compaq prosignia 190 User Manual

go through the following checklist for possible solutions:Is the computer connected to an external power source, or does it have 
a fully charged battery pack installed?
l   
Are all cables connected properly and securely?l   
Did the diskette drive contain a nonbootable diskette when you turned 
on the computer?l   
Have you installed all the needed device drivers? For example, if you 
are using a mouse, you may need to install a mouse device driver.l   
Are printer drivers installed for each...

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 190
INDEX PAGEPRODUCT DESCRIPTIONLEGAL NOTICEHOW TO USE THIS GUIDE
REMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGTROUBLESHOOTINGSPECIFICATIONS
Troubleshooting
Contacting Compaq Support
>Preliminaries
>Clearing
Password
>POST
>Compaq
Utilities
>Troubleshooting
without
Diagnostics
>Contacting 
CompaqObtain the following information before contacting Compaq Support:
Product name
l   
Product  serial numberl   
Purchase datel   
Conditions under which the...

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 190
INDEX PAGEPRODUCT DESCRIPTIONLEGAL NOTICEHOW TO USE THIS GUIDE
REMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGTROUBLESHOOTINGSPECIFICATIONS
Troubleshooting
Without Diagnostics: Solving Minor Problems
Click on a link below for Troubleshooting information on:
>Audio>Keyboard
>Battery>Modem
>CD/DVD drive>PC Card
>Diskette/LS
120
>Power
>Hard Drive>Screen
>Infrared>USB
Solving Audio Problems
ProblemPossible CauseSolution
Computer does not 
beep after the...

External microphone 
does not work.You are using the wrong 
type of microphone or 
microphone plug for the 
computer.Check to see if you are using 
a monophonic electret 
condenser microphone with a 
3.5-mm plug.
The microphone may 
not be connected 
properly.Ensure that the microphone 
plug is properly connected to 
the mono microphone jack.
Sound source not 
selected.Ensure that microphone is 
selected as the recording 
source in Control Panel  ->
Multimedia  and that the
recording level is adjusted....

Initiate Hibernation or turn 
the computer off until AC 
power or a fully charged 
battery is available.
Computer battery 
charge light blinks to 
indicate low battery 
condition, but 
computer does not 
beep.Volume turned down too low.Turn up the volume using 
the Fn+F5  hotkeys.
Battery pack will not 
charge.Battery pack was exposed to 
temperature extremes.Allow time for the battery 
pack to return to room 
temperature.
Battery pack is already 
charged.No action required.
Battery pack has exceeded...

Battery pack is warm 
after charging.Warming occurs during 
charging.No action required.
Return to the top.
 
Solving CD and DVD Problems
ProblemPossible CauseSolution
Drive cannot read a disc.Disc is not properly 
seated in the drive.Open the loading tray, insert 
the disc, then close the tray.
Disc is loaded in the 
loading tray upside 
down.Open the loading tray, turn 
over the disc (label facing 
up), then close the tray.
Disc has a scratch on its 
surface.Insert a different disc.
CD-ROM drive or...

Diskette is write-protected.Use another diskette that is 
not write-protected or 
disable the write-protect 
feature.
Writing to the wrong drive.Check the drive letter in your 
path statement.
Not enough space is left on 
the diskette.Save the information to 
another diskette.
Drive is disabled.Enable the proper drive 
through Device Manager.
Disable diskette write ability is 
turned on.Run Computer Setup. Select 
the Storage icon. Make sure 
Disable diskette write ability 
is not checked.
System cannot...

Run ScanDisk on the drive.
The drive was inserted while 
system was on or in Suspend 
or Hibernation.Shut down the computer 
before inserting removing a 
hard drive.
DriveLock settings 
cannot be accessed 
in Computer Setup.The DriveLock settings are 
accessible only when you 
enter Computer Setup by 
turning on (not restarting) 
the computer.Completely turn off the 
computer. Turn the 
computer back on, then 
run Computer Setup by 
pressing F10 when the
blinking cursor light 
appears upper-right on the...

There is a parity 
conflict.Select the same parity setting for 
both computers
Cannot transmit 
data.Direct sunlight, 
fluorescent light, or 
flashing incandescent 
light is close to the 
infrared connections.Remove the interfering light 
source(s).
There is interference 
from other wireless 
devices.Keep remote control units such as 
wireless headphones and other audio 
devices away from the infrared 
connections.
There is a physical 
obstruction in the way.Do not place objects that will 
interfere with...

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 190
INDEX PAGEPRODUCT DESCRIPTIONLEGAL NOTICEHOW TO USE THIS GUIDE
REMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGTROUBLESHOOTINGSPECIFICATIONS
Troubleshooting
Without Diagnostics: Solving Minor Problems
Click on a link below for Troubleshooting information on:
>Audio>Keyboard
>Battery>Modem
>CD/DVD drive>PC Card
>Diskette/LS 120>Power
>Hard Drive>Screen
>Infrared>USB
Solving Keyboard Problems
ProblemPossible CauseSolution
Screen is blank and 
keyboard is...