Dell 1320c User Guide
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For customers in the United States, call 800 - WWW - Dell (800 - 999 - 3355). Dell™ provides several online and telephone - based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell™ for sales, technical support, or customer service issues: 1. Visit support.dell.com . 2. Verify your country or region in the Choose A Country/Region drop - down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell™ that is convenient for you. back to contents page NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or in your Dell™ catalog.
back to contents page Installing Printer Drivers Personal Printer Setup Network Printer Setup Troubleshooting Instructions Personal Printer Setup 1. Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator. 2. Press Software Installation to launch the installation software. 3. Select Personal Installation , and then click Next . 4. Click Install . 5. Follow the instructions that appear on the Found New Hardware Wizard dialog box to install the printer driver on your computer. 6. When the Completing the Found New Hardware Wizard dialog box appears, click Finish . 7. Select either Typical Installation or Custom Installation from the installation wizard, and then click Install . If you select Custom Installation , you can select the specific software you want to install. 8. Click Finish to exit the wizard when the Congratulations! screen appears. To print a test page, click Print Test Page to print a test page. USB Printing A local printer is a printer attached to your computer or a print server using a USB. If your printer is attached to a network and not your computer, see "Network Printer Setup" on page 163 . Network Printer Setup Printing and Checking the System Settings Page Before installing the printer driver on your computer, print the System Settings page to check your printers IP address. 1. Print the Printer Settings page. a. Click Start ® All Programs ® Dell Printers ® Additional Color Laser Software ® Status Monitor Console. The Printer Selection dialog box opens. b. Click Dell Color Laser 1320c listed in Printer Name. The Dell Color Laser 1320c Launcher window opens. c. Click the Tool Box button. The Tool Box opens. You can also launch the Tool Box from the printer icon on the taskbar. d. Click the Printer Settings Report tab. e. Select Reports from the list at the left side of the page. The Reports page is displayed. f. Click the Start button for Printer Settings . The printer settings page is printed. 2. Verify the IP address. a. Click Start ® All Programs ® Dell Printers ® Additional Color Laser Software ® Status Monitor Console. The Printer Selection dialog box opens. b. Click Dell Color Laser 1320c listed in Printer Name. The Dell Color Laser 1320c Launcher window opens. c. Click the Tool Box button. The Tool Box opens. You can also launch the Tool Box from the printer icon on the taskbar. d. Click the Printer Settings Report tab. NOTE: If the CD does not automatically launch, click Start ® Run , and then type D:\setup_assist.exe (where D is the drive letter of your CD), and then click OK .
e. Select TCP/IP Settings from the list at the left side of the page. If the IP address is 0.0.0.0 , wait for a few minutes to resolve the IP address automatically, and then display the TCP/IP Settings page again. You can also print and check the printer settings from the Report page. To print the Report page, press and hold the Continue button on the operator panel. Disable Microsoft Windows XP, Windows Vista , Windows Server 2003 (after SP1) , or Windows Server 2008 Firewall Before Printer Software Installation If your printer is connected directly to a network and the Windows XP, Windows Vista, Windows Server 2003 (after SP1), or Windows Server 2008 firewall is enabled, you cannot view your networked printer(syfZKHQ\RXUXQWKHHOO
