with water.
Remove image patterns from magazines  or newspapers.
1.  In Windows Vista:
a.  Click  
® Programs .
b .  Click   Dell  Printers .
c .  Click   Dell  V305 .
In Windows XP or Windows 2000:
Click   Start ® Programs  or All Programs ® Dell  Printers ® Dell  V305 .
2 .  Select  Dell  Imaging Toolbox .
The   Dell  Imaging Toolbox  dialog  box opens.
3 .  From the Home  screen, click   My  Photo  Album.
4 .  Click   File® Open  to  select the image that  you want  to  edit.
5 .  With an image open, click  the  Advanced tab.
6 .  Click   Image Patterns .
The   Image Patterns  dialog  box opens.
7 .  Select  Remove  image  patterns from magazine/newspaper  (descreen) .
8 .  From the  What patterns need to be  removed ?  drop  down  menu,  select a  pattern  depending on your  scanned
item.
9 .  Click   OK.
Reduce background  noise on  scanned  documents.
1.  In Windows Vista:
a.  Click  
® Programs .
b .  Click   Dell  Printers .
c .  Click   Dell  V305 .
In Windows XP or Windows 2000:
Click   Start ® Programs  or All Programs ® Dell  Printers ® Dell  V305 .
2 .  Select  Dell  Imaging Toolbox .
The   Dell  Imaging Toolbox  dialog  box opens.
3 .  From the Home  screen, click   My  Photo  Album.
 
						

							4. Click  File® Open to  select the image that  you want  to  edit.
5.  With an image open, click  the  Advanced tab.
6 .  Click   Image Patterns .
The   Image Patterns  dialog  box opens.
7 .  Select  Reduce  stray  marks (background  noise) on color documents .
8 .  Move the slider from  left  to  right  to  adjust  the quantity of background noise on your  scanned document.
9 .  Click   OK.
Make sure  the document or photo  is  loaded correctly on  the scanner glass.
For  more  information, see Loading  Original Documents on the Scanner  Glass.
Check paper sizes.
Make sure  the paper size being used matches the size you selected on the operator  panel or the  Dell  Imaging Toolbox.
Scanning Problems
Check for blinking lights and  error messages on  the printer.
For  more  information, see Error  Messages.
Check the USB cable.
Ensure  the USB  cable  is firmly connected to  your  printer and  your  computer.
Shut  down  the computer, reconnect  the USB  cable  as shown on the  Setting  Up  Your  Printer poster,  and  then  restart
the computer.
Determine if the printer  software is  installed.
In Windows Vista:
1.  Click  
® Programs .
2 .  Click   Dell  Printers .
In Windows XP or Windows 2000:
Click   Start ® Programs  or All Programs ® Dell  Printers ® Dell  V305 .
If  the printer does  not appear in the list of printers,  the printer software is not installed. Install the printer software.  For
more  information, see 
Removing and  Reinstalling Software.
Correct communication problems  between the printer  and  the computer.
Remove and  then  reconnect  the USB  cable  from  your  printer and  your  computer.
Turn off the printer. Unplug  the printer power cable  from  the electrical outlet.  Reconnect  the printer power cable  into
the electrical outlet,  and  turn  on the printer.
Restart your  computer.
 
						

							Change  the scan  resolution to a lower  value if scanning  takes too long or freezes  the computer.
1.  In Windows Vista:
a.  Click  
® Programs .
b .  Click   Dell  Printers .
c .  Click   Dell  V305 .
In Windows XP and  Windows 2000:
Click   Start ® Programs  or All Programs ® Dell  Printers ® Dell  V305 .
2 .  Select  Dell  Imaging Toolbox .
The   Dell  Imaging Toolbox  dialog  box opens.
3 .  From the Home  screen, click   Scan.
The   What are you scanning ?  dialog  box opens.
4 .  Click   Custom Settings .
5 .  From the  Scan  Resolution  drop  down  menu,  select a  lower scan  resolution.
6 .  To make  this setting  the default for all scan  jobs, select  Always  use these  settings  when scanning.
7 .  Click   Start  to  start  scanning, or click   Preview to  preview  your  document or photo  before scanning.
Change  the scan  resolution to a higher  value if the scanned  image quality  is  poor.
1.  In Windows Vista:
a.  Click  
® Programs .
b .  Click   Dell  Printers .
c .  Click   Dell  V305 .
In Windows XP and  Windows 2000:
Click   Start ® Programs  or All Programs ® Dell  Printers ® Dell  V305 .
2 .  Select  Dell  Imaging Toolbox .
The   Dell  Imaging Toolbox  dialog  box opens.
3 .  From the Home  screen, click   Scan.
The   What are you scanning ?  dialog  box opens.
4 .  Click   Custom Settings .
5 .  From the  Scan  Resolution  drop  down  menu,  select a  higher  scan  resolution.
6 .  To make  this setting  the default for all scan  jobs, select  Always  use these  settings  when scanning.
7 .  Click   Start  to  start  scanning, or  Preview to  preview  your  document or photo  before scanning.
Remove image patterns from magazines  or newspapers.
 
