Dell Inspiron 7500 Reference And Troubleshooting Guide

support.dell.comInstalling System Software4-13Installing the Internal Modem Driver (Optional)
The modem driver allows you to customize the operation of your optional internal 
modem.NOTICE: Do not install this driver if the computer does not have an internal 
modem installed.
NOTE: The internal modem is not available in all regions.
1.Log on as Administrator.
2.Insert the System Software CD into the CD-ROM drive.
3.Double-click the My Computer icon, and then double-click the CD-ROM drive 
icon....

4-14Dell Inspiron 7500 System Reference and Troubleshooting Guide
6.Left-click Copy Here.
7.Double-click the 7500help icon to access the system Help.Downloading Help From the Support Web Site
To download the system Help from http://support.dell.com, perform the following 
steps:
1.Click Support Your Dell.
2.Type your service tag sequence, if available, click Submit, and go to step 5. 
If the service tag is not available, go to step 3.
3.Click Inspiron Notebooks. 
4.Click 7500. 
5.Click Dell Documents...

support.dell.comGetting Help5-1CHAPTER 5
Getting Help
This chapter describes the tools Dell provides to help you when you have a problem 
with your computer. It also tells you when and how to call Dell for technical or 
customer assistance.                                                    Technical Assistance    
If you need assistance with a technical problem, perform the following steps:
1.Complete the troubleshooting checks in Chapter 3, “Basic Troubleshooting.”
2.Run the Dell Diagnostics as...

5-2Dell Inspiron 7500 System Reference and Troubleshooting GuideHelp Tools
Dell provides a number of tools to assist you. These tools are described in the 
following subsections.
NOTE: Some of the following tools are not always available in all locations outside the 
continental U.S. Please call your local Dell representative for information on 
availability.World Wide Web
The Internet is your most powerful tool for obtaining information about your computer 
and other Dell products. Through the Internet,...

support.dell.comGetting Help5-3•
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous
, and use your e-mail address as your password. •
Electronic Support Service
[email protected] 
[email protected] (for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)•
Electronic Quote Service
[email protected]
[email protected] (for Asian/Pacific countries only)•
Electronic Information Service
[email protected] Service
Dell’s automated technical support...

5-4Dell Inspiron 7500 System Reference and Troubleshooting GuideAutomated Order-Status System
You can call this automated service to check on the status of any Dell products that 
you have ordered. A recording prompts you for the information needed to locate and 
report on your order. For the telephone number to call, refer to “Dell Contact 
Numbers” found later in this chapter. Technical Support Service
Dell’s industry-leading hardware technical-support service is available 24 hours a day, 
seven days a...

support.dell.comGetting Help5-5
2.Include a copy of the invoice and a letter describing the reason for the return.
3.Include a copy of the Diagnostics Checklist indicating the tests you have run and 
any error messages reported by the Dell Diagnostics.
4.Include any accessories that belong with the item(s) being returned (power 
cables, software diskettes, guides, and so on) if the return is for credit.
5.Pack the equipment to be returned in the original (or equivalent) packing 
materials.
You are...

5-6Dell Inspiron 7500 System Reference and Troubleshooting GuideFigure 5-1.  Diagnostics Checklist
Name: ______________________________________________________________Date:  ______________________
Address: ________________________________________________________Phone number:  _________________
Service tag (bar code on the back of the computer):  _________________________________________________
Express Service Code:  ___________________________________________________________________________
Return...

support.dell.comGetting Help5-7Dell Contact Numbers             
When you need to contact Dell, use the telephone numbers and codes provided         
in Tables 5-1 and 5-2. Table 5-1 provides the various codes required to make            
long-distance and international calls. Table 5-2 provides local telephone numbers,   
area codes, and toll-free numbers, if applicable, for each department or service      
available in various countries around the world. If you are making a direct-dialed call to 
a...

5-8Dell Inspiron 7500 System Reference and Troubleshooting GuideTable 5-1.  International Dialing Codes
Country (City)International
Access CodeCountry CodeCity Code
Australia (Sydney)0011612
Austria (Vienna)900431
Belgium (Brussels)00322
Brunei—673—
Canada (North York, Ontario)011—Not required
Chile (Santiago)—562
China (Xiamen)—86592
Czech Republic (Prague)004202
Denmark (Horsholm)00945Not required
Finland (Helsinki)9903589
France (Paris) (Montpellier)0033(1) (4)
Germany (Langen)00496103
Hong...