Dell 1355cnw User Guide

Clearing Jams469
4Lower the fuser release levers to their original position.
5Close the rear cover.
 

470Clearing Jams
Clearing Paper Jams From the Output Tray
 CAUTION: Before performing any of the following procedures, read and follow 
the safety instructions in your Product Information Guide.
 
CAUTION: To prevent electric shock, always turn off the printer and disconnect 
the power cable from the grounded outlet before performing maintenance.
 
CAUTION: To avoid burns, do not clear paper jams immediately after printing. The 
fuser becomes extremely hot during use.
 
NOTE: To resolve the error...

Clearing Jams471
2Lift up the fuser release levers.
3Remove any paper jammed from the back of the printer. If no paper is 
found in the paper path, face the front of the printer and check the output 
tray.
 

472Clearing Jams
4Lift and open the scanner unit.
5Remove any paper jammed out of the output tray. 
 

Clearing Jams473
6Lower and close the scanner unit.
7Lower the fuser release levers to their original position.
 

474Clearing Jams
8Close the rear cover.
 

475
Troubleshooting
 

476
 

Troubleshooting477
27
Troubleshooting
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your 
printer, check each of the following:
• The power cable is connected to the printer, and to a properly grounded 
electrical outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• When your printer is connected to the network with the Ethernet cable, 
the...

478Troubleshooting
Printing Problems
Menu settings changed from 
the operator panel have no 
effect.Settings in the software program, the printer driver, or 
the printer utilities have precedence over the settings 
made on the operator panel.
Change the menu settings from the printer driver, the 
printer utilities, or the software program instead of the 
operator panel.
Problem Action
Job did not print or incorrect 
characters printed.Ensure that 
Ready appears on the operator panel 
before you send a...