Dell R 420 Manual
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7 Technical Specifications ProcessorProcessor typeOne or two Intel Xeon processors E5-2400 and E5-2400 v2 product familyExpansion BusBus typePCI Express Generation 2 and 3Expansion slots using riser card:Riser 1(Slot 1) One half-height, half length x4 link (for single processor) or One half-height, half length x16 link (for two processors)Riser 2(Slot 2) One full-height, half-length x16 linkMemoryArchitecture800 MT/s, 1066 MT/s, 1333 MT/s, or 1600 MT/s DDR3 registered, unbuffered or load-reduced Error Correcting Code (ECC) DIMMsSupport for advanced ECC or memory optimized operationMemory module socketsTwelve 240-pinMemory module capacitiesRDIMMs2 GB (single-rank), 4 GB (single- and dual-rank), 8 GB (dual rank), 16 GB (dual-rank), and 32 GB (quad-rank)UDIMMs2 GB (single-rank) and 4 GB (single- and dual-rank)Minimum RAM2 GB with one processor4 GB with two processorsMaximum RAM192 GB with one processor384 GB with two processorsDrivesHard drivesFour hard-drive systemsUp to four 3.5 inch cabled hard drives Up to four 3.5 inch hot-swappable SAS, SATA, or Nearline SAS hard drives, or 121
DrivesUp to four 2.5 inch hot-swappable SAS, SATA, SAS SSD, SATA SSD, or Nearline SAS hard drives NOTE: Four-hard-drive systems support software RAID. For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC) documentation at dell.com/support/manuals. Eight hard-drive systemsUp to eight 2.5 inch, internal, hot-swappable SAS, SATA, SAS SSD, SATA SSD, or Nearline SAS hard drives in hard-drive slots 0 through 7.Optical driveOne optional slim SATA DVD-ROM drive or DVD+/-RW drive. NOTE: DVD devices are data only. ConnectorsBackNICTwo 10/100/1000 MbpsSerial9-pin, DTE, 16550-compatibleUSBTwo 4-pin, USB 2.0-compliantVideo15-pin VGAiDRAC7One optional 1 GbE EthernetExternal vFlash cardOne flash memory card slot with iDRAC Enterprise card NOTE: The card slot is available for use only if the iDRAC7 Enterprise license is installed on your system. FrontUSBTwo 4-pin, USB 2.0-compliantVideo15-pin VGAInternalUSBOne 4-pin, USB 2.0-compliantInternal Dual SD ModuleTwo optional flash memory card slots with the internal SD module NOTE: One card slot is dedicated for redundancy. VideoVideo typeIntegrated Matrox G200 with iDRAC7Video memory16 MB shared with iDRAC application memory122
Expanded Operating TemperatureNOTE: When operating in the expanded temperature range, system performance may be impacted. NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in the System Event Log. < 10% of annual operating hours5 °C to 40 °C at 5% to 85% RH with 26 °C dew point. NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to 5 °C or up to 40 °C for a maximum of 10% of its annual operating hours. For temperatures between 35 °C and 40 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 175 m above 950 m (1 °F per 319 ft). < 1% of annual operating hours–5 °C to 45 °C at 5% to 90% RH with 26 °C dew point. NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to –5 °C or up to 45 °C for a maximum of 1% of its annual operating hours. For temperatures between 40 °C and 45 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 125 m above 950 m (1 °F per 228 ft). Expanded Operating Temperature Restrictions•Do not perform a cold startup below 5 °C. •Allow processor performance degrade. •Non-redundant power supplies are not supported. •Non Dell qualified peripheral cards and/or peripheral cards are not supported. •Maximum altitude for the operating temperature must be 3050 m (10,000 ft). EnvironmentalNOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. TemperatureMaximum Temperature Gradient (Operating and Storage)20 °C/h (36 °F/h)Storage Temperature Limits–40 °C to 65 °C (–40 °F to 149 °F)Temperature (Continuous Operation)Temperature Ranges (for altitude less than 950 m or 3117 ft)10 °C to 35 °C (50 °F to 95 °F) with no direct sunlight on the equipment.Humidity Percentage Range10% to 80% Relative Humidity with 26 °C (78.8 °F) maximum dew point.Relative Humidity123
EnvironmentalStorage5% to 95% RH with 33 °C (91 °F) maximum dew point. Atmosphere must be non-condensing at all times.Maximum VibrationOperating0.26 Grms at 5 Hz to 350 Hz (all operation orientations).Storage1.87 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).Maximum ShockOperatingOne shock pulse in the positive z axis of 31 G for 2.6 ms in all operational orientations.StorageSix consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.Maximum AltitudeOperating3048 m (10,000 ft).Storage12,000 m (39,370 ft).Operating Altitude De-ratingUp to 35 °C (95 °F)Maximum temperature is reduced by 1 °C/300 m (1 °F/547 ft) above 950 m (3,117 ft).35 °C to 40 °C (95 °F to 104 °F)Maximum temperature is reduced by 1 °C/175 m (1 °F/319 ft) above 950 m (3,117 ft).40 °C to 45 °C (104 °F to 113 °F)Maximum temperature is reduced by 1 °C/125 m (1 °F/228 ft) above 950 m (3,117 ft).Particulate Contamination NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination. If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and/or failures to your equipment, it may be necessary for you to re-mediate the environmental conditions that are causing the damage and/or failures. Re-mediation of environmental conditions will be the responsibility of the customer. Air Filtration NOTE: Applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: Air entering the data center must have MERV11 or MERV13 filtration. Conductive Dust NOTE: Applies to data center and non-data center environments. Air must be free of conductive dust, zinc whiskers, or other conductive particles.Corrosive Dust•Air must be free of corrosive dust.124
EnvironmentalNOTE: Applies to data center and non-data center environments.•Residual dust present in the air must have a deliquescent point less than 60% relative humidity.Gaseous ContaminationNOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.Copper Coupon Corrosion Rate
