DELL 2350dn User Manual

							You are using paper that does not meet the printer specifications.
The toner cartridge is low on toner.
The toner cartridge is defective.
Try the following:Select a different Toner Darkness 1
 setting before sending the job to print.
Load paper from a new package.
Avoid textured paper with rough finishes.
Ensure that the paper you load in the trays is not damp.
Replace the toner cartridge.
Print is too dark, or the background is gray.The Toner Darkness 1
 setting is too dark.
The toner cartridge is worn or defective.
Try the following:Select a different Toner Darkness 1
 setting.
Replace the toner cartridge.
White lines appear on the page. 
						

							The printhead lens is dirty.
The toner cartridge is defective.
The fuser2
 is defective.
Try the following:Clean the printhead lens.
Replace the toner cartridge.
Replace the fuser 2
.
Streaked horizontal lines appear on the page.The toner cartridge may be defective, empty, or worn.
The fuser2
 may be worn or defective.
Try the following:Replace the toner cartridge.
Replace the fuser 2
.
Streaked vertical lines appear on the page.Toner is smeared before fusing to the paper.
The toner cartridge is defective. 
						

							Try the following:If the paper is stiff, try feeding from another tray or the multipurpose feeder.
Replace the toner cartridge.
The page contains print irregularities.Paper has absorbed moisture due to high humidity.
You are using paper that does not meet the printer specifications.
The fuser2
 is worn or defective.
Try the following:Load paper from a fresh package into the paper tray.
Avoid textured paper with rough finishes.
Ensure that the  Paper Type setting matches the paper loaded in the tray.
Replace the fuser 2
.
The transparency print quality is poor. (Print has inappropriate light or dark spots, toner
is smeared, or horizontal or vertical light bands appear.)
You are using transparencies that do not meet the printer specifications.
The Paper Type  setting is set to something other than Transparency.
Try the following: 
						

							Use only transparencies recommended by Dell.
Ensure that the  Paper Type setting is Transparency.
Toner specks appear on the page.The toner cartridge is defective.
The fuser2
 is worn or defective.
Toner is in the paper path.
Try the following:Replace the toner cartridge.
Replace the fuser 2
.
Call for service.
Toner rubs off the paper easily when you handle the sheets.The Paper Texture  setting is wrong for the type of paper or specialty media you are using.
The Paper Weight  setting is wrong for the type of paper or specialty media you are using.
The fuser2
 is worn or defective.
Try the following:Ensure that the  Paper Texture setting matches the paper loaded in the tray. 
						

							Change the Paper Weight  setting to the appropriate weight.
Replace the fuser 2
.
Print density is uneven.The toner cartridge is defective.
Replace the toner cartridge.
Ghost images appear on the page.The Paper Type  is set incorrectly.
The toner level is low.
Try the following:Ensure that the  Paper Type setting matches the paper loaded in the tray.
Replace the toner cartridge.
Print only appears on one side of the page.The toner cartridge is not properly installed.
Remove and reinsert the toner cartridge.
Margins are incorrect.The Paper Size  is set incorrectly. 
						

							Ensure that the  Paper Size setting matches the paper loaded in the tray.
Print is skewed (inappropriately slanted).The guides in the selected tray are not in the correct position for the paper size loaded in the tray.
The multipurpose feeder guides are not in the correct position for the paper size loaded in the feeder.
Try the following:Move the guides in the tray so they rest against the edges of the paper.
Move the multipurpose feeder guides so they rest against the edges of the paper.
Printed pages are blank.The toner cartridge is empty or defective.
Replace the toner cartridge.
Printed pages are solid black.The toner cartridge is defective.
Your printer requires servicing.
Try the following:Replace the toner cartridge. 
						

