compaq lte 5000 User Manual

2.7.1 Solving Minor Problems
Some minor problems and possible solutions are outlined in the following
tables. If the problem appears related to a software application, check
the documentation provided with the software.
Solving Audio Problems
Some common audio problems and solutions are listed in the following
table.
Table 2-15. Solving Audio Problems
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Problem Probable Cause Solution(s)...

board to verify they are
evenly spaced and that
they are not bent or
broken.
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Computer is beeping Battery charge is low. Immediately save any open
and battery light file(s). Then do any one
is blinking. of the following:
o Connect the computer to
an external power
source to charge the
battery pack.
o Initiate Standby and
replace the battery
pack with a fully
charged battery pack.
o Turn the computer off
or initiate Hibernation...

is low, or the auxiliary battery) to the computer;
battery is at end of its this charges the
life. auxiliary battery.
Replace the auxiliary
battery.
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You have to set the Auxiliary battery charge Provide power to the
date and time every is low, or the auxiliary computer (AC or battery),
time you turn on battery is at end of its which charges the
the computer. life. auxiliary battery.
Replace the auxiliary
battery....

pack by fully charging,
then fully discharging
until the unit powers
off, and then fully
recharging again.
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Solving CD-ROM Drive Problems
Some common causes and solutions for CD-ROM drive problems are listed in
the following table.
Table 2-17. Solving CD-ROM Drive Problems
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Problem Probable Cause Solution(s)...

expansion base when undocked configurations
running Windows 95. in Standard Floppy Disk
Controller Properties to
unload the protected mode
drivers and then restart
the computer.
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Diskette drive icon Diskette is damaged. Run SCANDISK on the
stays on. diskette. At the system
prompt, enter SCANDISK A:
Diskette is incorrectly Remove diskette and
inserted. reinsert.
Software program is Check the program
damaged. diskettes....

Setup. the Initialization menu.
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Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are listed in the
following table.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CAUTION >>>>>

Hard drive release Press and hold release
button on the bottom of button while removing
the computer has not been hard drive from the bay.
pressed.
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Solving Hardware Installation Problems
Some common causes and solutions for hardware installation problems are
listed in the following table.
Table 2-20. Solving Hardware Installation Problems
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Problem Probable...

light is close to the
infrared connections.
Interference from other Keep remote control units
wireless devices. such as wireless
headphones and other
audio devices away from
the infrared connections
Physical obstruction. Do not place objects
between the two units
that will interfere with
a line-of-sight data
transmission.
Movement. Do not move either unit
during data transmission.
Orientation. Adjust devices so that
they point within 30
degrees of each other.
Distance. Verify that devices are
not more...

Table 2-23. Solving Memory Problems
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Problem Probable Cause Solution(s)
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Memory count during Optional memory Ensure that the optional
Power-On Self-Test expansion card is memory expansion card is
(POST) is incorrect. installed incorrectly, installed correctly.
is incompatible with the
computer, or is
defective....

Table 2-25. Solving PC Card Problems
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Problem Probable Cause Solution(s)
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PC Card error The PC Card slot is Run Computer Setup and
messages appear when disabled. enable the PC Card slots
the computer is on the Security Menu.
turned on.
When turned on, the Card is not inserted Ensure the card is
computer does not properly. inserted in the correct
beep when a...