Dell Lto5 Manual

Chapter 6  Troubleshooting Guide
Understanding LED Sequences
LTO-5 Tape Drive User’s Guide67
Ta p e  F L A S H E S
 
Ta p e  F L A S H E SThe drive believes the current 
tape or the tape just ejected is 
faulty.Unload the tape cartridge. 
Make sure that you are 
using the correct format 
cartridge; an Ultrium data 
cartridge or Ultrium 
Universal Cleaning Cartridge 
(see table 3
 on page 31)
Reload the cartridge. If the 
Ta p e  L E D still flashes or 
starts flashing during the 
next backup, load a new...

Chapter 6  Troubleshooting Guide
Understanding LED Sequences
68LTO-5 Tape Drive User’s Guide
Drive FLASHES
 
Drive FLASHESThe drive mechanism has 
detected an error.Load a new cartridge. If the 
error persists, power cycle or 
reset the drive.
If the Drive LED remains on, 
call for service.
Drive, Tape, and 
Ready FLASH
 
Drive, Tape, 
and Ready 
FLASHThere is a firmware download 
problem.Insert a cartridge to clear the 
LED sequence. If the 
condition persists, call for 
service.
Drive and Ready 
ON...

Chapter 6  Troubleshooting Guide
Understanding LED Sequences
LTO-5 Tape Drive User’s Guide69
Encryption LED, LTO-5 
Ta p e  D r i v e
The encryption LED can be blue or amber, as described in the following 
table. The state of the other LEDs depends upon the activity, as 
described below.
ON (blue or amber) – at power on OFF – drive is idle with no encryption 
key OFF with Ready LED flashing – drive is reading/writing unencrypted 
data or unloading cartridge ON (blue) - drive is idle with encryption key...

Chapter 6  Troubleshooting Guide
Problems with cartridges
70LTO-5 Tape Drive User’s Guide
Note:The Encryption LED only functions if you are using backup 
software that supports hardware encryption and this feature is 
enabled in the backup application. See http://www.hp.com/go/
connect for backup application compatibility.
Problems with cartridges
If you experience any problems using a tape cartridges, check:
• The cartridge case is intact and that it contains no splits, cracks or 
damage.
• The...

Chapter 6  Troubleshooting Guide
Problems with cartridges
LTO-5 Tape Drive User’s Guide71
communication with the product or a rogue application can prevent 
the software from unloading the tape.
Caution:This can take several minutes in many cases. Ensure 
that drive activity has stopped before continuing on 
(waiting 10 minutes is a good rule of thumb). It is 
important that you allow sufficient time for the drive to 
complete rewinding the cartridge. If you interrupt it, 
you may damage the media or the...

Chapter 6  Troubleshooting Guide
Encryption Troubleshooting
72LTO-5 Tape Drive User’s Guide
9If the cartridge is still jammed, the tape drive has failed. Contact 
customer support at http://www.quantum.com/support.
Encryption Troubleshooting
• Ensure that you are using an LTO-5 tape drive and Ultrium 3TB or 
1.6TB media, respectively.
• Ensure that your software supports hardware encryption. It may be 
necessary to update the software. Consult your software vendor for 
more information.
• Ensure that the...

LTO-5 Tape Drive User’s Guide73
Appendix A
Installation Checklists
Use the following quick-start checklists to get your tape drive up and 
running as quickly as possible:
•Internal LTO-5 Tape Drive Quick Start
•Ta b l e t o p  LT O - 5  Ta p e  D r i v e  Q u i c k  S t a r t
Internal LTO-5 Tape Drive Quick Start 
Use the following quick-start procedure to install the internal LTO-5 Tape 
Drive. Print this page and check each step as you complete it. If you need 
more information about a step, see the...

Appendix A  Installation Checklists
Tabletop LTO-5 Tape Drive Quick Start
74LTO-5 Tape Drive User’s Guide
Tabletop LTO-5 Tape Drive Quick Start
Use the following quick-start procedure to install tabletop LTO-5 Tape 
Drive. Print this page and check each step as you complete it. If you 
need more information about a step, see the subsection referenced in 
the step.
‰3Connect a serial-attached SCSI (SAS) interface cable to the drive.
See Connecting the Internal Half-Height Drive Interfaces
 on page 11 and...

LTO-5 Tape Drive User’s Guide75
Appendix B
Disposal of Electrical & Electronic 
Equipment
This symbol on the LTO-5 Tape Drive or on its packaging 
indicates that the tape drive should not be disposed of 
with your other waste materials. Instead, it should be 
submitted to a designated collection point for the 
recycling of electrical and electronic equipment. The 
separate collection and recycling of your waste equipment 
at the time of disposal helps conserve natural resources 
and ensures that the...

Appendix B  Disposal of Electrical & Electronic Equipment
76LTO-5 Tape Drive User’s Guide