Dell Axim X5 Pocket Pc Users Guide
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www.dell.com | support.dell.com Appendix141 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20We b s i t e : support.euro.dell.com E-mail (Technical Support): (Enterprise): [email protected] (Latitude): [email protected] (Inspiron): [email protected] (Dimension): [email protected] (OptiPlex): [email protected] (Dell Precision): [email protected] m Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home/Small Business Customer Care020 674 42 00 Relational Customer Care 020 674 4325 Home/Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home/Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
www.dell.com | support.dell.com 142Appendix New Zealand International Access Code: 00 Country Code: 64E-mail (New Zealand): [email protected] E-mail (Australia): [email protected] Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566 Norway (Lysaker) International Access Code: 00 Country Code: 47We b s i t e : support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers): [email protected] Technical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Country (City) International Access Code Country Code City CodeD e pa rt me n t Na m e o r S e r v ic e Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
www.dell.com | support.dell.com Appendix143 Singapore (Singapore) International Access Code: 005 Country Code: 65Technical Support toll- free: 800 6011 051 Customer Service (Penang, Malaysia)604 633 4949 Tr a n s a c t i o n S a l e s t o l l - free: 800 6011 054 Corporate Sales toll- free: 800 6011 053 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/es/es/email dell/ Home and Small Business Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
www.dell.com | support.dell.com 144Appendix Sweden (Upplands Va s b y ) International Access Code: 00 Country Code: 46 City Code: 8We b s i t e : support.euro.dell.com E-mail: [email protected] E-mail Support for Latitude and Inspiron: [email protected] E-mail Support for OptiPlex: [email protected] E-mail Support for Servers: [email protected] Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care08 587 70 527 Employee Purchase Program (EPP) Support20 140 14 44 Fax Technical Support 08 590 05 594 Sales 08 590 05 185 Country (City) International Access Code Country Code City CodeD e pa rt me n t Na m e o r S e r v ic e Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
www.dell.com | support.dell.com Appendix145 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22We b s i t e : support.euro.dell.com E-mail: [email protected] E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/email dell/ Technical Support (Home and Small Business)0844 811 411 Technical Support (Corporate) 0844 822 844 Customer Care (Home and Small Business)0848 802 202 Customer Care (Corporate) 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Turks and Caicos IslandsGeneral Support toll-free: 1-866-540- 3355 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
www.dell.com | support.dell.com 146Appendix U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344We b s i t e : support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail: [email protected] Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])0870 908 0500 Technical Support (direct/PAD and general)0870 908 0800 Global Accounts Customer Care 01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts (500–5000 employees) Customer Care0870 906 0010 Central Government Customer Care01344 373 193 Local Government & Education Customer Care01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860 456 Country (City) International Access Code Country Code City CodeD e pa rt me n t Na m e o r S e r v ic e Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
www.dell.com | support.dell.com Appendix147 U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1Automated Order-Status Service toll-free: 1-800-433- 9014 AutoTech (portable and desktop computers)toll-free: 1-800-247- 9362 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624- 9896 Customer Service toll-free: 1-800-624- 9897 DellNet™ Service and Support toll-free: 1-877-Dell- net (1-877-335-5638) Employee Purchase Program (EPP) Customerstoll-free: 1-800-695- 8133 Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) toll-free: 1-877-577- 3355 Financial Services (Dell Preferred Accounts [DPA])toll-free: 1-800-283- 2210 Business Customer Service and Technical Supporttoll-free: 1-800-822- 8965 Employee Purchase Program (EPP) Customerstoll-free: 1-800-695- 8133 Projectors Technical Support toll-free: 1-877-459- 7298 Public (government, education, and healthcare) Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers
www.dell.com | support.dell.com 148Appendix Country (City) International Access Code Country Code City CodeD e pa rt me n t Na m e o r S e r v ic e Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers Customer Service and Technical Supporttoll-free: 1-800-456- 3355 Employee Purchase Program (EPP) Customerstoll-free: 1-800-234- 1490 Dell Sales toll-free: 1-800-289- 3355 or toll-free: 1-800- 879-3355 Dell Outlet Store (Dell refurbished computers)toll-free: 1-888-798- 7561 Software and Peripherals Sales toll-free: 1-800-671- 3355 Spare Parts Sales toll-free: 1-800-357- 3355 Extended Service and Warranty Salestoll-free: 1-800-247- 4618 Fax toll-free: 1-800-727- 8320 Dell Services for the Deaf, Hard- of-Hearing, or Speech-Impairedtoll-free: 1-877- DELLTTY (1-877-335-5889)
www.dell.com | support.dell.com Limited Warranties and Return Policy149 Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, the manufacturer guarantee for Latin America and the Caribbean, and the Intel ® Pe n t iu m® and Celeron® warranty for the U.S. and Canada. Limited Warranty for Dell-Branded Hardware Products (U.S. Only) What is covered by this limited warranty? This limited warranty covers defects in materials and workmanship in your—our end-user customers—Dell-branded hardware products, including Dell-branded peripheral products. What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software • Non-Dell-branded and Solution Provider Direct products and accessories • Problems that result from: – External causes such as accident, abuse, misuse, or problems with electrical power – Servicing not authorized by Dell – Usage that is not in accordance with product instructions – Failure to follow the product instructions or failure to perform preventive maintenance – Problems caused by using accessories, parts, or components not supplied by Dell • Products with missing or altered Service Tags or serial numbers • Products for which Dell has not received payment
www.dell.com | support.dell.com 150Limited Warranties and Return Policy THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELLS RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD- PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. How long does this limited warranty last? This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.