							Call for service.
Paper curls badly once it prints and exits to the bin.The Paper Texture  setting is wrong for the type of paper or specialty media you are using.
Ensure that the  Paper Texture setting matches the paper loaded in the tray.
1 For more information, see  Quality Mode
.
2 Call a service technician to replace the fuser.
Frequently Asked Questions (FAQ): Mac OS ®
 Features,
Issues, and Solutions
This document provides answers to common questions regarding printing, the printer software, and how the
software interacts with the Macintosh Operating System (OS). Keeping your printer software and computer
system up-to-date minimizes printing issues and ensures the best results from your printer and Mac OS. To
keep your printer software current, visit the Web site of your printer manufacturer, and download the most
recent Web package. To keep your Mac OS current, periodically check for updates at
http://www.info.apple.com/support/downloads.html
.
Mac OS X Features
Why do some applications not print multiple copies as expected? Some applications handle the printing of multiple copies differently. Some versions of Microsoft Word
and Adobe Reader treat multiple copies of a job as a single copy job with multiple pages. The following
features will not work as expected when printing multiple copies using these applications.
Feature Malfunction
Separator Sheets Between Copies A sheet may be added only after the entire job is printed.
Duplex/Print on Both Sides Copies may print on the same sheet.
Multiple Pages per Sheet Copies may print on the same sheet.
Verify Print All copies may be verified before they are printed. 
						

							To print multiple copies of a PDF file with these features, use Apple Preview or Adobe Acrobat Reader
5.
How do I manage network printers? Use MarkVision™ Professional to manage your network printers. This application replaces MarkVision
for Macintosh and is compatible with Mac OS X or higher.
Mac OS X Known Issues and Solutions
How do I format my document to print on custom paper sizes? Use the Page Setup dialog to add a custom paper size to the Paper Size menu.
For Mac OS X version 10.4:
Choose  File 
 Page Setup .
1.
From the Paper Size pop-up menu, choose  Manage Custom Sizes.
2.
From the Custom Page Sizes pane, click  + to create a new custom paper size.
3.
On the list that appears, double-click  Untitled to rename the custom paper size.
4.
Enter the appropriate page size and margins of the custom paper size.
5.
Click  OK to return to the Page Setup dialog.
6.
From the Paper Size pop-up menu, choose the custom paper size you created.
7.
Click  OK.
8.
For Mac OS X version 10.3: Choose  File 
 Page Setup .
1.
2. 
						

							1.
From the Settings pop-up menu, choose  Custom Paper Size.
2.
Click  New, and then enter the appropriate information about the custom paper size.
3.
Click  Save.
NOTE: You must click  Save before  clicking  OK or switching back to the Page Attributes
pane in the Settings pop-up menu.
4.From the Settings pop-up menu, choose  Page Attributes.
5.
From the Paper Size pop-up menu, choose the custom paper size.
6.
This newly added custom paper size is an available option for all print jobs, regardless of the selection
in the “Format for” menu. Another way to use custom paper for print jobs is to choose the source that
contains the custom paper in the “All pages from” pop-up menu on the Paper Feed pane of the Print
dialog.
Why are screen fonts provided? PostScript fonts are stored in the printer. Matching screen fonts let you create documents that use the
PostScript fonts.
Why are there duplicates of some of the screen fonts? The fonts in your printer are not identical to the screen fonts provided by Apple. Dell provides screen
fonts that match the printer fonts. Using these screen fonts allows you to make sure that the printed
output will match what you see on the computer screen.
How do I install screen fonts? Move the fonts you want to use from the /Users/Shared/Dell/Screen Fonts folder to the Library/Fonts
folder in your home directory or at the root of the boot disk. Because most of the preinstalled fonts on
Mac OS X are in /System/Library/Fonts, you can place your new fonts in either of these two locations
without having to move the preexisting ones. The system will find fonts first in your home Library, then
in the Library at the root of the boot disk, and then in /System/Library.
How do I use an external print server when the data mode is TBCP (for printers that support
external print servers)?
Check the Data Mode setting:
1. 
						

							Enter the IP address of the print server into your Web browser.
1.
From the menus at the left of the Web page, choose  Configuration.
2.
From the list of configuration options on the right, choose  AppleTalk.
3.
From the AppleTalk page, choose  Advanced Settings.
4.
From the AppleTalk Advanced Settings page, view the Data Mode pop-up menu. If the menu is
set to IOP/EOP, do not change it. If it is set to TBCP, change it to Raw Mode.
5.
Calling for Service
Before calling for service, check the following:
Is the power cable plugged into the printer?
Is the power cable plugged directly into a properly grounded electrical outlet?
Is your printer properly connected to your computer or network?
Are all other devices attached to your printer plugged in and turned on?
Is the electrical outlet turned off by any switches?
Did a fuse blow?
Has a power outage occurred in your area?
Is a toner cartridge installed in your printer?