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compaq prosignia 190 User Manual

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Page 121

Call Waiting has not 
been disabled.
Disable Call Waiting: 
1. Select Start -> Setting
->  Control  Panel  -> select
Modems .
2. From the General tab of 
the Modems Properties page, 
select Dialing Properties. 
From the  My Locations  tab
of the Dialing Properties 
page, check the box labeled 
This location has call 
waiting. 
Select *70, 70#, or 1170 
from the drop-down list to 
disable call waiting.
There is noise or 
excessive traffic on the 
phone line.Try connecting at a later 
time.
Modem not...

Page 122

Phone line noise causing 
a disconnection.Hang-up Delay S 
Register (S10) set too 
low.Change S10 default to  150.
To set  S10=150 :
1. Select  Start ->
Programs  -> Accessories
->  HyperTerminal , then go
to Command Mode. 
2. Type  ATS10=150  and
press  Enter.
This command causes the 
modem to take longer to 
disconnect even if there is 
noise on the line.
No dial tonePhone service is not 
connected to the 
telephone wall jack.Verify that service from the 
local phone company by 
following these steps:...

Page 123

Modem does not connect 
at highest speed.Line conditions in your 
area or in the area you 
are calling may not 
support the highest 
connect speeds.Have your telephone line 
checked by your local 
telephone service 
provider.Try dialing an 
alternate telephone number 
for the service you are 
using.
Another device on your 
telephone line may be 
causing interference.Hang up an extension 
telephone and disconnect 
any other devices that may 
be using the same telephone 
line, then redial.
The service or...

Page 124

inserted.Ensure that the PC Card is 
inserted in the correct 
orientation. Insert the card gently 
to prevent damage to the pins.
Speakers are turned 
off or volume is 
turned down.Adjust the volume control on the 
computer.
PC Card or card 
driver is not PCMCIA 
compliant.Contact your Compaq authorized 
dealer, reseller, or service 
provider for a list of PC Cards 
tested successfully in Compaq PC 
Card platforms.
Computer beeps only 
once when a PC Card is 
inserted.The computer beeps 
once to indicate...

Page 125

The PC Card is not 
formatted.For memory cards, run 
MCFORMAT in MS-DOS 
Mode to format the PC 
Card.l   
For ATA cards, run 
ATAINIT, then run 
MCFORMAT in MS-DOS 
Mode to format the PC 
Card.l   
The card is not 
supported.Contact your Compaq authorized 
dealer, reseller, or service 
provider for a list of PC Cards 
tested successfully in Compaq PC 
Card platforms.
Storage cards, such 
as SRAM, do not 
work in the 
expansion base.Use the storage card in the 
computer.
Return to the top.
 
Solving Power...

Page 126

 
Solving Screen Problems
ProblemPossible CauseSolution
Characters on 
computer display are 
dim.Computer is in direct light.Move the computer or adjust 
the screen.
The brightness control is 
not set properly.Adjust the brightness control 
by pressing the  Fn+F10
hotkeys.
You may have a screen 
saver or screen blanking 
utility installed.Press any key to refresh the 
screen.
Screen timeout was 
initiated.Press any key to light the 
screen.
System initiated Suspend 
after a user-defined 
timeout...

Page 127

External device 
connected to a USB 
connector does not 
work.The operating system 
limits external devices 
connected by USB to two 
tiers which can include no 
more than two hubs on 
the first tier and no more 
than one keyboard and 
one pointing device on 
the first or second tier.Reduce the number of 
connected external USB 
devices to no more than two 
hubs on the first tier, and no 
more than one keyboard and 
one pointing device on the 
first or second tier.
External device 
connected to USB...

Page 128

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 190
INDEX PAGEPRODUCT DESCRIPTIONLEGAL NOTICEHOW TO USE THIS GUIDE
REMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGTROUBLESHOOTINGSPECIFICATIONS
Troubleshooting
Factory Default Settings for F10 Setup
The following tables contain the factory default settings for F10 setup \
configuration.
Initialization
Enable POST Memory TestChecked (enabled)
Keyboard Num LockUnchecked (Off)
Hard drive boot sequence 
1Hard drive in the computer MultiBay
2Hard drive in the...

Page 129

External Energy Saving MonitorConnectedUnchecked (not connected)
Power ManagementEnabled
While operating on battery power
Conservation LevelHigh
Level Definition 
HighSuspend Time: 3 minutes 
Hibernation Timeout: Immediate 
Drive Timeout: 1 minute 
Screen Timeout: 1 minute
MediumSuspend Time: 5 minutes 
Hibernation Timeout: 1 hour 
Drive Timeout: 2 minutes 
Screen Timeout: 3 minutes
CustomSuspend Time: disabled 
Hibernation Timeout: low battery 
Drive Timeout: always on 
Screen Timeout: always on...

Page 130

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 190
INDEX PAGEPRODUCT DESCRIPTIONLEGAL NOTICEHOW TO USE THIS GUIDE
REMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGTROUBLESHOOTINGSPECIFICATIONS
Illustrated Parts Catalog
System Unit
>System Unit
>Mass Storage
Devices
>Miscellaneous
Parts
>Documentation
& Software
DescriptionSpare PartNo.
1Display Panel Assembly
12.1171488-001
14.1167520-001
2Top Cover167521-001
3Plastic 
hinge coversee:
Miscellaneous
Plastic parts
4Keyboard without 
Pointing Stick: 155208...
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