DELL 3330dn User Manual

							3Press the down arrow button until Reports appears, and then press .
4Press the down arrow button until Print Directory appears, and then press .
After the directory list prints, Ready appears.
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1Turn the printer off.
2Hold down  and the right arrow button while turning the printer on.
3Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
4Press the down arrow button until Prt Quality Pgs appears, and then press .
The print quality test pages print.
5Press the down arrow button until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Canceling a print job
Canceling a print job from the printer control panel
If the job is formatting or already printing, and Cancel a job appears on the first line of the display:
1Press the arrow buttons until Cancel appears.
A list of jobs appears.
2Press the arrow buttons until  appears next to the job you want to cancel, and then press .
Note: Once a p rint job is sent, to e asily cance l a job , press 
. The Stopped screen appears. Press the arrow buttons
until 
Cancel a job appears, and then press .
Canceling a print job from the computer
To cancel a print job, do one of the following:
For Windows users
1Click , or click Start and then click Run.
2In the Start Search or Run box, type control printers.
3Press Enter, or click OK.
The printer folder opens.
4Double-click the printer icon.
Printing
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							5Select the job to cancel.
6From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1Double-click the printer icon.
A list of print jobs appears in the printer window.
2Select a job to cancel.
3From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5 or later:
1From the Apple menu, choose System Preferences.
2Click Print & Fax, and then double-click the printer icon.
3From the printer window, select the job to cancel.
4From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1From the Go menu, choose Applications.
2Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3Double-click the printer icon.
4From the printer window, select the job to cancel.
5From the icon bar at the top of the window, click the Delete icon.
Printing
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							Clearing jams
By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For
more information, see “Avoiding jams” on page 63. If jams do occur, follow the steps outlined in this chapter.
Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser.
To resolve the jam messages, you must clear the entire paper path, and press 
 to clear the message and resume
printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the
Auto setting does not guarantee the page will print.
Note: Auto is the Jam recovery factory default setting. The printer reprints jammed pages unless the memory required
to hold the pages is needed for other printer tasks.
Avoiding jams
The following hints can help you avoid jams:
Paper tray recommendations
Make sure the paper lies flat in the paper tray.
Do not remove the paper tray while the printer is printing.
Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Make sure the guides in the paper tray or the manual feeder are properly positioned and are not pressing too
tightly against the paper or envelopes.
Push the paper tray in firmly after loading paper.
Paper recommendations
Use only recommended paper or specialty media.
Do not load wrinkled, creased, damp, bent, or curled paper.
Flex, fan, and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Make sure all sizes and types are set correctly in the printer control panel menus.
Store paper per the manufacturer's recommendations.
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							Accessing jam areas
Open doors and remove trays to access jam areas. The following illustration shows possible jam areas:
Access pointDescription
1Standard exit bin
2Front door
3Multipurpose feeder door
4Standard tray (Tray 1)
5Optional tray (Tray 2)
6Push button to open the front door. Inside this door is the unit housing the toner cartridge and
photoconductor kit.
7Rear door
Jam message numbers and how to access each jam
Jam numberTo access the jam
200Try one or more of the following:
Remove Tray 1.
Open the front door, and then remove the photoconductor kit.
201Open the front door, and then remove the photoconductor kit.
202Open the front door, and then open the rear door.
231Open the front door, and then open the rear door.
Note: For alternative access to the jam, remove Tray 1, and then press the lever.
233Remove Tray 1, and then depress the lever.
Note: For alternative access to the jam, open the front door, and then open the rear door.
234Try one or more of the following:
Open the front door, and then open the rear door.
Remove Tray 1, and then press the lever.
235Remove the jam from the standard exit bin.
242Remove Tray 2.
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							Jam numberTo access the jam
251Try one or more of the following:
If the sheet is visible in the multipurpose feeder, gently pull it from the front of the
multipurpose feeder.
If it is not visible, open the front door, and then remove the unit. Lift the flap at the front of
the printer, and then remove any jammed sheets.
200 paper jam
1Remove the tray from the printer.
2Remove the jam if you see it here.
3If you do not see it, open the front door, and then remove the photoconductor kit and toner cartridge (unit).
Note: When the photoconductor kit and toner cartridge are together, they are called a unit.
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							4Lift the flap in front of the printer, and remove any jammed sheets.
5Align and insert the unit.
6Close the front door.
7Insert the tray.
8Press .
201 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Open the front door, and then remove the unit.
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							2Lift the flap in front of the printer, and then remove any jammed sheets.
3Align and insert the unit.
4Close the front door.
5Press .
202 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Open the front door, and then remove the unit.
2Lift the flap in front of the printer, and then remove any jammed sheets.
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							3Open the rear door.
4Remove the jam.
5Close the rear door.
6Close the front door.
7Press .
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							231 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Open the front door.
2Open the rear door.
3Remove the jam.
4Close the rear door.
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							5Close the front door.
6Press .
If this does not clear the jam, complete the steps in “233 paper jam” on page 70.
233 paper jam
1Remove the tray from the printer.
2Locate the lever shown. Pull the lever down to release the jam.
3Pull the jammed sheets from the duplex area.
4Insert the tray.
5Press .
If this does not clear the jam, complete the steps in “231 paper jam” on page 69.
234 paper jam
A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove
the jammed sheets, complete all the steps in:
“231 paper jam” on page 69
“233 paper jam” on page 70
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