Dell M6500 Service Manual
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Dell Precision™ Workstation M6500 Service Manual Working on Your Computer Removing and Replacing Parts Specifications Diagnostics System Setup Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. Information in this document is subject to change without notice. © 2009 -2010 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, and Vostro are trademarks of Dell Inc.; Intel , Pentium, Celeron , and Core are either trademarks or registered trademarks of Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; Microsoft , Windows , Windows Vista , and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe , the Adobe logo, and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries; ATI FirePro is a trademark of Advanced Micro Devices, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. March 2010 Rev. A01
Back to Contents Page Working on Your Computer Dell Precision™ Workstation M6500 Service Manual Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: You have performed the steps in Working on Your Computer. You have read the safety information that shipped with your computer. A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. CAUTION: When you disconnect a cable, pull on its connector or on its pull -tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. NOTE: The color of your computer and certain components may appear differently than shown in this document. To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 2 . Turn off your computer (see Turning Off Your Computer ). 3 . If the computer is connected to a docking device (docked), undock it. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 4 . Disconnect all network cables from the computer. 5 . Disconnect your computer and all attached devices from their electrical outlets. 6 . Where applicable, disconnect any adapters from the computer. 6 . Close the display and turn the computer upside -down on a flat work surface. CAUTION: To avoid damaging the system board, you must remove the main battery before you service the computer.
7. Remove the main Battery. 8. Turn the computer top-side up. 9 . Open the display. 10 . Press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the display. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. 11 . Remove any installed ExpressCards or Smart Cards from the appropriate slots. 12 . Remove the Hard Drive . Recommended Tools The procedures in this document may require the following tools: Small flat-blade screwdriver #0 Phillips screwdriver #1 Phillips screwdriver Small plastic scribe Flash BIOS update program CD Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 . Shut down the operating system: In Windows Vista®: Click Start , then click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down . In Windows® XP: Click Start ® Turn Off Computer ® Turn Off . The computer turns off after the operating system shutdown process is complete. 2 . Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off. After Working Inside Your Computer After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1 . Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
2. Connect any telephone or network cables to your computer. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 3 . Replace the Battery . 4 . Connect your computer and all attached devices to their electrical outlets. 5 . Turn on your computer. Back to Contents Page
Back to Contents Page Removing and Replacing Parts Dell Precision™ Workstation M6500 Service Manual ExpressCard PCMCIA Card Battery Coin-Cell Battery Hard Drive Secondary Hard Drive Wireless Wide Area Network (WWAN) Card Flash Cache Module (FCM) Memory Camera PCMCIA Card Cage Heat Sink Processor System Board SIM Card Media Card Access Panel Hinge Cover Optical Drive Wireless Local Area Network (WLAN) card Wireless Personal Area Network (WPAN) card Keyboard Display Assembly Palm Rest I/O and IEEE 1394 Board Fan Video Card Assembly Back to Contents Page
Back to Contents Page Technical Specifications System Information Memory Audio PC Card Smart Card Display Touchpad Battery Physical Processor Video Communications ExpressCard Ports and Connectors Keyboard Fingerprint Reader (optional) AC Adapter Environmental NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer. System Information Chipset Mobile Intel PM55 Chipset Data bus width 64 bits DRAM bus width dual-channel 64 bits NOTE: You must install memory in pairs for dual- channel mode to work. Processor address bus width 36 bits Flash EPROM SPI 32 Mbits Graphics bus PCI-Express x16 Gen 2 capable PCI bus 32 bits, 33 MHz Processor Types Intel Core i5-520M Dual Core Intel Core i5-540M Dual Core Intel Core i7-620M Dual Core Intel Core i7-740QM Quad Core Intel Core i7-840QM Quad Core Intel Core i7-940XM Quad Core Extreme L1 cache 32 KB instruction, 32 KB data cache per core L2 cache Intel Core i5-520M Dual Core — 3 MB Intel Core i5-540M Dual Core — 3 MB Intel Core i7-620M Dual Core — 4 MB Intel Core i7-740QM Quad Core — 6 MB Intel Core i7-840QM Quad Core — 8 MB Intel Core i7-940XM Quad Core Extreme — 8 MB External bus frequency 1333 MHz Memory