						

							1.  In Windows Vista:
a.  Click  
® Programs .
b .  Click   Dell  Printers .
c .  Click   Dell  V305 .
In Windows XP or Windows 2000:
Click   Start ® Programs  or All Programs ® Dell  Printers ® Dell  V305 .
2 .  Select  Dell  Imaging Toolbox .
The   Dell  Imaging Toolbox  dialog  box opens.
3 .  From the Home  screen, click   My  Photo  Album.
4 .  Click   File® Open  to  select the image that  you want  to  edit.
5 .  With an image open, click  the  Advanced tab.
6 .  Click   Image Patterns .
The   Image Patterns  dialog  box opens.
7 .  Select  Remove  image  patterns from magazine/newspaper  (descreen) .
8 .  From the  What patterns need to be  removed ?  drop  down  menu,  select a  pattern  depending on your  scanned
item.
9 .  Click   OK.
Reduce background  noise on  scanned  documents.
1.  In Windows Vista:
a.  Click  
® Programs .
b .  Click   Dell  Printers .
c .  Click   Dell  V305 .
In Windows XP or Windows 2000:
Click   Start ® Programs  or All Programs ® Dell  Printers ® Dell  V305 .
2 .  Select  Dell  Imaging Toolbox .
The   Dell  Imaging Toolbox  dialog  box opens.
3 .  From the Home  screen, click   My  Photo  Album.
4 .  Click   File® Open  to  select the image that  you want  to  edit.
5 .  With an image open, click  the  Advanced tab.
6 .  Click   Image Patterns .
The   Image Patterns  dialog  box opens.
7 .  Select  Reduce  stray  marks (background  noise) on color documents .
 
						

							8. Move the slider from  left  to  right  to  adjust  the quantity of background noise on your  scanned document.
9.  Click   OK.
Make sure  the document or photo  is  loaded correctly on  the scanner glass.
For  more  information, see Loading  Original Documents on the Scanner  Glass.
Make sure  the scanner glass is  clean.
Gently  wipe the scanner  glass, as well as the thin  strip of glass beside it,  with a  clean, lint-free cloth  dampened  with
water.
Networking Problems
Check power.
Ensure  that  the printer power light  is on.
Check cable.
Ensure  that  the power cable  is connected to  the printer and  to  the electrical outlet.
Ensure  that  the USB  cable  is not connected.
Check your  network connection.
Ensure  that  the printer is connected to  a  working network connection.
Ensure  that  the computer  is connected to  a  working network connection  before sending a  print  job.
Reboot the computer.
Turn off and  restart  the computer.
Check the network adapter documentation for setup and  usage information.
Memory Card Problems
Make sure  that the type  of memory card you are using can be used in the printer.
For  more  information, see Printing  From a  Memory Card  or USB  Key.
Insert  only  one memory card at a time.
Insert  the memory card until  it stops.
The  printer will not read the contents of the memory card  if it  is not properly  inserted into the memory card  slot.
When printing images  from a memory card, make sure  the file  format  of the images  is  supported  by
the printer.
 
						

							Only images  in JPEG and  a  limited set  of TIFF  formats can  be printed directly from  the memory card. Only TIFF  formats
created  directly from  digital still cameras and  not modified by any application  are supported. If  you want  to  print  photos
stored  on the memory card  in a  different file format, the photos must  be transferred  to  your  computer  before printing.
Make sure  the printer  is  not  connected  to a PictBridge - enabled camera.
For  more  information, see Printing  Photos  From a  PictBridge -Enabled Camera.
Improving Print Quality
If  you are not satisfied with the print  quality of your  documents,  there are several  different ways  to  improve  the print
quality.
Use  the appropriate paper. For  example, use Dell™ Premium Photo  Paper  if you are printing photos with a  photo  ink
cartridge.
Select a  higher  print  quality.
To select a  higher  print  quality: 1.  With your  document open, click   File® Print .
The   Print  dialog  box opens.
2 .  Click   Preferences , Properties , Options ,  or Setup  (depending  on the program  or operating  system).
The   Printing Preferences  dialog  box opens.
3 .  On  the  Print Setup  tab, select a  higher  quality setting.
4 .  Print your  document again.
5 .  If  the print  quality does  not improve, try aligning  or cleaning the ink cartridges. For  more  information, see 
Aligning
Ink Cartridges and  Cleaning the Ink Cartridge Nozzles.
For  additional solutions, go to  
http://support.dell.com/support.
General Guidelines for Selecting or Loading Print Media
Attempting  to  print  on damp,  curled,  wrinkled,  or torn paper can  cause paper jams  and  poor  print  quality.
Use  only  high-quality,  copier-grade paper for the best print  quality.
Avoid  paper with embossed lettering, perforations,  or a  texture that  is too  smooth or rough. Paper  jams  may occur.
Store paper in its  packaging  until you are ready  to  use it.  Place  cartons on pallets or shelves,  not on the floor.
Do not place  heavy  objects  on top of the media,  whether  or not it  is packaged.
Keep  paper away  from  moisture  or other conditions  that  can  cause it  to  wrinkle  or curl.
Store unused paper at temperatures  ranging between  15°C  and  30°C  (59°F  and  86°F). The  relative  humidity should
be between  10%  and  70%.
During  storage, you should use moisture -proof  wrap, such as a  plastic container  or bag, to  prevent  dust  and
moisture  from  contaminating the paper.