8 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code is displayed on the LCD. Record the code, then see System Error Messages. Viewing LCD Messages If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the Left and Right buttons to highlight an error number, and press the Select button to view the error. Removing LCD Messages For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display: •Clear the SEL — You can perform this task remotely, but you will lose the event history for the system. •Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system. System Error Messages System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. Some messages are also displayed in an abbreviated form on the system's LCD, if the system includes that feature. NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format in which the messages are displayed. NOTE: If you receive a system message not listed here, check the documentation of the application that was running when the message was displayed or the operating system's documentation for an explanation of the message and recommended action. NOTE: In some messages, a particular system component is identified by name (“”) component number (“”), or location (“bay”). 127
Error CodeMessage InformationAMP0302MessageThe system board current is greater than the upper warning threshold. DetailsSystem board current is outside of the optimum range. Action1.Review system power policy. 2.Check system logs for power related failures. 3.Review system configuration changes. 4.If the issue persists, see Getting Help. AMP0303MessageThe system board current is greater than the upper critical threshold. LCD MessageSystem board current is outside of range. DetailsSystem board current is outside of the optimum range. Action1.Review system power policy. 2.Check system logs for power related failures. 3.Review system configuration changes. 4.If the issue persists, see Getting Help. ASR0000MessageThe watchdog timer expired. DetailsThe operating system or an application failed to communicate within the time-out period. ActionCheck the operating system, application, hardware, and system event log for exception events. ASR0001MessageThe watchdog timer reset the system. DetailsThe operating system or an application failed to communicate within the time-out period. The system was reset. ActionCheck the operating system, application, hardware, and system event log for exception events. ASR0002MessageThe watchdog timer powered off the system. DetailsThe operating system or an application failed to communicate within the time-out period. The system was shut down. ActionCheck the operating system, application, hardware, and system event log for exception events. 128
Error CodeMessage InformationASR0003MessageThe watchdog timer power cycled the system. DetailsThe operating system or an application failed to communicate within the time-out period. The system was power-cycled. ActionCheck the operating system, application, hardware, and system event log for exception events. BAT0002MessageThe system board battery has failed. LCD MessageThe system board battery has failed. Check battery. DetailsThe system board battery is either missing or bad. ActionSee Getting Help. BAT0017MessageThe battery has failed. LCD MessageThe battery has failed. Check battery. DetailsThe battery is either missing, bad, or unable to charge due to thermal issues. ActionCheck system fans. If the problem persists, see Getting Help. CPU0000MessageCPU has an internal error (IERR). LCD MessageCPU has an internal error (IERR). DetailsSystem Event Log and Operating System Logs may indicate that the exception is external to the processor. ActionReview System Event Log and Operating System Logs. If the issue persists, see Getting Help. CPU0001MessageCPU has a thermal trip (over-temperature) event. LCD MessageCPU has a thermal trip. Check CPU heat sink. DetailsThe processor temperature increased beyond the operational range. ActionReview the logs for fan failures. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting Help. CPU0005MessageCPU configuration is unsupported. LCD MessageCPU configuration is unsupported. Check CPU or BIOS revision. DetailsSystem is unable to boot or may run in a degraded state. 129
Error CodeMessage InformationActionReview the technical specifications for supported processor types.CPU0010MessageCPU is throttled. DetailsThe CPU is throttled due to thermal or power conditions. ActionReview system logs for power or thermal exceptions. CPU0023MessageCPU is absent. LCD MessageCPU is absent. Check CPU. ActionVerify processor installation. If present, re-seat the processor. CPU0204MessageCPU voltage is outside of range. LCD MessageCPU voltage is outside of range. Re-seat CPU. DetailsVoltages outside the allowable range may damage electrical components or may cause the system to shutdown. Action1.Turn off the system and remove input power for one minute. 2.Ensure the processor is seated correctly. 3. Reapply input power and turn on the system. 4. If the issue persists, see Getting Help. CPU0700MessageCPU initialization error detected. LCD MessageCPU initialization error detected. Power cycle system. DetailsSystem BIOS was unable to initialize the processor. Action1.Turn off the system and remove input power for one minute. 2. Ensure the processor is seated correctly. 3. Reapply input power and turn on the system. 4.If the issue persists, see Getting Help. CPU0701MessageCPU protocol error detected. LCD MessageCPU protocol error detected. Power cycle system. DetailsSystem event log and operating system logs may indicate that the exception is external to the processor. Action1.Check system and operating system logs for exceptions. If no exceptions are found, continue. 130