Before you start remote installation, perform the following procedures. Allow Print Spooler to Accept Client Connections 1. Click Start ® Run . For Windows Server 2003/Windows Server 2008: Click Start ® Run . For Windows Vista: Click Start ® All Programs ® Accessories ® Run . 2. Type gpedit.msc , and then click OK . 3. Click Continue. (for Windows Vista only) 4. Click Computer Configuration ® Administrative Templates ® Printers . 5. Right - click Allow Print Spooler to accept client connections and select Properties . 6. From the Setting tab, select Enabled , and then click OK . 7. Restart the computer. Share the Firewall File and Printer For Windows Vista: 1. Click Start ® Control Panel . 2. Select Security . 3. Click Windows Firewall . 4. Click Change settings . 5. Click Continue . 6. From the Exceptions tab, check the File and Printer Sharing check box, and then click OK . For Windows XP: 1. Click Start ® Control Panel . 2. Select Security Center . 3. Click Windows Firewall . 4. From the Exceptions tab, check the File and Printer Sharing check box, and then click OK . For Windows Server 2008: 1. Click Start ® Control Panel . 2. Double - click Windows Firewall . 3. Click Change settings . 4. From the Exceptions tab, check the File and Printer Sharing check box, and then click OK . Start Remote Registry For Windows Vista: 1. Click Start ® Control Panel . 2. Select System and Maintenance . 3. Click Administrative Tools . 4. Double - click Services . 5. Click Continue . 6. Right - click Remote Registry and select Start . 7. Right - click Remote Registry and select Properties . 8. Change Startup type: to Automatic , and then click OK . For Windows Server 2008: NOTE: This step is required for Windows XP 64 - bit Edition, Windows Vista, Windows Vista 64 - bit Edition, Windows Server 2003, and Windows Server 2008. NOTE: This step is required for Windows XP 32 - bit Edition, Windows XP 64 - bit Edition, Windows Vista, and Windows Server 2008. NOTE: This step is required for Windows Vista or Windows Server 2008.
1. Click Start ® Administrative Tools . 2. Click Services . 3. Right - click Remote Registry and select Start . 4. Right - click Remote Registry and select Properties . 5. Change Startup type: to Automatic , and then click OK . Disable User Account Control For Windows Vista: 1. Click Start ® Control Panel . 2. Select User Accounts and Family Safety . 3. Click User Accounts . 4. Click Turn User Account Control on or off . 5. Click Continue . 6. Clear the Use User Account Control (UAC) to help protect your computer check box. 7. Restart the computer. For Windows Server 2008: 1. Click Start ® Control Panel . 2. Double - click User Accounts . 3. Click Turn User Account Control on or off . 4. Clear the Use User Account Control (UAC) to help protect your computer check box. 5. Click OK . 6. Restart the computer. Enable Network Discovery and File Sharing for all Public Networks You can skip Disable User Account Control for this procedure. 1. Click Start ® Network . 2. Click Network discovery and file sharing are turned off. Network computers and devices are not visible. Click to change . 3. Click Turn on network discovery and file sharing . 4. Click Yes, turn on network discovery and file sharing for all public networks . Disable Simple File Sharing 1. Click Start ® Control Panel . 2. Select Appearance and Themes . 3. Select Folder Options . 4. From the View tab, clear the Use simple file sharing(Recommended) check box, and then click OK . 5. Click Start ® Control Panel . 6. Select Performance and Maintenance . 7. Select Administrative Tools . 8. Click Local Security Policy . 9. Click Local Policies ® Security Options . 10. Right - click Network access: Sharing and security model for local accounts and select Properties . 11. Ensure Classic - local users authenticate as themselves is selected. Installing the Printer Driver NOTE: This step is required for Windows Vista or Windows Server 2008. NOTE: This step is required when you use Windows Vista or Windows Server 2008 for the server computer. NOTE: This step is required for Windows XP 32 - bit Edition, and Windows XP 64 - bit Edition.
1. Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator . 2. Press Software Installation to launch the installation software. 3. Select Network Installation , and then click Next . 4. Select Remote Installation , and then click Next . 5. Enter the computer name, user ID, and password. Then, click Add . 6. Click Next . 7. Select the printer you want to install from the printer list, and then click Next . If the target printer is not displayed on the list, click Refresh to refresh the list or click Add Printer to add a printer to the list manually. You may specify the IP address and port name at this point. 8. Specify the printer settings, and then click Next . a. Enter the printer name. b. If you want other users on the network to access this printer, select Share this printer with other computers on the network , and then enter a share name that users will easily identify. c. If you want to set a printer as the default, select the Set this printer as default check box. d. If you want to restrict color printing, select the appropriate Dell ColorTrack option. Enter the password when Color - Password Enabled is selected for Dell ColorTrack . 9. Select the software and documentation you want to install, and then click Next . You can specify folders in which to install the Dell software and documentation. To change the folders, click Input . 10. Click Finish to exit the wizard when the Congratulations! screen appears. Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer configuration settings, monitor toner level, and when it is time to order replacement consumables, just click the Dell supplies link right from your Web browser. To launch the Dell Printer Configuration Web Tool , type the network printer IP address in your Web browser, and the printer configuration appears on the screen. You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention. To set up e - mail alerts: 1. Launch the Dell Printer Configuration Web Tool . 2. Click E - Mail Alert link. 3. Under Setup E - Mail Lists and Alerts , enter the Primary SMTP Gateway , the Reply Address , and enter your email address or the key operators email address in the email list box. 4. Click Apply New Settings . Setup Security 1. Click Start ® All Programs ® Dell Printers ® Additional Color Laser Software ® Status Monitor Console . The Printer Selection dialog box opens. 2. Click Dell Color Laser 1320c listed in Printer Name. The Dell Color Laser 1320c Launcher window opens. 3. Click the Tool Box button. The Tool Box opens. You can also launch the Tool Box from the printer icon on the taskbar. 4. Click the Printer Maintenance tab. 5. Select Set Password from the list at the left side of the page. The Set Password page is displayed. To set or change the password to limit access to the Tool Box menus. Set the password of the Dell Printer Configuration Web Tool from Set Password in Other Features . NOTE: If the CD does not automatically launch, click Start ® Run , and then type D:\setup_assist.exe (where D is the drive letter of your CD), and then click OK . NOTE: Installation on Windows XP Home Edition/Vista Home Basic/Vista Home Premium is not supported. NOTE: When using AutoIP, 0.0.0.0 is displayed in the installer. Before you can continue, you must enter a valid IP address. NOTE: The Dell Printer Configuration Web Tool is not available when the printer is locally attached to a computer or a print server. NOTE: The SMTP server will display Connection in Progress until an error occurs.
Values: Troubleshooting Instructions Use the Customer Mode to locate the unit in the printer that causes a problem. Checking the printer operations 1. Click Start ® All Programs ® Dell Printers ® Additional Color Laser Software ® Status Monitor Console. The Printer Selection dialog box opens. 2. Click Dell Color Laser 1320c listed in Printer Name. The Dell Color Laser 1320c Launcher window opens. 3. Click the Tool Box button. The Tool Box opens. You can also launch the Tool Box from the printer icon on the taskbar. 4. Click the Diagnosis tab. 5. Select Machine Check from the list at the left side of the page. The Machine Check page is displayed. 6. Click the Start button after selecting the desired item. The selected page is printed. Clear NVRAM You can restore the original factory default menu settings by initializing NVRAM. 1. Click Start ® All Programs ® Dell Printers ® Additional Color Laser Software ® Status Monitor Console. The Printer Selection dialog box opens. 2. Click Dell Color Laser 1320c listed in Printer Name. The Dell Color Laser 1320c Launcher window opens. 3. Click the Tool Box button. The Tool Box opens. You can also launch the Tool Box from the printer icon on the taskbar. 4. Click the Printer Maintenance tab. 5. Select Reset Defaults from the list at the left side of the page. The Reset Defaults page is displayed. 6. Click Start to initialize the non - volatile memory (NVM) memory. The printer is turned off automatically to apply the settings. back to contents page Setting of Panel Lock Off* Does not set a password to limit access to the menus. On Set a password to limit access to the menus. Password Type a new password. This must be between 0001 and 9999. Input password again Type the new password again to confirm. Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Restart printer to apply new settings Press the Restart the printer to apply the new settings button to apply the changes. NOTE: This menu sets a password to lock the Tool Box menus. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password.