Dell Inspiron 7500 Reference And Troubleshooting Guide

support.dell.comBasic Troubleshooting3-27
5.Run the parallel printer’s self-test.
Does the self-test complete successfully?
Yes. Go to step 6.
No. The printer is probably defective. If you bought the printer from Dell, call Dell 
for technical assistance. (See Chapter 5, “Getting Help,” for instructions.) If you 
purchased the printer elsewhere, take it to one of the manufacturer’s authorized 
service centers for repair.
6.Attempt another print operation on the parallel printer.
Does the print operation...

3-28Dell Inspiron 7500 System Reference and Troubleshooting GuideTroubleshooting the Infrared Port        
This section provides a procedure for troubleshooting the computer’s infrared (IR) 
port. 
Make a copy of the Diagnostics Checklist found in Chapter 5, “Getting Help,” and fill it 
out as you perform the following steps:
1.Check the setting for the Infrared Port option in the System Devices menu of 
the Setup program. 
For information on the Setup program, see Chapter 2, “Customizing System...

support.dell.comBasic Troubleshooting3-29
2.Do the tests complete successfully?
Yes. The controller is functioning properly. If the problem persists, call Dell for 
technical assistance. (See Chapter 5, “Getting Help,” for instructions.)
No. Go to step 3.
3.Insert your diagnostics diskette into drive A, reboot the computer, and run the 
Mouse test in the Pointing Devices device group in the Dell Diagnostics. (See 
“Running the Dell Diagnostics” found later in this chapter.) The Mouse test 
checks the...

3-30Dell Inspiron 7500 System Reference and Troubleshooting Guide
The Dell Diagnostics provides a series of menus and options from which you choose 
particular device groups or subtests. You can also control the sequence in which the 
tests are run. The diagnostic device groups or subtests also have these helpful 
features: •
Options that let you run tests individually or collectively •
An option that allows you to choose the number of times a device group or 
subtest is repeated •
The ability to display...

support.dell.comBasic Troubleshooting3-31
For a quick check of your system, select Quickly Test All Devices. This option runs 
only the subtests that do not require user interaction and that do not take a long time 
to run. Dell recommends that you choose this option first to increase the odds of   
tracing the source of the problem quickly. For a thorough check of your system,    
select Fully Test All Devices. To check a particular area of your system, select    
Select Devices to Test.
To select an...

3-32Dell Inspiron 7500 System Reference and Troubleshooting GuideFigure 3-2.  Dell Diagnostics Main Screen 
Do not be concerned if the Device Groups area does not list the names of all the 
components or devices you know are part of your computer. For example, you will not 
see a mouse listed, although you know one is attached to your computer. If you select 
the Pointing Devices device group, Mouse is listed under Devices for Highlighted 
Group. Similarly, you can test your printer connection through...

support.dell.comBasic Troubleshooting3-33Keys
Keys explains the functions of all the keystrokes that can be used in the Dell 
Diagnostics.Device Group
Device Group describes the device group that is presently highlighted in the Device 
Groups list on the main menu screen. It also provides reasoning for using some 
tests. Device
Device is the educational section of the online Help. It describes the function          
and purpose of the highlighted device in the Device Groups area. For example,       
the...

3-34Dell Inspiron 7500 System Reference and Troubleshooting Guide 

support.dell.comInstalling System Software4-1CHAPTER 4
Installing System Software
This document explains how to install/reinstall Dell device drivers and utilities on your 
Dell computer running the Microsoft Windows 98 Second Edition operating system or 
the Microsoft Windows NT operating system. You may need to use this document 
under the following conditions:•
You are reinstalling the version of the Windows operating system that came with 
your computer, and you need to reinstall the drivers and...

4-2Dell Inspiron 7500 System Reference and Troubleshooting Guide
8.Label a blank, high-density diskette as instructed, insert the diskette into the 
diskette drive, and then click OK.
9.Follow the prompts on your screen to complete the installation.Installing Drivers and Utilities for
Windows 98
This section explains how to install/reinstall device drivers and utilities on your Dell 
computer running the Microsoft Windows 98 Second Edition operating system.
To install the system software, you need the...