TypeDDR3 Speed 1333 MHz or 1600 MHz NOTE: Intel Core i5/i7 dual-core processors support 1600 MHz and 1333 MHz memory modules, but the memory will operate at 1067 MHz. NOTE: Intel Core i7-920XM Quad-Core processor supports memory frequency up to 1600 MHz. All other Core i7 Quad-Core processors support memory frequency up to 1333 MHz only, even if memory modules of higher frequency are installed. Connectors four SODIMM connectors NOTE: Computers shipped with dual-core processors support a maximum of two memory modules populated in slots A and B. Module capacities 1 GB, 2 GB, 4 GB, and 8GB Minimum memory 2 GB Maximum memory 8 GB running at 1600 MHz 32 GB running at 1333 MHz NOTE: When upgrading or replacing memory modules, you must ensure that the modules are paired and matched in slots A and B first, and then in slots C and D. Video Type discrete Data bus PCI-Express x16 Gen 2 capable Controller and Memory NVIDIA Quadro FX 3800M (1 GB GDDR3 graphics memory) NVIDIA Quadro FX 2800M (1 GB GDDR3 graphics memory) AMD ATI FirePro M7820 (1 GB GDDR5 graphics memory) Output 15 -pin video connector dual mode DisplayPort connector Audio Type two-channel Intel High Definition Audio Controller IDT 92HD81B Stereo conversion 24 -bit (analog-to -digital and digital-to - analog) Interfaces: Internal high definition audio codec External microphone connector stereo headphone/external speaker connector Speakers two 2 W speakers
Internal speaker amplifierclass AB, 2 W Stereo BTL speaker amplifier Volume controls volume up, volume down, and mute buttons Communications Network adapter 10/100/1000 Mbps Broadcom NetXtreme 5761E Gigabit Ethernet Controller Wireless internal WLAN, WWAN, Bluetooth, and UWB wireless support (if optional cards are purchased) PC Card NOTE: The PC Card slot is designed only for PC Cards. It does NOT support ExpressCards. CardBus controller Texas Instruments PCI 8412 PC Card connector one (supports Type I or Type II card) Cards supported 3.3 V and 5 V PC Card connector size 80 pins ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. ExpressCard connector ExpressCard slot (USB and PCI-Express based interfaces) Cards supported 34 mm and 54 mm Smart Card Read/write capabilities supports ISO-7816-3 (asynchronous and synchronous Type I and II), ISO7816 -12 Cards supported 1.8 V, 3 V, and 5 V Program technology supported java cards Interface speed 9600–115, 200 bps EMV level level 1 certified WHQL certification PC/SC Ports and Connectors Audio microphone connector stereo headphone/external speaker connector Video 15 -pin video connector dual-mode DisplayPort connector Network adapter RJ-45 connector USB one USB 2.0-compliant connector
one eSATA/USB 2.0-compliant connector two USB 3.0-compliant connectors Memory card reader 8-in-1 memory card reader supporting SD, SDIO, Hi -density SD, Hi -capacity SD, XD, MS, MS -Pro, MMC, Mini -MMC, and MMC+ cards Mini Card two full-height mini card slots two half -height mini-card slots CardBus/PCMCIA slot supports Type I and Type II cards IEEE 1394 Texas Instruments PCI 8412 controller, powered 6-pin connector E-family docking connector 144-pin docking connector Display Type (active -matrix TFT) 17 inches, WXGA+, LED 17 inches, WUXGA, LED, RGB, or RGB edge - to -edge glass Active area (X/Y) 367.3 mm x 229.5 mm Dimensions: Height: WXGA+/WUXGA 245 mm (9.64 inches) WUXGA 248 mm (9.76 inches) Width (WXGA+/WUXGA) 383 mm (15.08 inches) Diagonal 432 mm (17.00 inches) Maximum resolutions and brightness: WXGA+ 1440 x 900 at 262 K colors, 220 nits WUXGA 1920 x 1200 at 262 K colors, 300 nits WUXGA RGB 1920 x 1200 at 16.7 M colors, 300 nits Operating angle 0° (closed) to 152° Refresh rate 60 Hz Viewing angles: WXGA+ Horizontal 40°/40° WXGA+ Vertical 15°/30° WUXGA Horizontal 60°/60° WUXGA Vertical 45°/45° Pixel pitch: WXGA+ 0.191 mm WUXGA 0.225 mm Keyboard Number of keys United States: 101 keys United Kingdom: 102 keys Brazil: 104 keys Japan: 105 keys
LayoutQWERTY/AZERTY/Kanji Touchpad Resolution: X axis 57.52 units per mm Y axis 78.12 units per mm Active Area: X axis 80.0 mm (3.14 inches) Y axis 47.11 mm (1.85 inches) Fingerprint Reader (Optional) Type swipe fingerprint sensor, FIPS 140-2 / FIPS 201 Battery Type 9-cell smart lithium ion (90 W/hr) Charge time with computer off approximately 1 hour to 80% capacity Operating time battery operating time varies depending on operating conditions and can be significantly reduced under certain power- intensive conditions. Life span approximately 300 charge/discharge cycles Dimensions: Depth 85 mm (3.35 inches) Height 23 mm (0.90 inches) Voltage 11.1 V Temperature range: Operating 0 °C to 35 °C (32 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Coin-cell battery 3 V CR2032 lithium AC Adapter Type: Slim 210 W or 240 W Standard 210 W Input voltage 100–240 VAC Input current (maximum): Slim 3.5 A Standard 3.2 A Input frequency 50 Hz–60 Hz Output current: