Dell 1355cnw User Guide

Clearing Jams459
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Clearing Jams
Careful selection of appropriate print media and proper loading allow you to 
avoid most jams. See Print Media Guidelines on page 189 for more 
information.
 NOTE: Before buying large quantities of any print media, it is recommended that 
you try a sample first.
Avoiding Jams
• Use only recommended print media. See Print Media Guidelines on 
page 189 for more information.
• See Loading Print Media in the Multipurpose Feeder (MPF) on page 202 
and Loading Print Media in...

460Clearing Jams
• Ensure that all cables that connect to the printer are correctly attached.
• Overtightening the guides may cause jams.
Identifying the Location of Paper Jams
 CAUTION: Do not attempt to clear any jams using tools or instruments. This may 
permanently damage the printer. 
The following illustration shows where paper jams may occur along the print 
media path.
1Scanner Unit
2Fu s e r
3Fu s e r  R e l e a s e L e v er
4Rear Cover
123
765
4
 

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Clearing Paper Jams From the ADF
When a document jams while it passes through the Automatic Document 
Feeder (ADF), remove jams in the following procedure.
 CAUTION: Before performing any of the following procedures, read and follow 
the safety instructions in your Product Information Guide.
 
CAUTION: To prevent electric shock, always turn off the printer and disconnect 
the power cable from the grounded outlet before performing maintenance.
 
CAUTION: To avoid burns, do not clear paper...

462Clearing Jams
3If you find it difficult to pull the document, open the document feeder 
tray.
4Remove the jammed document from the document output tray.
 

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5Close the document feeder tray.
6Close the ADF cover, and then load the documents back into the ADF.
 

464Clearing Jams
 NOTE: Ensure that you adjust the document guides before printing a Legal-
size document.
7If you cannot remove the jammed document from the document output 
tray or cannot find any jammed document there, open the document 
output tray.
8Remove the document from the ADF feed roller or the feed area by 
carefully pulling the document in the direction of the arrow shown in the 
following illustration.
 

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Clearing Paper Jams From the Front of the Printer
 CAUTION: Before performing any of the following procedures, read and follow 
the safety instructions in your Product Information Guide.
 
NOTE: To resolve the error displayed on the operator panel, you must clear all print 
media from the print media path.
1Pull the PSI out.
 

466Clearing Jams
2Remove any paper jammed from the front of the printer.
3Replace the PSI in the printer.
 

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Clearing Paper Jams From the Back of the Printer
 CAUTION: Before performing any of the following procedures, read and follow 
the safety instructions in your Product Information Guide.
 
CAUTION: To prevent electric shock, always turn off the printer and disconnect 
the power cable from the grounded outlet before performing maintenance.
 
CAUTION: To avoid burns, do not clear paper jams immediately after printing. The 
fuser becomes extremely hot during use.
 
NOTE: To resolve the error...

468Clearing Jams
2Lift up the fuser release levers.
3Remove any paper jammed from the back of the printer.