Dell H 625 Cdw Manual

Maintaining Your Printer |351
WARNING:
• Two people are required to lift the printer.
NOTE:
•If you move the printer over a long distance, remove the toner cartridges from the printer to 
prevent toner from spilling, and then pack the  printer into a box. See "Replacing the Toner 
Cartridges."
Removing Options
If the printer location needs to change or the printer and the optional 550-sheet feeder 
need to be shipped to a new location, the optional 550-sheet feeder must be removed 
from the...

352| Maintaining Your Printer
2Slide the lock switch of the optional 550-sheet feeder to the unlock position.
3 Gently lift the printer off the optional 550-sheet feeder, and then place it on a level 
surface.
WARNING:
• Two people are required to lift the printer.
4 Connect all the cables into the rear of the printer, and then turn on the printer. 

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7
Troubleshooting 

354|Troubleshooting
Tr o u b l e s h o o t i n g
Clearing Jams
NOTE:
•Careful selection of appropriate print media and pr oper loading allow you to avoid paper jams. See 
"Print Media Guidelines."
Identifying the Location of Paper Jams
CAUTION:
• Do not attempt to clear any jams using tools or instruments. This may permanently damage the 
printer.
The following illustration shows where paper jams may occur along the print media 
path.
1 Duplex Automatic Document Feeder (DADF)
2 Fusing Unit...

Troubleshooting |355
Clearing Paper Jams From the DADF
When a document gets jammed inside the DADF, remove the jammed documents with 
the following procedures.
NOTE:
•To prevent document jams, use the document  glass for thick, thin, or mixed documents.
• To resolve the error displayed on the touch panel, you must  clear all print media from the print 
media path.
Clearing Documents From the Document Feed Area and Document Exit 
Area
1 Remove the remaining documents from the DADF.
2 Open the DADF cover....

356|Troubleshooting
5Remove any jammed documents from the document output tray.
6 Close the DADF cover, and then load the documents back into the DADF.
7 Ta p   Start .
Clearing Documents From In side the DADF Chute Cover
If you cannot remove the jammed document fr om the document output tray or cannot 
find any jammed documents, open the DADF chute cover and remove the jammed 
documents from there.
1 Open the document cover. 

Tr o u b l e s h o o t i n g |357
2Pull the tab to open the DADF chute cover and hold it open.
3 Remove the document from inside the DADF chute cover by carefully pulling it to 
the left.
4 Gently close the DADF chute cover.
5 Close the document cover, and then load the documents back into the DADF.
6 Ta p   Start .
Clearing Paper Jams From the Multipurpose Feeder (MPF) and 
Tr a y 1
NOTE:
•To resolve the error displayed on the touch panel, you must  clear all print media from the print 
media path. 

358|Troubleshooting
1Gently pull and open the MPF. If the MPF is already open and is being used, remove 
the remaining paper loaded on the MPF.
2 Grasp both sides of the MPF, and then pull it out of the printer.
3 Pull tray1 out of the printer. 

Tr o u b l e s h o o t i n g |359
4Remove the jammed paper.
5 Insert tray1 into the printer, and then push until it stops.
6 Insert the MPF into the printer, and then load the paper back on the MPF.
7 Ta p   Start .
Clearing Paper Jams From Inside the Rear Cover
NOTE:
•To resolve the error displayed on the touch panel, you must  clear all print media from the print 
media path. 

360|Troubleshooting
Clearing Paper Jams From the Fusing Unit
1Pull up the handle lever of the rear cover, and then open the rear cover.
2 Remove the jammed paper from below the fusing unit.
3 Pull the tab that is located above the fusing unit and hold the part open.
4 Remove the jammed paper.