Dell U2410f Manual

							 
Video Problems  
 
 
Product Specific Problems   l Adjust brightness & contrast controls via OSD.  
NOTE:  When using DVI - D, the positioning adjustments are not available.    
Horizontal/Vertical Lines Screen has one or more lines l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.    
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check and determine if these lines are also in self
mode.  
l Check for bent or broken pins in the video cable connector.    
NOTE:  When using DVI - D, the Pixel Clock and Phase adjustments are not available.
Synchronization Problems Screen is scrambled or appears torn l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.  
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check to determine if scrambled screen appears in self
test mode.  
l Check for bent or broken pins in the video cable connector.  
l Restart the computer  in the  safe mode .    
Safety - Related Issues Visible signs of smoke or sparks l Do not perform any troubleshooting steps.  
l Contact Dell immediately.   
Intermittent Problems Monitor malfunctions on & off l Ensure that the video cable connecting the monitor to the computer is connected properly 
and is secure.  
l Reset the monitor to Factory Settings.  
l Perform monitor self - test feature check to determine if the intermittent problem occurs in 
self - test mode.    
Missing Color Picture missing color l Perform monitor self - test feature check.  
l Ensure that the video cable connecting the monitor to the computer is connected properly 
and is secure.    
l Check for bent or broken pins in the video cable connector.    
Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending 
to the application.   
l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color 
Settings OSD if the Color Management is turned off.  
l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
long period of time Faint shadow from the static image 
displayed appears on the screen l Use the Power Management feature to turn off the monitor at all times when not in use
more information, see  Power Management Modes ).  
l Alternatively, use a dynamically changing screensaver.    
COMMON SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Video No signal indicator is displayed   l Check Video Input Selection  
Composite: Yellow colored RCA jack    
Component: Red, Blue, Green colored RCA jacks  
Low Quality DVD playback   Picture not crisp and some color distortion   l Check DVD connection  
Composite gives good picture    
Component: Red, Blue, Green colored RCA jacks    
Blinking Video Video is blinking or discontinuous l Check DVD connection   
Composite gives good picture   
Component: Red, Blue, Green colored RCA jacks  
l Check if DVD player is HDCP compliant.   
Some non - compliant players may exhibit blinking video and others will display a 
raster screen.   
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but does not 
fill entire viewing area l Perform monitor reset on Factory Reset .  
Cannot adjust the monitor with 
the buttons on the front panel OSD does not appear on the screen l Turn the monitor off and unplug the power cord and then plug back and power on.
The monitor will not go into  No picture, the LED light is blue. When  l Move mouse or hit any key on the keyboard on the computer or activate video player, then   
						

							 
Universal Serial Bus (USB) Specific Problems  
 
 power saving mode. press +,  -  or Menu key, the message 
  No 
Component input signal  will appear.    
No Input Signal when you press 
the controls. No picture, the LED light is blue. When you 
press +,  -  or Menu key, the message 
 No Composite input signal  or  No 
Component input signal  will appear.  l Check the signal source Make sure the Computer is not in power saving by moving the 
mouse or pressing any key on the keyboard.    
l Check to make sure Video Source to Composite or Component is powered and playing 
video media.    
l - plug the signal cable 
if necessary.    
l Re - boot the computer or video player.    
The monitor will not fill the entire 
screen. The picture cant fill the height or width of 
the screen. l Due to the non - standard formats of DVDs, the monitor may not show the full screen 
pictures.   
NOTE:  When choosing DVI - D, DisplayPort, HDMI, Composite or Component video,  Auto Adjust  function is not available.
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
USB interface is not working USB peripherals are not working l Check that your monitor is powered ON.    
l    
l    
l Switch off and then turn on the monitor again.    
l Reboot the computer.    
High Speed USB 2.0 interface is 
slow. High Speed USB 2.0 peripherals working 
slowly or not at all. l Check that your computer is USB 2.0 capable.    
l Verify USB 2.0 source on your computer.    
l    
l    
l Reboot the computer.    
COMMON SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Sound No power to Soundbar  -  the power 
indicator is off.   
(built - in DC power supply. i.e. U2410) l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the 
power indicator (blue LED) on the front of the Soundbar is illuminated.   
l Confirm that the power cable from the Soundbar is plugged into the monitor. 
l Confirm that the monitor has power.   
l If the monitor has no power, see  Monitor Specific Troubleshooting  for monitor common 
problem.   
No Sound Soundbar has power  -  power indicator is 
on. l Plug the audio line - in cable into the computers audio out jack.   
l Set all Windows volume controls to their maximum.   
l Play some audio content on the computer (i.e. audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. 
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Computers sound card is used as the 
audio source. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card. 
l Set all Windows volume controls to their midpoints.   
l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio source. 
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
Unbalanced Sound Output Sound from only one side of Soundbar l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card or 
audio source.   
l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Low Volume Volume is too low. l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. 
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (i.e. portable CD player).     
						

							 
 
 
Back to Contents Page  CAUTION:   Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.
Problem   Cause   Solution  
Drive letter is not assigned.  
(Windows XP only)   Conflict with network drive letter. A. Right - click  My Computer  on the desktop, and then click  Manage . Under  Computer Management
click  Desk Management .  
 
B. In the list of drives in the right panel, right - click  Removable Device  and then click 
Letter and Paths.  
 
C. Click  Change , and in the drop - down box, specify a drive letter for the  Removable Device
choosing one that is not assigned to the mapped network drives.  
 
D. Click  OK , ... then click  OK  again  
Drive letter is assigned, but 
the media is not accessible   
  The media needs reformatting.   Right - click the drive in Explorer and choose  Format  from the resulting menu.
The media has been ejected 
during writing or erasing.   Displays the error message, Error copying 
file or folder.  
 
Displays the error message, Cannot write 
folder (folder name) or file (file name), 
during writing, or, Cannot remove folder 
(folder name) or file(file name),. While 
erasing, you cannot write or erase in the 
same folder or file name.  
  Reinsert the media and write or erase again.  
Format the media for writing or erasing the same folder or file name.  
 
Despite the disappearance 
of the pop - up window, the 
media has been ejected 
while the LED was blinking.   
  Although the pop - up window disappears 
during writing, if you eject your media while 
the LED is still blinking, then you cannot 
complete your action on the media.   Format the media for writing or erasing the same folder or file name.  
Cannot format or write on 
the media.   Write protect switch is enabled.   -  protect switch of the media is unlocked.
Card reader is not working USB interface is not working. Check that your monitor is powered on.  
Reconnect the upstream cable from your computer to the monitor.  
Reinsert the media.  
Switch off and then turn on the monitor again.  
Reboot the computer.