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DELL 1350cnw User Manual

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Page 311

Troubleshooting307
Other Problems
Contacting Service
When you call for printer service, be prepared to describe the problem you are 
experiencing or the error message on the display.
You need to know the model of your pr inter type and serial number. See the 
label located inside the si de door of your printer.
Problem Action
Condensation has occurred 
inside the printer. This usually occurs within several hours after you heat 
the room in winter. This also occurs when the printer 
is operating in a...

Page 312

308Troubleshooting
 

Page 313

309
Appendix
 

Page 314

310
 

Page 315

Appendix311
B
Appendix
Dell Technical Support Policy
Technician-assisted technical support requires the cooperation and 
participation of the customer in the  troubleshooting process and provides for 
restoration of the operating system, soft ware program and hardware drivers to 
the original default configuration as  shipped from Dell, as well as the 
verification of appropriate functionalit y of the printer and all Dell-installed 
hardware. In addition to this technici an assisted technical support,...

Page 316

312Appendix
support.euro.dell.com (Europe only)
• Dell Support e-mail addresses [email protected]
[email protected] 
[email protected] (Latin America and Caribbean countries only)
[email protected]
 (Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses [email protected]
 (Asian/Pacific  countries only)
[email protected] (Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your e-mail ad dress as your...

Page 317

Appendix313
Dell provides several online and telephone-based support and service options. 
Availability varies by co untry and product, and some services may not be 
available in your area. To contact De ll for sales, technical support, or 
customer service issues:
1
Visit support.dell.com.
2Verify your country or region in the Choose A Country/Region drop-down 
menu at the bottom of the page. 
3Click Contact Us on the left side of the page.
4Select the appropriate service or support link based on your...

Page 318

314Appendix
 

Page 319

Index315
Index
Numeric
100Base-TX Full-Duplex, 141
100Base-TX Half-Duplex, 141
10Base-T Full-Duplex, 141
10Base-T Half-Duplex, 141
A
A4, 162
A5, 162
About printer, 25
Ad-Hoc, 149
Adjust Altitude, 126, 133, 207, 232
Adjust BTR, 125, 129, 203, 227
Adjust Fuser, 126, 130, 204, 228
Adjusting color registration, 270
Adjusting the Language, 192
Admin Menu, 216
Administrator Password, 151
Advanced Setup, 72
Altitude, 257
Appendix, 311
Apply New Settings Button, 119
Asset Tag Number, 122 Assigning an IP address...

Page 320

316Index
Carbonless copy paper, 157
CCP, 157
Change Password, 233
Changing the settings of menu item, 119
Chart, 231
Chart Print, 210
Clean Developer, 132, 230
Cleaning Inside the Printer, 266
Cleaning the Color Toner  Density (CTD) Sensor, 269
Clearing jam, 277
Clearing Paper Jams From the  Back of the Printer, 280
Clearing Paper Jams From the  Front of the Printer, 279
Clearing Paper Jams From the  Output Tray, 282
Coated, 125-126, 130-131, 204- 205, 227-228
Color Reg Adj, 229
Color Regi Chart, 131...
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