DELL 2145cn User Manual

Maintenance | 61
REPLACING THE PAPER TRANSFER BELT
The life of the paper transfer belt is approximately 50,000 black and color 
pages. After the life span of the paper transfer belt is complete, you have to 
replace it.
• The transfer belt-related message appears on the display, telling it is 
time for a replacement.
• The SmartPanel program window appears on the computer telling you 
the paper transfer belt needs to be replaced.
1.Turn the printer off, then wait a few minutes for the printer to cool....

62 | Maintenance
MAINTENANCE PARTS
To avoid print quality and paper feed problems resulting from worn parts, 
and to maintain your printer in top working condition the following condition, 
the following items will need to be replaced after the specified number of 
pages, or when the life span of each item has expired. 
 
It is highly recommend that this maintenance be performed by an authorized 
service provider, dealer or the retailer where you bought the printer. The 
warranty does not cover the...

Troubleshooting |63
troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
• Tips for avoiding paper jams
• Clearing document jams
• Clearing paper jams• Understanding display messages
• Solving other problems
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided. 
When a paper jam occurs, follow the steps outlined on page (see Tips for 
avoiding paper jams on page 63). 
• Follow the procedures on...

64 | Troubleshooting
Exit misfeed
1.Remove any remaining pages from the DADF.
2.Seize the misfeed paper, and remove the paper from the document 
output tray by carefully pulling it to the right using both hands.
3.Load the removed pages back into the DADF.
Roller misfeed
1.Open the scanner lid.
2.Seize the misfeed paper, and remove the paper from the feed area by 
carefully pulling it to the right using both hands.
3.Close the scanner lid. Then load the removed pages back into the 
DADF.
CLEARING PAPER...

Troubleshooting | 65
In the paper feed area 
If paper is jammed in the paper feed area, follow the next steps to release 
the jammed paper. 
1.Using the handle, completely open the front cover.
 
2.Carefully remove the paper by pulling in the direction as shown below. 
Go to step 7.
If you cannot find the jammed paper, or if there is any resistance 
removing the paper, stop pulling, and go to step 3.
3.Close the front cover.4.Pull the tray open. 
5.Remove the jammed paper by gently pulling it straight...

66 | Troubleshooting
In the multi-purpose tray
When you print using the Multi-purpose Tray and the printer detects that 
there is either no paper or that the paper has been improperly loaded, follow 
the next steps to release the jammed paper.
1.Check if the paper is stuck in the feeding area, and if so, pull it out gently 
and slowly.
If you cannot find the jammed paper, or if there is any resistance 
removing the paper, stop pulling and go to step 2.
2.Close the multi-purpose tray.
3.Pull the tray out....

Troubleshooting | 67
In the fuser unit area
If paper is jammed in the fuser unit area, follow the next steps to release the 
jammed paper.
1.Open the scan unit.
2.Open the inner cover using the handle.
 
3.Open the inner cover using the handle on it and carefully take the 
jammed paper out of the printer.4.Pull up the paper jam lever to loose the fusing part of the fuser unit and 
carefully take the jammed paper out of the printer.
5.Press down the paper jam lever to fasten the fusing part.
6.Close the...

68 | Troubleshooting
In the paper exit area
If paper is jammed in the paper exit area, follow the next steps to release 
the jammed paper.
1.If a long portion of the paper is visible, pull it straight out. Open and close 
the front cover firmly. The printer will resume printing.
If you cannot find the jammed paper, or if there is any resistance 
removing the paper, stop pulling and go to step 2.
2.Open the scan unit.
3.Open the cover of reverse unit using the handle on it and carefully take 
the jammed...

Troubleshooting | 69
In the optional tray
If paper is jammed in the optional Tray, follow the next steps to release the 
jammed paper.
1.Pull the optional Tray open. After you pull it all the way out, lift up the 
front part of the tray slightly to release the tray from the printer.
2.If you see the jammed paper, remove the paper from the printer by 
gently pulling it straight out as shown below.
3.Slide the tray back into the printer. 
4.Open the front cover. 5.Pull the jammed paper out in the direction...

70 | Troubleshooting
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the printer’s status 
or errors. Refer to the tables below to understand the messages’ meaning 
and correct the problem if necessary. Messages and their meanings are 
listed in alphabetical order. 
• If the message is not in the table, cycle the power and try the 
printing job again. If the problem persists, call for service.
• Some messages may not appear in the display depending on 
options or...